DirectCarMats.com Reviews

Name: DirectCarMats.com
Address: 17 Paradise Square, Sheffield, Sheffield
Rating: 4.52

4.5 Rating 1,094 Reviews

88 %

of reviewers recommend DirectCarMats.com

4.5

Based on 1,094 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

DirectCarMats.com 5 star review on 10th September 2024

Anonymous // 01/01/2019

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“Excellent quality products . Very pleased fit well and look good.”

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Posted 1 year ago

“I found the whole service excellent and the quality of the mats really good”

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Posted 1 year ago

“I was disappointed that I had to wait so long for my delivery after being told would be despatched in 72 hours. Also I had to chase a few times before they actually arrived. When I received them I was a bit disappointed in the quality of them”

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Posted 1 year ago

Hi Rosemary Thank you for your order and taking time to leave a review. I'm sorry to hear you're not happy with the mats you received for your Kia XCeed. The mat quality you chose is extremely hardwearing and are actually our our best sellers. OEM Kia mats would be closer match to our Deluxe range which might have been what you were looking for. If you would like to reach out to us at support@directcarmats.com, I will happily arrange for a replacement set of Deluxe mats to be sent out to you with a significant discount?

Posted 1 year ago

“Took a little while to arrive but pleased with product quality.”

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Posted 1 year ago

“Delivery was quick and a helpful note was sent to me.”

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Posted 1 year ago

“Good quality rubber mats for my Navara which arrived with no issues at all. Thanks”

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Posted 1 year ago

“I was kept informed of every stage of my mat manufacture. Quick and efficient service. Mats fitted my car exactly and came with clips for the driver's mat. Highly recommended.”

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Posted 1 year ago

“Car mats were a perfect fit for my car I was kept informed of progress through production and received my mats quickly after ordering them”

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Posted 1 year ago

“Really pleased with mats good quality”

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Posted 1 year ago

“Easy to order Excellent quality and easy to fit Good value”

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Posted 1 year ago

“These car mate are of great quality, they are made to the highest spec and great detail. If I didn't know better I'd say that they were part of the car, A perfect match. I ordered them on Tuesday night and they were in my car on the Saturday afternoon. Thank you so much”

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Posted 1 year ago

“Happy with my purchase 👍”

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Posted 1 year ago

“Arrived promptly and fit perfectly. Would recommend.”

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Posted 1 year ago

“Very suprised! Amazing speed and perfect fit”

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Posted 1 year ago

“Excellent , swift service. Great mats.”

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Posted 1 year ago

“These mats are an excellent fit for my car, including a swift delivery”

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Posted 1 year ago

“Quality of mats is great but the smokey smell is overwhelming.”

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Posted 1 year ago

Hi Morag Thank you for your order and taking time to leave a review. Our rubber mats do initially have a "rubber" smell to them, however, this typically fades in a matter of days. You can expedite this process by simply washing with warm soapy water and leaving to dry in a warm enviroment. I hope that this helps!

Posted 1 year ago

“Good service nice mats happy with service”

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Posted 1 year ago

“Exactly what it says on the tin, great quality and really happy thank you 😊”

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Posted 1 year ago

“Great site to use, simple to choose and order and good communication throughout the production process. These car mats are good quality for a very competitive price plus the delivery time was pretty quick as well.”

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Posted 1 year ago

DirectCarMats.com is rated 4.5 based on 1,094 reviews