easySim provides low-cost, prepaid travel eSIMs, which will cut the cost of using your mobile phone when you travel abroad in over 150 countries. No more dodgy WiFi or messing around with fiddly sim cards.
“My third time of using easySim and I’m thoroughly impressed. I had a small issue this time which was quickly rectified with their helpful staff. Quick, efficient and easy to use. Great concept.”
“We got one a few days before we went away it was ready for us to use as soon as we had landed which was great. Later in the week we needed to purchase a new one as we were running low, but we never received the eSIM to put into our phone settings”
Hi Lucy,
Thank you for your review and I am delighted our eSIM worked for you as soon as you landed.
The second purchase you made was a top up. We added the data to your existing eSIM and you didn't need to do anything - it's easy! :)
As it happens, you did not use all of the first data bundle and as a result, the top up was not used. I can refund that purchase for you or leave it on your eSIM for a future trip. I will contact you offline to find out what you would like me to do.
Safe travels,
Jim @ easySim
“Good value and really easy to use. Step by step instructions provided. I used it in Crete, No throttling on speeds and they always use tier 1 network providers so coverage was great.”
Hi Rod,
Thank you for your review and I am sorry you did not have the best experience. I have checked your eSIM and I can see it was never activated. I have also checked our support platform and I cannot see any help requests from you which is a shame! I am sure we would have got you connected in minutes.
As you did not use your data, you are covered by our Money Back Guarantee so I will contact you offline to arrange your refund.
Safe travels,
Jim @ easySim
“Simple to buy and install the esim, but the activation instructions could have been a little bit clearer in stating that you needed to switch ON data roaming otherwise you won't get data. Once I'd done that the esim worked flawlessly and gave me data whenever I needed it. Also was useful to be able to check my data usage on my account online, to ensure I wasn't going over my limit.”
Hi Katie,
Thank you for your review and I am pleased our eSIM worked for you. I have checked our support platform and I cannot see any help requests from you so I am going to contact you offline to make sure you have switched your Primary SIM back on - that is all you need to do.
Safe travels,
Jim @ easySim
“Brilliant
First time I have ever used a Sim like this and I must say it was so easy and straightforward.
I will be using it every time I go on holiday from now.”
