easySim provides low-cost, prepaid travel eSIMs, which will cut the cost of using your mobile phone when you travel abroad in over 150 countries. No more dodgy WiFi or messing around with fiddly sim cards.
“worked perfectly on my wife's iphone, had a little trouble with the access point settings on my android but support went above and beyond to get it sorted. Once working it was super easy to manage and worked a treat! Would deffo use again!”
Hi Tim, thank you for your review and I am sorry you have not had the best experience. I have checked your eSIM and I can see you successfully installed it and used data in Morocco. I am not sure what link you are referring to but everything looks fine from here. I have also checked our support platform and I cannot see any requests from you for help which is a real shame because we do not fail when we are made aware of any connectivity issues. We encourage all customers to ask for help if they are unsure, we know this is new technology to a lot of customers. We have a 'Help' button when you are signed in to my.easysim.global and we respond very quickly and are often complimented on our exceptional customer support. In any event, I do hope this has not put you off using easySim in the future and we would love to see you onboard again soon. Safe travels, easySim.
“Myself and my daughter purchased eSIMs from easySim for a recent cruise as whilst we already had free roaming in Greece and Cyprus we needed data for Turkey. I was a bit apprehensive, having never used an eSIM previously, but needn’t have worried as everything was clearly explained and the eSIMs worked brilliantly whilst we were away. We had a few queries prior to travel and have to say it was one of the best customer service experiences I have had in a long time. Will definitely use for future holidays and recommend to family and friends.”
Hello Steven, thank you for your review and we are delighted our eSIM for the USA worked for you in the USA. Canada is a different country. However, had you purchased our data bundle for North America, you would have had connectivity throughout your trip. I hope that helps and we look forward to seeing you onboard again soon. Safe travels, easySim.
