DirectCarMats.com Reviews

Name: DirectCarMats.com
Address: 17 Paradise Square, Sheffield, Sheffield
Rating: 4.52

4.5 Rating 1,091 Reviews

88 %

of reviewers recommend DirectCarMats.com

4.5

Based on 1,091 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

DirectCarMats.com 5 star review on 10th September 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mats are great but wasn't 7 days more like 11-12 days before they arrived. I wasn't given a good time for arrival with no clear updates and they were thrown down the alley way of my house”

Helpful Report

Posted 2 months ago

“Never arrived still waiting to get my money back”

Helpful Report

Posted 2 months ago

“Good product, good price, lots of useful communication.”

Helpful Report

Posted 2 months ago

“Easy to use website and great that you can out in your reg for the exact fit”

Helpful Report

Posted 2 months ago

“The mats are excellent well made and sturdy. There was a slight problem with my delivery, which was solved to my satisfaction immediately, I would thourally recommendsuperb service.”

Helpful Report

Posted 2 months ago

“Great product great service”

Helpful Report

Posted 2 months ago

“Excellent quality and easy to clean”

Helpful Report

Posted 2 months ago

“Brilliant just what I wanted...👍👍👍👍”

Helpful Report

Posted 2 months ago

“Great service. The mats fit perfectly.”

Helpful Report

Posted 2 months ago

“A very rugged mat, which fits perfectly. Fast delivery and a great price.”

Helpful Report

Posted 2 months ago

“Absolutely brilliant”

Helpful Report

Posted 2 months ago

“Great mats at an excellent price. Really like the option to customise to my personal requirements. Small gripe - for 5 stars you would need to fit the plastic hole inserts, rather than leaving this up to the customer...”

Helpful Report

Posted 2 months ago

“I have bought before from this company, however the boot covers slightly too large.”

Helpful Report

Posted 2 months ago

“Received items & as described. Part of the order however was delayed but this was checked & I was informed it was on its way.”

Helpful Report

Posted 2 months ago

“Bought from company previously so had no doubts about quality - perfect fit. Minor glitch with delivery communication but sorted quickly and professionally. Great all round service highly recommended”

Helpful Report

Posted 2 months ago

“Very pleased with the quality. Excellent service.”

Helpful Report

Posted 2 months ago

“Excellent mats - have bought before so had no doubts on quality, minor communication glitch as to when the mats were due for delivery but very quickly rectified. Great service all round”

Helpful Report

Posted 2 months ago

“Really pleased with quality and service”

Helpful Report

Posted 2 months ago

“Everything I expected and fit brilliantly”

Helpful Report

Posted 2 months ago

“The production time and fit are good. The quality of the basic mats is however poor. The mats are exceptionally thin and the edging also feels thin and insubstantial. I do not predict a long life. There is certainly no joy or pride of ownership to be had. A classic case of you get what you pay for! I would use them again but invest in getting the thicker, higher quality product.”

Helpful Report

Posted 2 months ago

DirectCarMats.com is rated 4.5 based on 1,091 reviews