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Day Owl Reviews

4.8 Rating 731 Reviews
95 %
of reviewers recommend Day Owl
4.8
Based on 731 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Returns & Refunds
Returns Process
Easy
Read Day Owl Reviews
Day Owl 5 star review on 26th September 2023
Messe Geddert
Day Owl 5 star review on 25th July 2023
Krystalynn Gier
Day Owl 5 star review on 25th July 2023
Krystalynn Gier
Day Owl 5 star review on 24th May 2023
Kathryn O’Connor
Day Owl 5 star review on 23rd March 2022
Emily G.
Day Owl 5 star review on 23rd March 2022
Sameer B.
Day Owl 5 star review on 23rd March 2022
Marie D.
12
Anonymous
Anonymous  // 01/01/2019
Good quality and cute useful design!
Helpful Report
Posted 2 years ago
So glad I found y'all!
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Posted 2 years ago
Super easy shopping experience and fast shipping!
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Posted 2 years ago
Great thank you so much
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Posted 2 years ago
Easy to use web-site and fast, efficient delivery.
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Posted 2 years ago
Product is very practical and well-made. I ordered 2 crossbodies and received only one. I emailed customer service and a second one was sent immediately. Very pleased.
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Posted 2 years ago
i bought a bag but the color did not match what I had seen online, and I tried to make an exchange for a color I had seen in person and felt would suit me better, but the people who reached out were pretty curt with their response and did not give me any alternative resolution to my issue or try to find any other way to help. I wasnt asking for a refund, just a simple exchange, so I could at least justify the amount spent with how much use I would actually get out of the backpack. This was my first time shopping with this brand, but with how inflexible they seem to be I don't think I'd recommend it to anyone else. especially since its only online and we wouldnt have any way of seeing the product in person or have any ease of return/exchange
Helpful Report
Posted 2 years ago
Hey Beatrix! So sorry to hear you weren't happy with the process. There was a period when we weren't taking exchanges or returns. That's changed, so if you still want to turn the old one in, we'll take care of you. Brand new bag on us. 724.312.1012 is my cell number. Just send a text. All the best Ian
Posted 1 year ago
easy purchase, quick delivery
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Posted 2 years ago
They use these for their tennis and lacrosse clothes and water bottles. Sturdy and beautiful.
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Posted 2 years ago
The bag is well made, but much more shallow then I expected looking at reviews and photos. This is a bag for someone who carries real basic things, and not a great every day carry for someone with laptop, notebooks, pouches. I picked this model based on my height and some reviews. I was disappointed that I couldn't exchange it for the larger size and pay the difference, as now I have a bag I will never use and don't want to buy the large bag (and end up paying for 2 bags). Costumer service was nice, but it was frustrating in the end.
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Posted 2 years ago
Hey Mercedes, I'm so sorry to hear you had a bad experience last year. There was a period when we weren't doing exchanges or returns. That's changed, so if you're still interested in a larger bag, we've got your back. It's on us. 724.312.1012 is my cell. Just text and we'll get you sorted. Thanks for caring enough to write a review, Ian
Posted 1 year ago
I like all my Day Owl crossbody bags - I got three of them, in Dawn Gray, Dark Grey and Olive. They are the perfect size for me, they have enough pockets to separate all my stuff, and they are very neutral -- not dressy, not athletic, just understated and tasteful in a plain way that I like.
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Posted 2 years ago
Fast shipping
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Posted 2 years ago
i’m satisfied
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Posted 2 years ago
My backpack came quickly and is everything I expected + more! Highly recommend this product; I've received quite a few compliments from friends & a few strangers.
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Posted 2 years ago
The slim backpack has everything I wanted in a backpack for traveling.
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Posted 2 years ago
Fast shipping and easy!
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Posted 2 years ago
Quick and easy to order, and the shipping was super fast
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Posted 2 years ago
I love these products! Great quality. Simple and practical for both business and personal use. I have already received several compliments. They fit more than I expected and are very comfortable. So grateful to have a company that ensures ethical treatment of the workers and the environment. Bonus for an impressive lifetime warranty!
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Posted 2 years ago
I loved the variety of products, the styling, and the pricing was reasonable.
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Posted 2 years ago
I love my Crossbody Day Owl! It is exactly the right size for my phone and the few extras I need for running errands and I receive many compliments for how it looks.
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Posted 2 years ago
Day Owl is rated 4.8 based on 731 reviews