easySim provides low-cost, prepaid travel eSIMs, which will cut the cost of using your mobile phone when you travel abroad in over 150 countries. No more dodgy WiFi or messing around with fiddly sim cards.
Hi Ryan,
Thank you for your review and I am sorry you did not have a great experience.
I have checked your eSIM and I can see you used over 80% of the data you purchased. I have also checked our support platform and I cannot see any help requests from you which is a real shame. We rarely have issues but when we do, we always get to the bottom of it when asked for help.
It is really easy to ask for help, just tap 'Chat with an Expert' in our Help centre for the fastest response.
I am going to contact you offline to find out more and I hope you will try easySim in the future.
Safe travels,
Jim
“Great support on their website. Had concerns with my phone specifics. Sent support person my screen shots and they saw what I needed to change. Would happily recommend.”
“It just didn't work in Murcia in Spain. Was just a waste of money
Update....Jim reached out to me to find out why it didn't work then walked me through step by step until it was working fine. Refunded the previous Sim and sent me a new one. Fantastic service, completely turned my opinion around. Thanks Jim!”
Hi Tim,
Thank you for your review and I am sorry you did not have a great experience. I have checked your eSIM and I can see it was switched off and as a result, it did not connect in Spain. I have also checked our support platform and I cannot see any help requests from you which is a shame. It is really easy to ask for help and I am sure we would have got you connected in minutes. For help, just tap 'Chat with an Expert' in our Help centre for the fastest response.
I am going to contact you offline to arrange a refund.
Safe travels,
easySim.
“Got a sim for use in the USA - great value and easy to set up and activate - will definately use easysim again - also got for my wife and son to use - saved the usual £100s bill when we came home”
“Easy to use service, easy to set up with excellent guidance and worked seamlessly while I was away. Will definitely recommend to others and use again in future.”
“Perfect for my trip to Turkey.
Connected customer service to help me through the set up process before I left for my holiday.
They couldn't help me enough.
Clear concise instructions.
Was dead easy to set up the sim and activate it upon arrival.
Signal was brilliant throughout our stay in various areas of Turkey.
Bought plenty of data and had loads left when we got how.
Would definitely be using again
Thanks”
“Eady to use esim, we got them for while on holiday in the USA.
Good value and worked very well., had 5g all the time we were there, traveling across 5 states onboard the California Zephyr from Chicago to San Francisco.
Help line during ordering and afterwards was very good too.
You can buy and install way in advance of the trip and just activate on arrival.
We had could easily set our UK physical SIM for calls and texts only.
Both working simultaneously.”
“Given the helpful guidance from easySim, it was straightforward to install and activate the eSim, even for someone who isn't tech confident. The eSim worked very well once activated, with very good network coverage in a mountainous country with remote valleys.”
“Great video made the process of installing the esim ‘easy’. Was extremely happy with it and had more data coverage (and cheaper) than those who had add-ons to their existing tariffs, that was unavailable to me. Would use it again and will recommend it to everyone.”
