easySim provides low-cost, prepaid travel eSIMs, which will cut the cost of using your mobile phone when you travel abroad in over 150 countries. No more dodgy WiFi or messing around with fiddly sim cards.
“Even though I had an issue with the eSIM the company tried their hardest to work out what the problem was.
Having said this my husband had the same eSIM and his was absolutely fine
Company did whatever they could to sort the issue out for me”
Hi Alison, thank you for your review and I am disappointed that you did not have the best experience. I can assure you that our eSIMs cannot consume data by themselves and there must be a reason why your phone consumed 1GB of data in 24 hours. I have also checked our support platform and I can see you did not ask for help which is a shame because I am sure we would have got to the bottom of it for you. I will contact you offline and hopefully, we can work out why your phone used so much data. On a positive note, I am pleased your husband had a good experience with the same eSIM and data bundle. Safe travels, easySim.
Hi Barry, thank you for your review and I am concerned why you think you have been mislead. I have checked our support platform and I cannot see any help requests from you. I can also see you used 50% of the data you purchased so everything looks good from here. I am going to contact you offline to find out more. Safe travels, easySim.
“Easy to purchase and easy to setup. Once abroad it was simple to switch on avoiding those nasty surprises when you get your monthly bill from your usual airtime provider, highly recommended.”
“Great customer service from Jim. We’ve used easySim for a few trips now - it’s definitely great value for money and a fraction of the price of my mobile provider’s service….
Never any connection issues but buying Sims for similar emails in the household caused me some confusion so we contacted customer support and Jim was outstandingly good at settling the problems.
Turns out I had deleted a SIM when not connected to WiFi (that can lead to it still being detectable sometimes) - but he was quick, polite, efficient and gave the sort of service that ensures we will come back repeatedly….
A definite 5* service….!”
