easySim provides low-cost, prepaid travel eSIMs, which will cut the cost of using your mobile phone when you travel abroad in over 150 countries. No more dodgy WiFi or messing around with fiddly sim cards.
“Easy to purchase the right bundle. Installation and operation straightforward and data roaming easy and far cheaper than through uk service provider. Easy to top up as well if needed. A great product and highly recommended.”
“I bought the Europe package and am currently travelling through Scandinavia, I've had good coverage even in fairly remote locations. My husband has a physical SIM that came with a phone number but very often hasn't had signal where I have. I have recommended to a number of friends as I found it easy to buy and install. Certainly an easy Esim.”
Dear Michael, thank you so much for taking the time to provide feedback on your experience with easySim. We greatly appreciate it!
We are thrilled to hear that you found our platform user-friendly for the purchase and installation of your eSIM.
Regarding your experience whilst using a VPN, we do not have record of you contacting our support, so we did not have the opportunity to investigate whilst you were using the service. We would however like to gather some more information so we can investigate now. We will drop you a private message with some questions that will assist our investigation.
Once again, we apologise for any inconvenience caused and deeply appreciate your feedback. We remain committed to delivering the best service possible and look forward to speaking with you directly.
Warm regards,
Richard
“On a recent trip to the USA my easy sim "just worked". I in stalled it before I left, rebooted my phone at the arrival airport and was then straight off from the airport.”
“In the west of Pula (Istrien, part of Croatia) near the beach there was really slow data connection, that partly even livestreams (Olympia) stopped regularly: „good“ signals, but slow LTE connections from the provider!”
Hi Guenther, thank you for your review and we are disappointed that you did not have a great experience. I have checked our support platform and I cannot see a request from you which is a shame. We have 2 networks available to you in Croatia and I am sure we could have overcome any issue. All you need to do to get assistance, is sign in to your account and tap 'Help'. We respond very quickly. I can also see you used almost all of your data so I can only assume our service did work for you in other areas. In any event, we really hope to see you onboard again soon and I will contact you offline to find out more. Safe travels, easySim.
“Was difficult to set up and initially hard to get hold of anyone to assist. Once we did, it was a great system which was very convenient as didn’t have to worry about incurring costs”
Hi Charmain, thank you for your review and I am delighted our eSIM worked for you. I can see the help request you raised and we responded in 3 minutes. We did not get a response from you so we contacted you again 10 minutes later but we did not get a response from you on that occasion either. We checked your eSIM again and we could see that you had installed it which is great. I will contact you offline to find out if you received any of our emails. Safe travels, easySim
“Easy to set up, my only issue compared to other ESims is knowing how much data I had remaining. I received an email when I hit 50% but a way to monitor would be helpful”
Hi Alison, thank you so much for your 5* review and we are delighted our eSIM worked for you. By the way, you can check usage if you sign in to my.easysim.global. You can also ask for assistance if you tap the 'Help' button in the footer or in the menu. I hope that helps and we look forward to seeing you onboard again soon. Save travels, easySim.
