“Good quality and a very quick delivery in fact the delivery guy was very considerate. The staff on the phone could not be more helpful. Quite happy to recommend them.”
Dear J Cullen,
We're delighted to hear about your positive experience!
It's great that you found the product to be of good quality, and we appreciate your kind words about the quick and considerate delivery.
We're also pleased that our phone staff were helpful.
Thank you for recommending us, and if there's anything more we can assist you with, please feel free to reach out.
We appreciate your business and value your feedback!
Best wishes,
elbec garden buildings
“Great shed, I recommend buying the additional metal base for strength, although no instructions supplied with the base, So need a knowledge of basic assembly to build. The shed itself comes with basic instructions, so allot a trial and error. Great addition to the garden.”
Dear Gavin,
Thank you for sharing your experience with us!
We're glad to hear that you find the shed great and that the additional metal base adds strength.
We appreciate your recommendation and the feedback about the base assembly instructions.
We hope the shed is a fantastic addition to your garden, and we appreciate your business!
Best wishes,
elbec garden buildings
Dear Clive,
We're thrilled to hear about your positive experience!
It's great that you received very good service, and the delivery was on time.
We appreciate your kind words about the friendly and helpful delivery man.
If there's anything more we can assist you with or if you have further comments, please feel free to reach out.
Thank you for choosing our service, and we hope the product serves you well!
Best wishes,
elbec garden buildings
Dear Susan,
We're delighted to hear that you're pleased with the product and that it looks really good!
It's great that the delivery was on time, too.
Thank you for recommending our product.
We appreciate your business and your positive feedback!
Best wishes,
elbec garden buildings
Dear Ms Jill,
We're thrilled to hear about your positive experience!
It's great that you received great service and speedy delivery.
We're also pleased that you find the item beautiful and great value for money.
We appreciate your business and your kind words!
Best wishes,
elbec garden buildings
Dear McDermott,
We're delighted to hear that you're pleased with our service, delivery, and the price you paid!
If there's anything more we can assist you with or if you have further comments, please feel free to reach out.
Your satisfaction is important to us, and we appreciate your positive feedback.
Thank you for choosing our services!
Best wishes,
elbec garden buildings
“I love our summer house. I chose to have house already painted and im so glad that u did, although i thought it would be a clear top cot, when it came it was bright ginger. I had no problems with delivery it was here within 5 days of ordering. When we saw it i nearly had heart failure, it came with about a hundred pieces .. i couldn't believe it and to be honest, i thought what have i done. But actually it wasnt that bad at all, it took 2 men a day and a half to put it together, the worse part was putting the window panes in and the frames , it took hours. So just be warned the windows you have to put in yourself. There was a couple of items missing, but after a phonecall it was sorted fast. Overall i am very happy with puchase and i would use the company again.”
Dear Kathryn,
We're thrilled to hear that you love your summer house, and we appreciate your honest feedback about the painting and assembly process.
We're glad that despite the initial surprise and some challenges, the assembly went well, and you're satisfied with the result.
Thank you for bringing up the window installation details and the missing items - your insights are valuable for us to continue improving.
If you ever have more projects or need assistance in the future, please don't hesitate to reach out.
We're here to help, and we appreciate your business!
Best wishes,
elbec garden buildings
“Excellent product and the service was exceptional, found everyone I dealt with to be friendly and efficient. The lean to greenhouse went together well and looks great in the garden. Thanks Elbec”
Dear Terry,
We're thrilled to hear about your positive experience!
It's great that you found our lean-to greenhouse to be an excellent product and that the service was exceptional.
We appreciate your kind words about our friendly and efficient team.
If there's anything more we can assist you with or if you have further comments, please feel free to reach out.
Thank you for choosing us, and we're glad the greenhouse looks great in your garden!
Best wishes,
elbec garden buildings
“We bought a corner Arbour. It was delivered promptly and efficiently. The instructions were excellent and two of us managed to build it ok. It looks great and fills what was an awkward messy corner in our garden.”
Dear Elizabeth,
We're thrilled to hear that your corner arbour was delivered promptly and efficiently!
It's great that you found the instructions excellent and were able to build it with ease.
We're glad to know that it looks great and serves its purpose in transforming your garden corner.
If there's anything more we can assist you with or if you have further comments, please feel free to reach out.
Thank you for choosing elbec!
Best wishes,
elbec garden buildings
“It was delivered on time ,the driver was very helpful and placed it exactly where we wanted it ,the assembly was easy but necessary to follow the instructions which were very clear .”
Dear Customer,
We're pleased to hear that your delivery was on time, and the driver helped place it exactly where you wanted it.
It's great that you found the assembly easy and the instructions clear.
We appreciate your business and your positive feedback.
Thank you for choosing our services!
Best wishes,
elbec garden buildings
“A good product that is perfect for the location we chose. Delivery was excellent. Self assembly was achievable (we're both late sixties!) with battery operated tools. So we're delighted with our new shed : )”
Dear Judy,
We're thrilled to hear that you found our shed to be a good product and perfect for your chosen location!
It's wonderful that the delivery was excellent, and that you were able to achieve self-assembly with ease, even in your late sixties.
Delighted to hear that you're happy with your new shed! If there's anything more we can assist you with or if you have further comments, please feel free to reach out.
Thank you for choosing our product, and we appreciate your business!
Best wishes,
elbec garden buildings
Dear Mr Mark,
We're pleased to hear that you found our product to be of good quality and fairly easy to put together.
It's great that it looks great in your space. We appreciate your positive feedback about the delivery being on the arranged day and the helpful driver.
Thank you for choosing our product, and we value your business!
Best wishes,
elbec garden buildings
“The driver was very helpful, the path down our road was being resurfaced, as a senior citizen l was going to find it hard to carry the arch to rear of our house. The driver made life easier by helping me out with this.”
Dear customer,
We're delighted to hear that the driver was very helpful and went the extra mile to assist you, especially considering the road resurfacing.
Your comfort and convenience are important to us, and we appreciate your positive feedback.
If there's anything more we can assist you with or if you have further comments, please feel free to reach out!
Best wishes,
elbec garden buildings
Dear Sue,
We're pleased to hear that you found our shed well-made, and we appreciate your positive feedback on the communication about delivery.
If there's anything more we can assist you with or if you have further comments, please feel free to reach out.
Thank you for choosing our product, and we value your business!
Best wishes,
elbec garden buildings
“We ordered a Garden summer house from Elbec and it was delivered on time & checked by the delivery driver. It was made well and constructed by my husband and we are very pleased. We would definitely rec this company..”
Dear Linda,
We're delighted to hear that your garden summer house was delivered on time and checked by the delivery driver.
It's wonderful that it was well-made and that your husband successfully constructed it.
We appreciate your recommendation and your positive feedback.
Thank you for choosing elbec, and we value your business!
Best wishes,
elbec garden buildings
Dear Richard,
We're thrilled to hear about your excellent experience!
It's great that our service, prompt delivery, and the quality of the product met your expectations.
If there's anything more we can assist you with or if you have further comments, please feel free to reach out.
Thank you for choosing our product, and we appreciate your business!
Best wishes,
elbec garden buildings
Dear Mr Peter,
We're pleased to hear that the delivery date worked for you and that the assembly was easy.
It's great to know that you found our product to be great value for money.
Thank you for choosing our product, and we appreciate your business!
Best wishes,
elbec garden buildings
“THERE WERE SOME PARTS MISSING FROM THE DELIVERY OF MY SHED, NAMELY THE WINDOW SURROUND STRIPS AND THE WINDOW CILL. THE MISSING PARTS WERE NOT APPARENT AT THE TIME OF DELIVERY AND DUE TO MY MOTHER BEING TAKEN ILL THE DAY BEFORE DELIVERY, I DID NOT GET AROUND TO UNPACKING AND ASSEMBLING THE SHED UNTIL THREE WEEKS AFTER DELIVERY, HENCE WHY I DID NOT REPORT IT AS I KNEW I HAD GONE PAST THE CUT OFF POINT. I HAD TO PURCHASE ADDITIONAL MATERIAL TO COMPLETE THE BUILD. IT IS DISSAPOINTING AS THIS IS THE SECOND PURCHASE I HAVE MADE FROM ELBEC AN THE FIRST ONE WAS PERFECT.”
“It was very easy to order the product online. I had to sign for it on delivery as the company does not allow items to be left in a safe place. However they provide an estimated time of delivery by following the driver's route. No charge for postage and packing unlike other companies.”
Dear Gina,
We're glad to hear that the online ordering process was easy for you.
Providing an estimated time of delivery and not charging for postage and packing are aspects we aim to make convenient for our customers.
If there's anything more we can assist you with or if you have further comments, please feel free to reach out.
Thank you for choosing our product, and we appreciate your business!
Best wishes,
elbec garden buildings
“All parts were delivered on time. Window fittings were a little flimsy and we chose to buy sturdier replacements. Once adjustments were made to warped parts it was moderately easy to assemble the summerhouse and once painted it looks much more expensive than it cost. Time will tell as to durability.”
Dear Kim,
We appreciate your feedback on the delivery and assembly process.
It's great that, with some adjustments and upgrades, the summerhouse turned out to look more expensive than it cost.
We understand the importance of durability, and we hope it serves you well over time.
Thank you for choosing our product, and we value your business!
Best wishes,
elbec garden buildings
