easySim provides low-cost, prepaid travel eSIMs, which will cut the cost of using your mobile phone when you travel abroad in over 150 countries. No more dodgy WiFi or messing around with fiddly sim cards.
“Very easy to install. What I love the most is sims are compatible across most countries without having to buy separate sims. As per the name, easy sim indeed!!
Very good customer service as well!”
“There was a problem to scan the QR Code. Problem my mail account is on darkmode. To scan the Code it needs to be on bright mode or a white surrounding. Maybe you can optimize that. ;-)”
Hi Jenna, we are sorry you did not have a great experience. I can see that you did not use your data bundle for Italy so I will process a refund right now. We have 000's of customers using our service in Italy without problem, so there must be an issue with your phone. We do not have record of you contacting our support, so we did not have the opportunity to assist you. I would be happy to give you a new data bundle and with the help of our support, you can test it and have it working for when you next travel, let us know.
Hi Tom, we are sorry you did not have a great experience. I have checked your eSIM and I can see you used 84% of your data. I have also checked and I cannot see any support cases for you. It's a shame you did not contact our support where I am sure we could have helped with any connectivity issues. I will raise a support case with our network partners and ask them to investigate. Regarding price, we regularly check our prices to ensure we are competitive, so I am not sure what you are using as a comparison.
“This was amazing! Went to Hong Kong and used this. I was on my phone non stop and still only used 3 of the the 5 gb of data. Totally recommend this. Tip - set it up before you go.”
“I liked the fact that you easily install once and then buy an appropriate bundle ( and as they last 12 months you can usually get them discounted ) rather than have to install for every trip . They have worked very well for me in Indonesia and Egypt. I got slightly stuck moving my eSIM to a new phone but I couldn’t have asked for better assistance than I got from their technical support and I am ready for my next trip next week”
