easySim provides low-cost, prepaid travel eSIMs, which will cut the cost of using your mobile phone when you travel abroad in over 150 countries. No more dodgy WiFi or messing around with fiddly sim cards.
“Best thing we did is buy one of these. Being on a cruise with multiple destinations one sim covered all. Excellent signal across Singapore, Malaysia, Thailand and Vietnam. During the two weeks two other couples bought the eSIM following our advice.”
“Bought this for Japan. Very easy to set up and worked perfectly when there. Good coverage on the DOCOMO network. Will be using again next time I travel.”
“Easy to set up and worked a treat. Used in US and it quickly connected to the various local networks in different states and used far less data than thought. You are not able to make calls (not good if you want to use Uber etc) but could get all WhatsApps and use maps, internet - anything data only.
Will def use again.”
“Unfortunately didn't work at sea and nor on the boat in port however did work once when in Singapore..
Had to buy further internet from the cruise ship and expensive.
Probably won't use again”
Hi Alicia, we have responded to your message on Facebook Messenger. We have also sent you an email from our support and replied to you on this review but you have not responded. We are really confused over your 1* review as we can see that you successfully installed your eSIM and used all your data while in Egypt. You did not let us know you had an issue but we cannot see any problems with your eSIM. We take all negative feedback really seriously and we would love to understand why you think our service did not work for you. We are here to help. Safe travels, easySim
“When I arrived in Singapore I couldn’t get the easysim to work at all. After trying for 2 days I deleted it. Very disappointed and certainly won’t buy again”
Hi Carolyn, we are sorry you did not have a great experience. It is important that you raise any issues immediately with our support so that we can resolve the problem. I cannot see any evidence that you raised a support case and it is unfortunate that we did not have the opportunity to help you. I can also see that you successfully installed your eSIM and used a some of the data so I am confused why you suggest it didn't work for you. We have thousands of happy customers that have used our service in Singapore and I am sure we could have resolved the problem. We are here to help. I would like to offer you a free test data bundle to make sure you are eSIM ready for your next trip and I will contact you off line to arrange this if you are happy to try. Safe travels, easySim.
“This was my first time using an eSIM and it couldn't have been easier. Price was competitive, not to mention the discount I received for my first order, which was even better.
The eSIM installed without issue and worked from the minute it was enabled. I am so pleased I have already purchased another package for when I travel again later this year.”
“Amazing! I had to contact support and they responded in minutes and pointed out that I had not enabled data roaming... Dhoh! Customer service was outstanding and I will use again in the future.”
