easySim.global Reviews

Name: easySim.global
Address: Unit 1.1 Central Point, Kirpal Road, Portsmouth, Hampshire
Rating: 4.68

4.7 Rating 1,921 Reviews

93 %

of reviewers recommend easySim.global

Company Reviews

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About easySim.global:

easySim provides low-cost, prepaid travel eSIMs, which will cut the cost of using your mobile phone when you travel abroad in over 150 countries. No more dodgy WiFi or messing around with fiddly sim cards.

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English

“Signal was poor inside room and unable to call”

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Posted 3 months ago

“Simply the easiest company I've worked with for providing a SIM for roaming easily when travelling abroad. Any questions/issues I had (which were few) were answered promptly and effectively. When I had to purchase additional top-up SIM due to exceeding my planned usage, the system simply automatically added it to my account and it took over once the original one was exhausted with zero interaction on my side.”

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Posted 3 months ago

“When I got to my Holiday destination switched on the eSIM and it worked perfectly”

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Posted 3 months ago

“Seemed to work perfectly in Cyprus excellent value”

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Posted 3 months ago

“Easy to use”

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Posted 3 months ago

“Very easy to use, great value compared to my current provider”

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Posted 3 months ago

“In some European area we did not have data reception while my family member who used another cheap network had data reception.”

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Posted 3 months ago

“Easy to set up. Job well done all round.”

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Posted 3 months ago

“Very easy to install and use. Checking usage was simple. I would use again. Saved me a fortune for what it would have cost with my network”

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Posted 3 months ago

“My friend and I both purchased this exact same e-sim. She was on her social media and phone constantly whereas I was barely on mine with the roaming switched off but I ended up having to buy a further two tops whilst I was away and she didn’t have to so it really made no sense at all.”

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Posted 3 months ago

Hi Stephanie, Thank you for your review, and I’m sorry to hear about your frustration with the amount of data you used during your trip. I can completely understand why it would seem confusing if you and your friend purchased the same eSIM, travelled together, and yet had very different data usage. What many travellers don’t realise is that data consumption can vary significantly between devices, even when they're used in similar ways. Settings such as Wi-Fi Assist (which automatically switches to mobile data when Wi-Fi is weak), cloud photo backups, app updates, background app refresh, and backups over mobile data can all use data without it being immediately obvious. We’d be more than happy to take a closer look and help you review your device settings before your next trip to make sure you're getting the most from your data allowance. I’ll reach out to you directly to learn a little more about your experience and see if we can help. Safe travels, Jim @ easySim

Posted 3 months ago

“amazing easy to use saved so much money!”

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Posted 3 months ago

“Great customer service”

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Posted 3 months ago

“Quite expensive, I used pingwe which is much cheaper”

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Posted 3 months ago

“Easy process start to finish. Install was straightforward on Android and no problems with coverage and Internet in Massachusetts. Roaming on Smarty home SIM is very expensive in comparison. Much less faff and cheaper than acquiring a local SIM too.”

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Posted 3 months ago

“Worked wonderfully”

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Posted 3 months ago

“Very easy to set up and use, excellent coverage.”

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Posted 3 months ago

“Data had a good speed when available. But it was not available in the Luton airport, both after purchasing the eSIM and before leaving, when I was in the airport. Not happy with my purchase.”

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Posted 3 months ago

Hi Ioana, Thank you for your review, and I’m sorry to hear that your experience did not meet expectations. I’m pleased to hear that you were happy with the speed of the connection when it was available, but I completely understand your frustration at not being able to connect when you needed it at Luton Airport. We would really like to understand more about what happened, as airports are typically well-served by mobile networks and connection issues can sometimes be related to network selection or device settings. Unfortunately, we didn’t receive any support requests from you at the time, so we weren’t aware of the issue and didn’t have the opportunity to investigate it for you. We’ll reach out to you directly to learn more about your experience and see how we can help. Safe travels, Jim @ easySim

Posted 3 months ago

“Still couldn't connect”

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Posted 3 months ago

Hi Gemma, Thank you for your review, and I’m sorry to hear that you weren’t able to get connected during your trip. We would have really liked the opportunity to help at the time, as most connection issues can usually be resolved quickly through a small settings adjustment or network refresh. Unfortunately, we didn’t receive any support request from you while you were travelling, so we weren’t aware there was an issue and weren’t able to assist. We’ll reach out to you directly to learn a bit more about what happened and see how we can help resolve this for you. Safe travels, Jim @ easySim

Posted 3 months ago

“Easy name easy to use”

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Posted 3 months ago

“Was a bit dubious about my 1st esim, having read reviews, I opted for this company. So glad I did, so easy and signal strength was excellent all around Egypt, don't hesitate, just get it...! Perfect from start to finish”

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Posted 3 months ago

easySim.global is rated 4.7 based on 1,921 reviews