DirectCarMats.com Reviews

Name: DirectCarMats.com
Address: 17 Paradise Square, Sheffield, Sheffield
Rating: 4.52

4.5 Rating 1,094 Reviews

88 %

of reviewers recommend DirectCarMats.com

4.5

Based on 1,094 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

DirectCarMats.com 5 star review on 10th September 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took 4 days to arrive from order date and button clip on drivers mat as come through the carpet , .. not that impressed to be honest”

Helpful Report

Posted 1 year ago

Thank you for your order and for leaving a review. All of our mats are completely tailor made to fit your vehicle, and as such, we quote a 3 day production time and then additional time for delivery depending on which option you have selected. As you opted for our free 2 working day delivery option, we actually delivered your mats 1 day ahead of schedule. I can't locate any customer support e-mails from yourself, however, if you have any further queries, please don't hesitate to get in touch with us at support@directcarmats.com Thanks again for choosing DirectCarMats.com

Posted 1 year ago

“The mats are OK, BUT don't buy from them as they continually keep haranguing us with Emails asking us to rate this site. It get very boring, 3 emails and counting. Never never again will we use you.”

Helpful Report

Posted 1 year ago

Thanks for your order and for your review. We apologise that we have e-mailed you on 3 separate occasions asking if you were satisfied with the mats you ordered for your Nissan Qashqai. It was never our intention to annoy you, only to ensure everything went smoothly with your order. We appreciate your input and hope you will give us a chance to make up for this in the future. Thanks again for choosing DirectCarMats.com

Posted 1 year ago

“Great product”

Helpful Report

Posted 1 year ago

“Great fit great quality & superb price”

Helpful Report

Posted 1 year ago

“Mats are of good quality.”

Helpful Report

Posted 2 years ago

“Perfect fit for my new VW POLO. Also look really good.”

Helpful Report

Posted 2 years ago

“Arrived before time good quality product”

Helpful Report

Posted 2 years ago

“The website was clear and online ordering straightforward. Product arrived quickly and as ordered.”

Helpful Report

Posted 2 years ago

“Arrived on time fit perfect”

Helpful Report

Posted 2 years ago

“Good quality mats. Excellent fit. Would highly recommend.”

Helpful Report

Posted 2 years ago

“Prompt delivery. Good price. Fit a treat!”

Helpful Report

Posted 2 years ago

“Brilliant company, order arrived on time ,excellent value for money,will definitely use this company again and recommend to family and friends”

Helpful Report

Posted 2 years ago

“Fantastic value for money , arrived on time ,fit the car very nicely”

Helpful Report

Posted 2 years ago

“The mats were better than I'd expected, and they are a perfect fit on both cars that i had ordered for. I will be recommending these to anyone in need of new ones.”

Helpful Report

Posted 2 years ago

“Love the car mats, they are a great fit.”

Helpful Report

Posted 2 years ago

“Good quality mats great customer service & support from Chris Holmes Definitely recommend”

Helpful Report

Posted 2 years ago

“Very happy with the car mats”

Helpful Report

Posted 2 years ago

“Initial delay but Chris Holmes sorted quickly & kept me informed. Mats delivered in 2 days Really good quality & value - definitely recommend”

Helpful Report

Posted 2 years ago

“just right for what i wantrd”

Helpful Report

Posted 2 years ago

“Mats arrived quickly and were as I'd ordered them. Top class service. They fitted my car properly and coloured trim matches my cars interior nicely. Very pleased.”

Helpful Report

Posted 2 years ago

DirectCarMats.com is rated 4.5 based on 1,094 reviews