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Day Owl Reviews

4.8 Rating 731 Reviews
95 %
of reviewers recommend Day Owl
4.8
Based on 731 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Returns & Refunds
Returns Process
Easy
Read Day Owl Reviews
Day Owl 5 star review on 26th September 2023
Messe Geddert
Day Owl 5 star review on 25th July 2023
Krystalynn Gier
Day Owl 5 star review on 25th July 2023
Krystalynn Gier
Day Owl 5 star review on 24th May 2023
Kathryn O’Connor
Day Owl 5 star review on 23rd March 2022
Emily G.
Day Owl 5 star review on 23rd March 2022
Sameer B.
Day Owl 5 star review on 23rd March 2022
Marie D.
12
Anonymous
Anonymous  // 01/01/2019
The shipping process was fast and the product came in perfect condition.
Helpful Report
Posted 1 year ago
Love the back so far!
Helpful Report
Posted 1 year ago
I wish there was more communication when the store closed about what the plan would be for the future, no one really knew what was going on and if they should be waiting for the store to reopen or not. Once I was able to order my backpack I had an excellent experience.
Helpful Report
Posted 1 year ago
Hey! Thanks for taking the time to write this. Fair push. As it was, you were experiencing it the same was I was. I wasn't sure what was going to happen either, and I didn't want to say that we were done if we weren't or vice versa, so I just put my head down and worked my butt off to figure out a path forward. While I'm so proud that we have and so happy that you stuck with us (and love your bag), we can always do better. I could have communicated more regularly with y'all during the tough time. Have a great afternoon! Ian CEO
Posted 1 year ago
Great experience ordering from Day Owl. Wish they had more products like organizational pouches and whatnot to fit their bags.
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Posted 1 year ago
Check out the Pouch, Johnny! But beyond that, we have more pouches coming soon!
Posted 1 year ago
Love my new slim backpack!!! It’s the perfect size. High quality. And it was delivered faster than expected.
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Posted 1 year ago
Backpack was delivered quickly with no problems.
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Posted 1 year ago
Pretty good at following up with the delivery information. Such as date of delivery, tracking number etc.
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Posted 1 year ago
I recently ordered the crossbody bag and I've used it every day since it arrived. The size is perfect for daily essentials and the materials are top-notch. I can tell it's going to be my favorite for years to come!
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Posted 1 year ago
I’ve had nothing but good experiences with Day Owl.
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Posted 1 year ago
Great experience from start to finish. The delivery was prompt and expectations on when it would arrive were clear. The product is fantastic and these bags were awesome gifts! Great bag, great design, great story, and looks cute. This a great organization run by great people and I'm happy to support it!
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Posted 1 year ago
Nice company vibe to do business with. My second purchase. Communication very personalized and product very high quality and stylish.
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Posted 1 year ago
Overall purchase experience was good.
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Posted 1 year ago
Hey Tyler, glad to hear it! Let us know what we need to do to add a couple of stars to this review. We want to hear your feedback. 724.312.1012 is my cell. Feel free to text. Ian
Posted 1 year ago
I entered the Day Owl realm during a "going out of business" sale event that thank goodness did not foreshadow an actual resolution -- product quality, design, and construction far superior to alternatives. In my case, The Crossbody checked a long sought-after box: a shoulder bag perfectly sized for keeping items securely at hand that are otherwise fumbled for in the airport "hurry up and slow down" lines. In addition, matters of correspondence (including advertisement materials) are handled concisely and forthrightly, a pleasure in the blah-blah-blah marketplace.
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Posted 1 year ago
After seeing a bag in an Instagram post I emailed the company to see if they were still active as their last post stated they were on pause. Promptly received a response and purchased soon thereafter!
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Posted 1 year ago
Experience was easy - no issues identified
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Posted 1 year ago
So many pockets. Organized, professional, wonderful!
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Posted 1 year ago
Easy checkout and amazing backpack!
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Posted 1 year ago
Great company with a great product! I’ve been recommending it to family and friends already, despite only using the backpack a handful of times.
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Posted 1 year ago
I adore these bags! I am usually indecisive with bags and will go from one to the other, but when I bought their lavender backpack, i began using it as my daily bag! It holds so much but still looks sleek for work. I usually put my macbook air, note book, bags of pens, chargers, makeup, keys, glasses, small waterbottle, and a sweater. It all fits! Loved it so much I bought this smaller black version for non laptop days. And they are the only bags I have kept for longer than a year, and still using. I only wish I could buy another lavender backpack. Love what they stand for too! Thank you for making these!
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Posted 1 year ago
Day Owl is rated 4.8 based on 731 reviews