easySim provides low-cost, prepaid travel eSIMs, which will cut the cost of using your mobile phone when you travel abroad in over 150 countries. No more dodgy WiFi or messing around with fiddly sim cards.
“Easy to buy and customer service with online chat was the easiest and quickest company I’ve dealt with. Resolved my issue in literally 5 minutes.
SIM worked as expected in Canada and Alaska. Signal strength was good. Only issue I had was how to add additional data. I still didn’t resolve it as website seems to suggest adding a new eSIM?
Also would have been useful to have had a small bundle of minutes simply for calling contacts/hotels etc whilst overseas as WhatsApp etc not used by all.”
“worked perfectly on my wife's iphone, had a little trouble with the access point settings on my android but support went above and beyond to get it sorted. Once working it was super easy to manage and worked a treat! Would deffo use again!”
Hi Tim, thank you for your review and I am sorry you have not had the best experience. I have checked your eSIM and I can see you successfully installed it and used data in Morocco. I am not sure what link you are referring to but everything looks fine from here. I have also checked our support platform and I cannot see any requests from you for help which is a real shame because we do not fail when we are made aware of any connectivity issues. We encourage all customers to ask for help if they are unsure, we know this is new technology to a lot of customers. We have a 'Help' button when you are signed in to my.easysim.global and we respond very quickly and are often complimented on our exceptional customer support. In any event, I do hope this has not put you off using easySim in the future and we would love to see you onboard again soon. Safe travels, easySim.
