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Day Owl Reviews

4.8 Rating 731 Reviews
95 %
of reviewers recommend Day Owl
4.8
Based on 731 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Returns & Refunds
Returns Process
Easy
Read Day Owl Reviews
Day Owl 5 star review on 26th September 2023
Messe Geddert
Day Owl 5 star review on 25th July 2023
Krystalynn Gier
Day Owl 5 star review on 25th July 2023
Krystalynn Gier
Day Owl 5 star review on 24th May 2023
Kathryn O’Connor
Day Owl 5 star review on 23rd March 2022
Emily G.
Day Owl 5 star review on 23rd March 2022
Sameer B.
Day Owl 5 star review on 23rd March 2022
Marie D.
12
Anonymous
Anonymous  // 01/01/2019
Everything came well packed with minimal packaging, and arrived very quickly!
Helpful Report
Posted 2 years ago
no complaints
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Posted 2 years ago
I got a misfit bag and it’s imperfection is barely noticeable!!!
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Posted 2 years ago
Easy ordering and my backpack came fast!
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Posted 2 years ago
Good company and good experience! Bag arrived quickly and wrapped with care. I do dislike when I go to check on shipping and I get a discount code for my first purchase.. obviously can’t use it now… But overall experience was wonderful!
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Posted 2 years ago
I have found the people at day owl with whom I have interacted to be very kind. Thanks
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Posted 2 years ago
Used this backpack for a trip and was very surprised at the space it has! I'm super excited to use it for the next school year! Very high-quality materials.
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Posted 2 years ago
Excellent product and great customer service
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Posted 2 years ago
thank yoU!
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Posted 2 years ago
Good to be able to buy good quality second-hand backpacks. Hopefully you’ll have a base in EMEA soon so that we don’t need to ship oversee :)
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Posted 2 years ago
Amazing customer service
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Posted 2 years ago
I tried to love it, but the bag is too bulky and heavy even with nothing inside it. Also it creates marks if something touches the fabric… for example I had it in overhead bin with other luggage. The luggage bushed up against it and left marks on the bag. I used it once on my trip to Europe recently. The straps are way too big even fully adjusted since I’m petite. Unfortunately this bag is going to goodwill as I cannot use it again. Not comfortable due to straps and much heavier with things in it. I like the design and look of it though.
Helpful Report
Posted 2 years ago
Super fast shipping
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Posted 2 years ago
Absolutely love my Day Owl back pack! It arrived quickly and we’ll packaged. The color is perfect. I ordered the slim bag and I can fit just everything I need for a day at work. I have a smaller build so the slim bag fits my proportions really well. It was also so easy to recycle my old pack from another retailer. Thank you!!
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Posted 2 years ago
Incredibly easy website and ordering process. Really fast delivery.
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Posted 2 years ago
I love this company, quick to respond and good customer service all around!
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Posted 2 years ago
Great company and concept!
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Posted 2 years ago
Amazing pack for day trips, work, and travel. Love the distressed canvas and perfectly placed pockets.
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Posted 2 years ago
Love my Day Owl bags (both of them)! Hands down best commuter bag I've ever owned, amazing quality and I get tons of compliments since they're so sleeeeek
Helpful Report
Posted 2 years ago
The bag is nice and fine, but the pockets had trash and even dried, rotten orange peels in them. Your website emphasizes that the bags were cleaned, but if the pockets weren't even opened to take out bits of dried, rotten orange peels I have no idea what your company even does when "cleaning" the bags. It seems like one of the first steps to cleaning a bag is emptying out its contents. Overall, happy with the bag. Not sure if I'll order with your company again.
Helpful Report
Posted 2 years ago
Day Owl is rated 4.8 based on 731 reviews