easySim provides low-cost, prepaid travel eSIMs, which will cut the cost of using your mobile phone when you travel abroad in over 150 countries. No more dodgy WiFi or messing around with fiddly sim cards.
“Nothing ",easy" about it. Can't scan code , wouldn't allow me to activate, complete waste of money. Worse than than that, because it would NOT work I ended up with £196 roaming charges!”
Hi Raymond, we are sorry you did not have a great experience. It is important that you raise any issues immediately with our support so that we can resolve the problem. I cannot see any evidence that you raised a support case and it is unfortunate that we did not have the opportunity to help you. I can also see that you successfully installed your eSIM and it is still installed on your phone. In addition, I can see that you used some of your data bundle so I am confused why you suggest it didn't work for you. We have thousands of very happy customers that have used our service in Thailand so I can only suggest that your phone settings were not right. But, I am guessing after the fact because you did not let us know you had a problem. We are here to help. As a gesture of goodwill, I will refund your purchase. I would also like to offer you a free test data bundle to make sure you are eSIM ready for your next trip. Please let me know if you would like to take us up on our offer. Safe travels, easySim.
“Facilissimo da usare, dopo atterrati , dalle impostazioni, ho disattivato le sim che uso normalmente . Devi farlo velocissimo così che non hanno il tempo di connettersi. Poi una volta in aeroporto con il.wifi ho attivato la esim semplicemente facendo scan al qr code. Finito . Da quel momento in poi ha funzionato benissimo, lo usavo per whataspp e per orientarmi con maps ma anche per googlare informazioni generali , per inviare aspettavo di arrivare a un wifi . Un giga mi è durato 7 giorni poi prima che finisse ne ho comprato un altra che si è attivata in automatico una volta finita la prima . Fantstic!”
“The installation of easySim Sim was fairly easy and the coverage was great. I was surprised how long 1GB data worked for me over a week! By far cheaper than getting a bundle from my service provider!”
“Very easy to install. What I love the most is sims are compatible across most countries without having to buy separate sims. As per the name, easy sim indeed!!
Very good customer service as well!”
“There was a problem to scan the QR Code. Problem my mail account is on darkmode. To scan the Code it needs to be on bright mode or a white surrounding. Maybe you can optimize that. ;-)”
Hi Jenna, we are sorry you did not have a great experience. I can see that you did not use your data bundle for Italy so I will process a refund right now. We have 000's of customers using our service in Italy without problem, so there must be an issue with your phone. We do not have record of you contacting our support, so we did not have the opportunity to assist you. I would be happy to give you a new data bundle and with the help of our support, you can test it and have it working for when you next travel, let us know.
