easySim provides low-cost, prepaid travel eSIMs, which will cut the cost of using your mobile phone when you travel abroad in over 150 countries. No more dodgy WiFi or messing around with fiddly sim cards.
“In the west of Pula (Istrien, part of Croatia) near the beach there was really slow data connection, that partly even livestreams (Olympia) stopped regularly: „good“ signals, but slow LTE connections from the provider!”
Hi Guenther, thank you for your review and we are disappointed that you did not have a great experience. I have checked our support platform and I cannot see a request from you which is a shame. We have 2 networks available to you in Croatia and I am sure we could have overcome any issue. All you need to do to get assistance, is sign in to your account and tap 'Help'. We respond very quickly. I can also see you used almost all of your data so I can only assume our service did work for you in other areas. In any event, we really hope to see you onboard again soon and I will contact you offline to find out more. Safe travels, easySim.
“Was difficult to set up and initially hard to get hold of anyone to assist. Once we did, it was a great system which was very convenient as didn’t have to worry about incurring costs”
Hi Charmain, thank you for your review and I am delighted our eSIM worked for you. I can see the help request you raised and we responded in 3 minutes. We did not get a response from you so we contacted you again 10 minutes later but we did not get a response from you on that occasion either. We checked your eSIM again and we could see that you had installed it which is great. I will contact you offline to find out if you received any of our emails. Safe travels, easySim
“Easy to set up, my only issue compared to other ESims is knowing how much data I had remaining. I received an email when I hit 50% but a way to monitor would be helpful”
Hi Alison, thank you so much for your 5* review and we are delighted our eSIM worked for you. By the way, you can check usage if you sign in to my.easysim.global. You can also ask for assistance if you tap the 'Help' button in the footer or in the menu. I hope that helps and we look forward to seeing you onboard again soon. Save travels, easySim.
“Really impressed. Set up was easy and I had signal almost everywhere in the US for 3 weeks, even in really rural parts. Will absolutely use easySim again next time!!”
“Bought for a 3 week trip to USA. Meant we could use phone to organise things on the go, without worrying about an extortionate bill. Would recommend.”
