easySim provides low-cost, prepaid travel eSIMs, which will cut the cost of using your mobile phone when you travel abroad in over 150 countries. No more dodgy WiFi or messing around with fiddly sim cards.
“EasySim is easy to install and initiate. I had a question which was promptly answered. No problem encountered using it. Good prices. Would use again! 🙂”
“The eSIM I purchased was very good everything worked perfectly, as soon as I got off my plane in China. Non stop 5G. I will purchase again on my next trip.”
“Easy sim have been excellent and refunded me my sim and will help me next time I try to use when away next.
Thank you
Look forward to recommending to friends and using again soon.”
Hi Tina,
Thank you for your review and I am sorry you were unable to install your eSIM on your locked phone.
I have checked our support platform and I cannot see any help requests from you. You are covered by our Money Back Guarantee so I will contact you offline to arrange a full refund.
Safe travels,
easySim
Hi Ryan,
Thank you for your review and I am sorry you did not have a great experience.
I have checked your eSIM and I can see you used over 80% of the data you purchased. I have also checked our support platform and I cannot see any help requests from you which is a real shame. We rarely have issues but when we do, we always get to the bottom of it when asked for help.
It is really easy to ask for help, just tap 'Chat with an Expert' in our Help centre for the fastest response.
I am going to contact you offline to find out more and I hope you will try easySim in the future.
Safe travels,
Jim
“Great support on their website. Had concerns with my phone specifics. Sent support person my screen shots and they saw what I needed to change. Would happily recommend.”
“It just didn't work in Murcia in Spain. Was just a waste of money
Update....Jim reached out to me to find out why it didn't work then walked me through step by step until it was working fine. Refunded the previous Sim and sent me a new one. Fantastic service, completely turned my opinion around. Thanks Jim!”
Hi Tim,
Thank you for your review and I am sorry you did not have a great experience. I have checked your eSIM and I can see it was switched off and as a result, it did not connect in Spain. I have also checked our support platform and I cannot see any help requests from you which is a shame. It is really easy to ask for help and I am sure we would have got you connected in minutes. For help, just tap 'Chat with an Expert' in our Help centre for the fastest response.
I am going to contact you offline to arrange a refund.
Safe travels,
easySim.
“Got a sim for use in the USA - great value and easy to set up and activate - will definately use easysim again - also got for my wife and son to use - saved the usual £100s bill when we came home”
“Easy to use service, easy to set up with excellent guidance and worked seamlessly while I was away. Will definitely recommend to others and use again in future.”
“Perfect for my trip to Turkey.
Connected customer service to help me through the set up process before I left for my holiday.
They couldn't help me enough.
Clear concise instructions.
Was dead easy to set up the sim and activate it upon arrival.
Signal was brilliant throughout our stay in various areas of Turkey.
Bought plenty of data and had loads left when we got how.
Would definitely be using again
Thanks”
