“Two of the three planters I ordered were damaged and missing parts. I had to repair parts myself, and it took several weeks for the requested parts to be delivered.”
“GREAT SERVICE & VALUE FOR MONEY & SHED WAS DELIVERED ON TIME ON THE DAY THAT I PICKED FROM THEIR CALENDER ON THEIR WEB SITE(JUST BE AWARE THAT YOU HAVE TO ADD DELIVERY CHARGE ON TOP OF COST OF ITEM HENCE ONLY 4 X STARS )”
“Pergola is nice and was £30 cheaper than competitors.
Service very poor. No mention it is out of stock until I had paid on line. I had to pester for a delivery date.
Delivery date arrived, day booked off work, expected between seven and one. Tracked driver all morning, telephone call at 2 to say they had forgotten to put it on the delivery. Advised they would call back to arrange a suitable date for me. No call back just a txt to say it would arrive week after, another day I had to book off work.
Service not worth the £30 saving!!”
“The best price for this quality and size of shed I could find anywhere. Delivery was faster than advertised and smooth. The shed itself was reasonably easy to assemble and is sturdy and looks very good.”
“Good shed, all pieces, fixings and instructions delivered on the right day and time. Very helpful driver. Shed now assembled and painted. Looking good.”
“Absolutely brilliant! Quality was amazing, delivered extremely quickly and by a lovely gentleman. The playhouse is a great size and was easy to assemble.
Daughter loves her playhouse!”
“This was a very straightforward order. I checked out their ratings on truspilot, I picked a date, I paid, and the arbour seat arrived on the day it was supposed to! Excellent! I will definitely use Elbec again.”
“Good quality all round and fairly clear instructions. Would have made life much easier if the (plastic) window had come pre-installed as this took some figuring out.”
“Very poor customer service delivered the wrong product then cancelled three times when trying to deliver the right product had to cancel in the end .and had to wait for the wrong product to be picked .i do not recommend this company”
