easySim provides low-cost, prepaid travel eSIMs, which will cut the cost of using your mobile phone when you travel abroad in over 150 countries. No more dodgy WiFi or messing around with fiddly sim cards.
Hi Tim, thank you for your review and I am sorry you have not had the best experience. I have checked your eSIM and I can see you successfully installed it and used data in Morocco. I am not sure what link you are referring to but everything looks fine from here. I have also checked our support platform and I cannot see any requests from you for help which is a real shame because we do not fail when we are made aware of any connectivity issues. We encourage all customers to ask for help if they are unsure, we know this is new technology to a lot of customers. We have a 'Help' button when you are signed in to my.easysim.global and we respond very quickly and are often complimented on our exceptional customer support. In any event, I do hope this has not put you off using easySim in the future and we would love to see you onboard again soon. Safe travels, easySim.
“Myself and my daughter purchased eSIMs from easySim for a recent cruise as whilst we already had free roaming in Greece and Cyprus we needed data for Turkey. I was a bit apprehensive, having never used an eSIM previously, but needn’t have worried as everything was clearly explained and the eSIMs worked brilliantly whilst we were away. We had a few queries prior to travel and have to say it was one of the best customer service experiences I have had in a long time. Will definitely use for future holidays and recommend to family and friends.”
Hello Steven, thank you for your review and we are delighted our eSIM for the USA worked for you in the USA. Canada is a different country. However, had you purchased our data bundle for North America, you would have had connectivity throughout your trip. I hope that helps and we look forward to seeing you onboard again soon. Safe travels, easySim.
“easy by name...installed quickly, super easy to activate once overseas and provided stable 4&5G coverage while travelling in north West Pacific America and Alaska, signal held up well in some remote locations too. . an app to track usage would be next logical improvement. Overall very impressed and would recommed/use again.”
Hi Debbie, thank you very much for your 5* review and we are delighted our eSIM worked for you. By the way, you can track usage if you sign in to your account at my.easysim.global. I hope that helps and we look forward to seeing you onboard again soon! Safe travels, easySim.
“Downloaded the easy sim whilst waiting for my flight to Turkey , found it very easy , took 5 minutes , touched down in Turkey and instantly got an email to say my Easysim is now in use , very happy with my experience and will def use again 👌”
“If you have a phone that can take eSims, and you want a cheap way of keeping in touch abroard, this is a fantastic service. Saved a fortune on international roaming charges.”
“As the name suggests this was a very easy process to purchase & operate. Really good coverage & reception - good updates telling me how much we have used .definitely recommend to anyone needing phone coverage.”
“Although the data aspect worked very well we hadn't read the small print and weren't aware we couldn't make or receive calls, which did impact our holiday.”
Hello Amanda, thank you for your review and we are delighted our 'data' eSIM worked very well for you. We do try very hard to ensure we make it clear that our eSIM is for 'data roaming'. In fact, the header on our website in large capitals reads "CHEAP GLOBAL ESIM DATA ROAMING PACKAGES". In addition, all of our bundles are for gigabytes. We do not mention minutes or SMS anywhere. However, you can send and receive calls and messages using apps like Facetime or WhatsApp as these use data. I hope that helps and we hope to see you on board again soon. Safe travels, easySim.
“Bought this E Simfor Turkey I was apprehensive to start with as I had never used one before. It was dead easy once I had read and digested the instructions , and understanding the settings on my phone I wasn't sure what size to purchase so went higher than I needed in fact I never used a Full GB out of the 5 GB sim I bought. I found a dismount code on line and was good to go once we landed in Turkey saved loads of money as my network wanted £5.00 per MB used it cost me £8.50 will definitely use again and recommend to others”
“I was totally satisfied with the service. In case of issue the help team is super efficient and proactive. I recommend easySim.global for your travel.”
