DirectCarMats.com Reviews

Name: DirectCarMats.com
Address: 17 Paradise Square, Sheffield, Sheffield
Rating: 4.52

4.5 Rating 1,094 Reviews

88 %

of reviewers recommend DirectCarMats.com

4.5

Based on 1,094 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

DirectCarMats.com 5 star review on 10th September 2024

Anonymous // 01/01/2019

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“Honestly we had tried mats fro Halfords other shop nothing compared to these love them will be getting another set”

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Posted 1 year ago

“Really pleased with our car mats. The ordering process was really easy and we were kept up to date throughout the process. Great price and quick delivery. If you're thinking of buying new mats for your car we would absolutely recommend buying from DirectCarMats, you won't be disappointed. Thank you for providing us with such excellent service 😃.”

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Posted 1 year ago

“Great quality and delivered pretty quickly. Didn't realise they are made Todmorden which is great.”

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Posted 1 year ago

“Totally satisfied with my car mats quality and workmanship second to none.... Highly recommend DirectCarMats.”

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Posted 1 year ago

“Very pleased with the mats, looks great.”

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Posted 1 year ago

“still waiting for delivery”

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Posted 1 year ago

Hi Trevor Thank you for your order and taking time to leave a review. Please accept our apologies for the delay with your order. I can see that your order was shipped and is now showing as delivered.

Posted 1 year ago

“Really pleased with the mats. Big thanks to the support team who kept me updated on delivery details.”

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Posted 1 year ago

“Brought the economy version for my C-max better than I expected and fits perfectly. Had to ask for the fixing kit to be replaced as they sent the wrong set but arrived a few days later”

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Posted 1 year ago

“Easy to order and good quality and fit, arrived within a week but no notification given, luckily I was in at the time.”

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Posted 1 year ago

“These car mats are great and good value, the delivery was long winded thow, 6 days after mats were completed at factory, Delivery could drastically be improved.”

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Posted 1 year ago

“The mats look great and the price is fantastic . The only thing that you could do to improve is that if their is 2 parts to an order and they are not sent out at the same an email would be great to explain.”

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Posted 1 year ago

“Made to measure, so fit perfectly. A quality mat and excellent value for money .”

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Posted 1 year ago

“My order got lost! When they realised this it arrived within 48hrs. It seems well made, fits the boot space neatly and, most importantly, Luna (rescue greyhound) seems to like it.”

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Posted 1 year ago

“I have emailed twice, no response. The mats are not sticking to the velcro pads supplied.”

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Posted 1 year ago

Hi Robert Thank you for your order and taking time to leave a review. We received your e-mail on October 31st at 11:49AM and we responded the same day at 3:11PM confirming that we had arranged for a replacement set of velcro pads to be sent out to you. If you have not received these, please reach out to our customer support team at support@directcarmats.com and we'll happily look into this further for you.

Posted 1 year ago

“Easy to select and order your particular car mats on the website. Kept up to date throughout on the progress of the order and very pleased with the price and quality. Don't rely on the Evri tracking number. My parcel was delivered but the tracking number up to that point stated that Evri were still awaiting delivery and were expecting it soon.”

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Posted 1 year ago

“Good quality car mats”

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Posted 1 year ago

“Swift, efficient service”

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Posted 1 year ago

“Good quality car mats, cut to fit perfectly in the car. The only surprise was only the driver's side had the clips for holding it in place but none on the passenger side even though it's standard in the car”

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Posted 1 year ago

“Great quality and fits perfectly. Bends nicely so I can get to the under boot compartment which is a bonus.”

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Posted 1 year ago

“Excellent quality and fit.”

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Posted 1 year ago

DirectCarMats.com is rated 4.5 based on 1,094 reviews