“It was fast and efficient up to when Royal Mail became involved then the strike hit so the 24hr tracked came whilst I was on holiday. I appreciate it was not your fault otherwise I would have scored 5”
“Unfortunately my purchase was too large so I had to return it. The returns process was simple and straightforward with email confirmation of my refund within two weeks.”
“Fantastic service, great communication, prompt delivery. So easy to exchange an item, no hassle and free return. Most importantly very competitive prices on quality outdoor gear. Highly recommend.”
“I recently ordered a pair of RAB radius shorts from e-outdoor.co.uk website. It was easy to use and had a good selection of quality items. I'm very happy with my purchase and will be using the website in the future.”
“Used e-outdoor a few times now. They are spot on regarding price and delivery time from order. Had a minor issue with a hat recently purchased that was too small. The customer service from the first contact was excellent and the hat was returned and replaced in no time at all. 10/10 highly recommend them.”
“The product is the expected quality from Rab. Ordering online was easy and straightforward. If product was in stock, I would have expected it to arrive within the time given. I had a message to say it would be delivered soon; no time slot. It arrived when I was out (11.59 am) on Friday 1st July, and stated it was at my local post office. (Parcel Force). I went to the post office that afternoon (Friday 1/7)but it was not there I went down at 9am on Saturday 2/7 morning but it was not there. I was told it would now be Monday which took it outside the expected delivery schedule. I asked the counter assistant to contact Parcel Force in Shrewsbury. I was contacted by Royal Mail and given a two hour time slot for Monday 4th July. I would be reluctant to use this company again, purely on the delivery problems.”
“This is the easiest review I've ever written, here goes Value for money Competitive Easy to do business with Good comms ref order progress In summary great service”
“Great service. Very fast tracked delivery. I’ve bought from e-outdoor a few times in the past month and I have been delighted with their prices and the promptness of dispatch and delivery.”
