easySim provides low-cost, prepaid travel eSIMs, which will cut the cost of using your mobile phone when you travel abroad in over 150 countries. No more dodgy WiFi or messing around with fiddly sim cards.
“Having originally opted for a different provider that's more well known, I had nothing but problems taking over 3 hours of my time to set up with no avail. Ended up purchasing a sim from easySim and it was instantaneous. No issues. My new go-to!”
“I bought 2 easysims, 1 for USA and one for UK. The USA one worked fine, but the UK one didn't work at all. I had activated it on arrival (the USA one was already deactivated at that time). I had to buy another UK esim from a different provider to get me though the rest of my stay there.”
“Went to nyc and worked well. Had to restart phone once but other than that no real issues and was practical and good saving. Easy to buy and install on device. Would use again”
“A great product - worked perfectly on my recent trip to Turkey. Responded very quickly when I had a query regarding setting it up, confirming it was all ready to go. As soon as I got out the airport it was working. Will definitely buy again on any trip abroad where my roaming doesn’t apply.”
Hi Joan,
Thank you for your review and I am sorry you did not have the best experience. I can see you installed your eSIM but you did not use any data. If you got charged by your home provider you must have had your normal SIM switched on which we advise against in all of our instructions. I have also checked our support platform and I cannot see any help requests from you which is a real shame! We would have got you connected in minutes with a simple tweak to your phone settings.
You did not use any data so you are covered by our Money Back Guarantee so I will contact you offline to arrange a refund or replacement.
Safe travels
Jim @ easySim
“Very easy to navigate to the right esim for you, country and data size, US for me. Landed, switched to esim, and after a couple of minutes all my Whats App messages and emails came through. Esim continued to work flawlessly throughout my trip. Have recommended to.others and will definitely use again.”
“I had big problems when I arrived in China with the eSIM as it didn’t work for 3 days in Chongqing and only came live after 4 days on the high speed train then worked fine for 8days then stopped working in Hong Kong for another 3 days. When I got home I had to have my phone completely re looked at the eSIM had blocked my phone calls and all messages
So wouldn’t recommend to use”
Hi John,
Thank you for taking the time to share your feedback, and I’m really sorry to hear about the issues you experienced.
Our China eSIM works in mainland China only and does not provide coverage in Hong Kong, which requires a different data bundle. It also sounds like there may have been a simple phone setting causing the initial connection problem in Chongqing — something we could have helped fix quickly if we’d known you were having trouble. I have checked and I can see you asked for help installing your eSIM but you did not contact us after that which is a shame!
I’d really like to understand more about what happened and help make this right for you. I’ll contact you directly so we can look into the specifics together.
Thank you again for your feedback.
Safe travels,
Jim @ easySim
