easySim provides low-cost, prepaid travel eSIMs, which will cut the cost of using your mobile phone when you travel abroad in over 150 countries. No more dodgy WiFi or messing around with fiddly sim cards.
“The SIM is convenient and easy to use when abroad, the only issue which makes no sense to me, is that you ask users to scan a QR code in order to set up/ activate the SIM. Each time I've bought an easySIM I've done so on my mobile device, as it's the last thing I think of when travelling. If I'm purchasing the SIM with my mobile, how am I expected to scan a QR code with said mobile. The manual installation instructions do not work on my Android device (Google Pixel) and each time I've had to rely on the help of strangers in a new country, by sending them a screenshot of the QR code and scanning it from their phones. As you can imagine, this is not very convenient, especially in a country where you don't speak the local language. It would be helpful to find a better solution.”
Thank you Charne for your 4 star rating of easySIM.global. We are delighted to hear that you have found our eSIM to be convenient and easy to use when abroad.
We understand your frustration with scanning a QR code from the device which receives a QR code, a problem shared with most eSIM providers. This is why we added a "copy" function to help manual configuration. Going manual is a little fiddly, but it is well documented in our Android instructions. Please contact our support if you would like assistance when you next upgrade your phone.
Unlike other eSIM providers, you only need to install your eSIM once, it is yours to keep (as long as you use it occasionally).
We are constantly striving to improve our services and provide our clients with the best and most convenient user experience. Thank you for your helpful feedback and we hope to see you onboard again.
“I purchased eSim for a trip to the UAE received information how to install and that was it very easy no issues I’d certainly recommend EasySim to colleagues and friends
And I’d use on future travels.”
“I purchased esim to travel to istanbul unfortunately my sim did not work at all I emailed several times for refund no reply so I'm extremely disappointed.”
Hi Minara, we are sorry you did not have a great experience. We do not have record of you contacting our support, so we did not have the opportunity to assist you. We have 000's of customers using our service in Turkey without problem, so there must be an issue with your phone settings. We are happy to arrange a refund but I would like to ask you how you were trying to contact us because we have no record. I will send you an email from our support platform to arrange your refund. Safe travels.
“The convenience of Easysim has been the big selling point for me. Buying data in one country and then being able to use it in another as you cross the border has been really handy. The system has worked flawlessly. It would be even better if it were more competitively priced with local sims and if it was made clear in the faq that you could use data in a cheaper country if you had brought it for a more expensive one.”
“Was travelling to Turkey and purchased easySim eSim to get data as roaming charges on my UK sim was exorbitant.
Connectivity was good throughout the place we stayed and at airport (we did not roam much).
You get data only - no phone number but I did not care much about having to call anyone.
I find there are a LOT of eSIM providers nowadays and this wasn't the cheapest but there was a link right on my boarding card which made it easy to remember to get this BEFORE travelling rather than land and go in search of a local shop that had a sim and this reduced stress a lot.
Overall - helped me with having data during our stay - no complaints as such.”
“Very confusing to setup also needs internet connection not always easy to find free WiFi everywhere. We also had to order new physical SIM card on our return to uk as apparently when deleting e sim we deleted our physical e sim ,
However now that we’ve gone through the usage next time it will be much easier process otherwise I would recommend as it saves the needs to buy local physical SIM card etc and I guess it can be cheaper with e sim”
“Works well. Most locations are cheap.
1 minus star, because first installation of esim is more complicated. You get an QR-Code, which is not easy to scan, when you have only your phone with you. Travel Sim Apps have the function for direct installation via button. But you it is positive that you can reuse the installed esim.”
“Although it has not worked in Armenia (tried the things suggested, but am not very techie and failed) the staff at eSim were helpful with advice and reimbursed the money for the Armenian bundle.
It is good to know there is keen support at eSim.
Now in Georgia and all working well. Hope it stays that way throughout the Stans. Maria”
Hello Maria, I am sorry you have not had a great experience and I am here to help. I have found your order. I can see that you have an active data bundle for Georgia which will also work in Armenia. Unfortunately we have not had an opportunity to help you but If you perform a manual network search, your eSIM will find and connect to our network partner in Armenia - Beeline. In any event, I will refund your Armenia data bundle immediately and I will contact your via our support channel to confirm. I hope that helps.
“Easy to set up and use the Easysim allows you to save on heavy overseas charges from your normal provider. Once back from holiday simply switch back to your normal Sim card. What could be easier? Will I be using Easysim again? You bet!.”
