easySim provides low-cost, prepaid travel eSIMs, which will cut the cost of using your mobile phone when you travel abroad in over 150 countries. No more dodgy WiFi or messing around with fiddly sim cards.
“I’m not good with phones etc but I managed to activate my eSIM easily and found it excellent on our trip to the USA.
Checking my data balance was straightforward and clear, I wouldn’t hesitate to use again.”
“I found it quite difficult to actually set the SIM up.
Initially the SIM wasn’t working which was annoying , but using the ‘contact a human’ facility, ‘JIM’ was fantastic. He checked my set up via screenshots , luckily all of which were ok. It took a couple of days to sort it out mostly due to the time difference, and lack of wifi, but he was dogged and very patient. I appreciated having the same person to help rather than someone different each day.
I cannot fault the service Jim provided.
I would recommend easy sim to others.
I give it 4 stars as it wasn’t working for 2-3 days but other than that it was great.”
“Purchased easysim for the first time last year and had complete success with it ,I decided to use it again this year and it was even easier to use as I didn't have to reload app and it was automatically installed on completion of payment,again worked brilliantly”
“I found the product easy to use and good value for money. The customer service team were great when I had a suggestion. I will use easySim next time I travel.”
Hi Clare, thank you for your review. I have checked our support platform and I cannot see any requests from you which is confusing as you mention that you tried to contact us and are awaiting a response. I have also checked your eSIM and I can see you used data in the USA which is the data bundle your purchased. So, I can only assume you DID purchase the correct country. I really want to get to the bottom of this for you so I am going to contact you offline for more information. Safe travels, easySim.
“Straightforward, and great value eSIM for roaming. Set-up a little more complex than advertised, needing to tweak iPhone settings for roaming and line selection. Also i've no idea how you can scan a QR code on your phone when you've procured i on your phone - you need to log into another device in order for your phone to scan the QR code. It's messy. at least they do provide easy to copy SIM numbers etc to 'manually install'.
Once overseas, it worked very well, i bought one eSIM for each member of our family to keep them connected.
Data consumption can only be viewed on the easySIM.global website, but this was easy to refresh and I got messages at 50% and 80% consumption.
Only other challenge was buying those other eSIMs - once in your account, there was no clear distinction for buying another eSIM. so you go to buy an eSIM, and it autopmatically added the new eSIM to my old one, rather than giving me a completely new eSIM to give to my wife/kids etc. This was quickly (24h) resolved by the wonderful support team, who commented that this happens all the time ! Therefore, it would be a helpful development to be clearly select whether the eSIM is for your own use, or for a GIFT. This would also address the QR issue above, as you can create gift sim on your phone, and your family member scans your phone screen with their phone.
Niggles aside, i'm completely happy with the easySim.global service and will use again!”
“Easy to purchase and the supplied instructions made set up simple and hassle-free.
No issues with the SIM whilst away, and all worked as expected.
Can't fault easySim, following this single experience. I would definitely consider using again.”
Hi Leanne, thank you very much for your review and we are delighted our eSIM worked for you. You can check usage and buy more data if required, by signing in to my.easysim.global. We also have a 'Help' button for assistance. I hope we see you onboard again soon. Safe travels, easySim.
