Hi Naomi ,
Thanks for taking the time to leave us this review, we are sorry to hear this. I have looked into this for you and can confirm your refund has been processed back via laybuy for you. Please accept our apologies for the delay in resolving this issue.
Sarah Jane
DCH Customer Service
sales@discount-headphones.com
0333 090 7274
Hi Sianne ,
Thanks for taking the time to leave us this review, we are sorry to hear this. Please email us at sales@discount-headphones.com FAO Sarah Jane and i will happily have this resolved.
Sarah Jane
DCH Customer Service
sales@discount-headphones.com
0333 090 7274
“Very good quality.These are made in Thailand and not China, good quality, easy to use. Much better when you turn off the voice mode (it's not quite siri...). Very happy with the noise cancelling, but not as good as the helicopter headset I have (but they are 5 times the price...), The band on the head not as good as the flight set, but very comfortable compared to other brands.”
Hi Sofia
Thanks for taking the time to leave us this review, We appreciate all feedback good or bad so we can improve our service. Thank you for custom and we hope to deal with you in the future.
Sarah Jane
DCH Customer Service
sales@discount-headphones.com
0333 090 7274
Hi Anonymous ,
Thanks for taking the time to leave us this review, We appreciate all feedback good or bad so we can improve our service. We are though unable to assist based on the information you have provided but please feel to reach out to. us and we wll be more than happy to assist
Sarah Jane
DCH Customer Service
sales@discount-headphones.com
0333 090 7274
“Very fast despatch, item as described, the company is 5* my product isn’t satisfactory which I don’t think is down to the company, I will use this company again”
Hi Sandra ,
Thanks for taking the time to leave us this review, we are sorry to hear this but we do note that your purchase was for an open box product and this is clearly stated on the product description. We are though happy for you to return the item and we will be more than happy to exchnage this for you. You can find our return policy on our homepage or via the link below.
https://www.discount-headphones.com/returns--refunds-4-w.asp
Sarah Jane
DCH Customer Service
sales@discount-headphones.com
0333 090 7274
Hi Kirsty ,
Thanks for taking the time to leave us this review, we are sorry to hear this. Please reach out to myself personally and i will be more than willing to resolve this for you. Please email sales@discount-headphones.com FAO Sarah Jane
Sarah Jane
DCH Customer Service
sales@discount-headphones.com
0333 090 7274
Hi Veroknika ,
Thanks for taking the time to leave us this review, we are sorry to hear this. Once they are received back to ourselves we will happily have this refunded for you. If you require anything in the meantime please reach out to myself and i will be happy to assist.
Sarah Jane
DCH Customer Service
sales@discount-headphones.com
0333 090 7274
“They fit perfectly around the ear and are secure while working and working out. The only thing i think could use improvement is the volume should go way higher but they do cancel out a good percentage of external noise so overall they're worth the buy.”