easySim provides low-cost, prepaid travel eSIMs, which will cut the cost of using your mobile phone when you travel abroad in over 150 countries. No more dodgy WiFi or messing around with fiddly sim cards.
“Really not happy with this eSim at all, I could only get wifi, it wouldn't work on 4G/5G at all. So i was able to use Google maps when I needed it as no wifi available.
Won't use again.”
Hi Debra,
Thank you for your review and I am disappointed you did not have the best experience. We have thousands of happy customers that have used our eSIM in Spain so your review is unusual.
I have checked our support platform and I cannot see any help requests from you which is a shame. I am sure we could have overcome any connectivity issues you were having by checking settings with you or trying an alternative network.
It is really EASY to ask for help - just tap Chat with an Expert in our Help centre for the fastest response to any enquiry.
I am going to contact you offline to find out more.
Safe travels,
Jim
easySim
Hi Isa,
Thank you for your review and we are disappointed you found it tricky. I can see you purchased a data bundle for Northern Cyprus and used all the data. You then purchased a top up and we added the purchase to your existing eSIM. You DID NOT have to reinstall your eSIM - it was already installed. I can see you raised a help request and we responded very quicky and explained that in our response. I will contact you offline to find out more.
Safe travels,
Jim
easySim.
“Very easy to use and switch between the esim and my regular uk sim, even for a non it literate person like me . 100 % recommend, no issues with service at all.”
“Did not get a good signal. Often had to switch it off and on again to get it to work. Quite difficult to set up. And having to switch off your normal data/phone number meant we missed some crucial texts to confirm credit card payments and then our card got frozen.”
Hi Nicola,
Thank you for your review and I am disappointed you did not have the best experience. We have thousands of happy customers that have used our eSIM all over the USA so your review is unusual. I can see that you used 2GB of data.
I have checked our support platform and I cannot see any help requests from you which is a shame. I am sure we could have overcome any connectivity issues you were having by checking settings with you or trying an alternative network.
It is really EASY to ask for help - just tap Chat with an Expert in our Help centre for the fastest response to any enquiry.
I am going to contact you offline to find out more.
Safe travels,
Jim
easySim
“this is my second trip using easySim and what I would suggest is downloading eSIM before leaving and check that the APN is set correct, trying to amend with a 8 hour time difference, as I had to do on first trip, is quite difficult. That said respone when checking before second trip was very quick. Once abroad the service worked very well and I will be using again on any trip that I do not have Roaming included.”
“Great value compared to the price quoted by my network provider. Needed some help to set it up but once it was installed it worked well. I didn’t receive any OTPs whilst on the eSIM, not sure whether I should have or not.”
