easySim.global Reviews

Name: easySim.global
Address: Unit 1.1 Central Point, Kirpal Road, Portsmouth, Hampshire
Rating: 4.68

4.7 Rating 1,962 Reviews

93 %

of reviewers recommend easySim.global

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About easySim.global:

easySim provides low-cost, prepaid travel eSIMs, which will cut the cost of using your mobile phone when you travel abroad in over 150 countries. No more dodgy WiFi or messing around with fiddly sim cards.

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English

“Sim card stopped working after 1 day saying it had no network. Tried every trick from the website but had no luck so ended up having to use my own roaming data which was a lot more expensive. For me, it wasn't worth it.”

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Posted 3 months ago

Hi Lucy-Jane, Thank you for your review, and I’m sorry to hear that your experience did not meet expectations. I’ve checked your eSIM and can see that it was active before you experienced the loss of service, so I’d really like to understand more about what happened. It’s a real shame we didn’t hear from you while you were travelling, as our support team is available via live chat and can often resolve issues like this very quickly with a small settings adjustment or network refresh. We’ll be contacting you directly to learn more about your experience and see how we can help put things right. Safe travels, Jim @ easySim

Posted 3 months ago

“Great price and great signal when in spain”

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Posted 3 months ago

“It was easy to set up and I only had a problem on one day when my daughter was using it as a hot spot and it stopped working, so we took care for the rest of the holiday. I was a bit upset because I had purchased a 7 day eSim. Because of my flight times, I knew that I would be there for slightly over 7 days, so I purchased an additional 3 day eSim, just in case of delays. I received a message to say it had been added on but at the end of the 7 days, I received repeated text messages (about 30, before I decided to switch the eSim off). I was really distressed by this and worried that I would be charged or the the 3 day eSim didn't work.”

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Posted 3 months ago

Hi Julie, Thank you for your review and for taking the time to share your experience. I'm pleased to hear that you found the eSIM easy to set up, although I'm sorry to hear about the issues you experienced towards the end of your trip. It's concerning to hear about the repeated text messages you received after your initial 7-day bundle expired. We'd really like to understand more about what happened, as we haven't come across this before and would like to investigate it further. It's also a shame we didn't hear from you while you were travelling. Our support team is available via live chat and we'd have been more than happy to help work through the issue and give you peace of mind. We'll be contacting you directly to learn more about the messages you received. We'd also be happy to arrange a refund for the additional 3-day bundle, as we can see it was only used very lightly. Thank you again for bringing this to our attention, and we hope we can put things right for you. Safe travels, Jim @ easySim

Posted 3 months ago

“Very good network. no issues with connecting. Thanks Khalid”

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Posted 3 months ago

“Works well with connection even up in the mountains most of the time.”

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Posted 3 months ago

“CheapyEasyPleasey”

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Posted 3 months ago

“First time using this esim and I found it easy to use and It worked really well”

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Posted 4 months ago

“Very easy to use and did the trick for me in Morocco. Will use again.”

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Posted 4 months ago

“Great simple and quick”

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Posted 4 months ago

“Easy to buy, instal, use and end usage.”

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Posted 4 months ago

“Not straight forward to install but was installed reception was good and allowed me to do what I needed it for while on holiday.”

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Posted 4 months ago

“The easySim app instructions were easy to understand, had no issues. Would highly recommend.”

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Posted 4 months ago

“Easy to use and very cost effective on our recent trip to Turkey.”

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Posted 4 months ago

“Very easy to use and no issues.”

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Posted 4 months ago

“Downloading and using the sim was an easy process, we found no issues using. Would definitely buy again if needed.”

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Posted 4 months ago

“Easy to use, no issues.”

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Posted 4 months ago

“Love this. Easy to install and worked great everywhere we went in Florida. Would definitely recommend.”

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Posted 4 months ago

“So easy to buy, set-up and use.”

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Posted 4 months ago

“Excellent, used one for Turkiye and France, had small 'operator error' in France but was sorted instantly, very happy, and good price too”

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Posted 4 months ago

“This was my first time using easySim. I researched many other companies before choosing easySim because I hadn't used one before. I found the instructions easy to understand and I was able to switch to easySim on my phone really easily. I could check how much I was using and how much I had left to use. I also received a message to add more when I had used half of what I had purchased. I am very happy with the service provided and how easy it was to use. I would definitely recommend easySim”

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Posted 4 months ago

easySim.global is rated 4.7 based on 1,962 reviews