easySim provides low-cost, prepaid travel eSIMs, which will cut the cost of using your mobile phone when you travel abroad in over 150 countries. No more dodgy WiFi or messing around with fiddly sim cards.
“Purchased easy sim prior to a trip to Portugal. I received a confirmation email and assumed I was good to go. 2 days into my trip I received a text to say the easy sim was active. After my trip I discovered I had incurred charges for roaming as it took easy sim 4 days to activate. Doubt I’ll use this again.”
Hi David, thank you for your review and we are disappointed to hear you did not have the best experience. I can see you selected your eSIM for Mobile Data on the 23rd of February and that is when you started using data. Your eSIM was active throughout your stay in Portugal from the 23rd. We do recommend you switch off your Primary SIM while travelling and if you had done that, your home network provider could NOT charge you for roaming. In any event, I am going to contact you offline to find out more. Safe travels, Jim - easySim.
“Super easy to use. I used the video guides provided to set up my esim prio to travelling. When I landed in the USA, I simply switched my esim on/switched my UK sim off. Impressed.”
“Purchased for use in Portugal. After a car breakdown was unable to connect to the the local contact or the UK. After contact from Easysim I was mistaken and did not realise that you could not use the sim for mobile phone calls in Portugal and are for data only. On using the easysim for data, I had no problem and it worked fine. Now I know the limitations of the sim I would certainly use them again in Portugal. The company responded to my review very quickly and in a pleasant manner. I have only given four stars as the sim does not include making local calls, which I was not clear about on purchase. Otherwise it was a fairly easy process to purchase, activate and was competitively priced.”
Hi Graham, thank you for your review and I am sorry to hear about your car breakdown. I can see your eSIM was connected and you used 1.2GB of data so it was working in Portugal. I have also checked our support platform and I cannot see any help requests from you which is a shame. It is really easy to ask for help - just tap 'Help' when signed in to your account for the fastest response to any enquiry.
Our eSIMs are 'data only' and not designed for traditional calls but you can make calls using apps like WhatsApp and Facetime because they use data. In an emergency, you can switch your Primary SIM on to make a call but your home network provider may charge you for that call.
I am going to contact you offline to find out more. Safe travels, Jim - easySim.
“I was VERY nervous of using an eSIM - I ususally use my mobile phone provider but the “rest of the world” charges were ridiculous - so I bought and used easySim. Wow! SOO easy to use and install, the instructions were simple to understand and it was so easy to set up. The YouTube video was extremely helpful. Would highly recommend and will definitely use easySim again. Thank you!”
“Just arrived back from a trip touring Peru, Chile, Argentina, Uruguay and Brazil. Having never had an eSim and having read some of the reviews of eSim in general we were sceptical of usng them but we never had any issues in all the time we were away. The only thing I would say is the instruction video needs updating for all types of phone and upgrades etc (if possible) but it was nothing that couldn't be solved.”
“First time using. Wish I knew about this sim a long time ago. Great I can still communicate outside of WiFi. Just about to purchase another monthly sim as still over in Spain.”
“I was very apprehensive as it was the first time I had used an Esim but it couldn’t have been simpler. I bought the Oceania package As I was on a cruise and visiting various places in Australia and New Zealand and it worked perfectly in all of the ports that we went to highly recommend and I will be using this company for my travels in the future”
“I found the process very simple and the accompanying video simple in its instruction but very informative.
I will use EasySim for my next trip abroad.”
