“Great company to deal with. We were able to find exactly what we wanted, and it was delivered promptly and efficiently. I was particularly impressed with the communications concerning delivery which kept us completely up dated so we knew exactly what to expect. The shed is good quality and suits our requirements well.”
“I bought the Biohort Europa 2A shed and Biohort Storemax 190 bike shed. I assembled the Storemax myself and paid to get the Europa 2A and Smartbase assembled. Products : Excellent. Precision made so self assembly even for a relative novice was easy - all the pieces fitted without amendment, filing, etc. Once assembled the sheds feel solid and likely to last. Lots off useful add ons and while the sheds are expensive they look and feel worth the money. Elbec: Easy to use website with great product choice. Good communication and great customer service - the Elbec team made sure a smaller truck was used to deliver my sheds as I live on a narrow road. Delivery and assembly service : once the sheds are ordered, the multistage delivery and then assembly service seemed complicated and likely to go wrong. In fact delivery was earlier than guided, although only to my drive, so it involved moving some quite heavy boxes to the back of the house. Arranging the Assembly service was the weakest bit of the entire purchase process as i had to wait nearly three weeks for assembly and the person coordinating this service (third party contractor) was not very good at communicating. But the team of two that eventually turned up were excellent - great work and super helpful, so the important bit - the actual assembly - was done very well. Overall : its quite a long and expensive process from start to finish but the Elbec team make it easy and the sheds themselves are first class. Very happy with my purchases.”
“I found that Elbec Garden Buildings were the cheapest I could find online for the Premium Stain I needed for my new Log Cabin. The delivery was much quicker than I expected too, and free! Very pleased with the service, Thank You!”
“The delivery was on time professionally packed, all pieces where there. Instructions were easy to follow and all went together well with no gaps or problems. Very happy with this considering their was no contact with anyone just internet.”
“Thank you again. This was a further purchase as we were so pleased with our first experience. Excellent service. East to order. Fast delivery. Good notification of delivery, Very competitive price. well pleased.”
“Kept well informed along the way re delivery. On the day, delivery was made by Paul the driver on time and he was very helpful. The instructions re construction look comprehensive and easy to follow and although not up yet the parts of our new summerhouse/shed look very good quality.”
“The product itself was quite good value but things like the screws supplied to put it together were to be honest....rubbish. I was supplied with the exact amount to do the job, of these 6 were already bent about 5/8 of an inch from the top. Although not overly expensive it was a pain having to go to a DIY store 7 miles away to buy more. As well as this it proved really difficult to screw the the lattice sides to the main uprights using a power screwdriver as it was impossible to put them in straight as the lattice struts got in the way. It would be far better if the lattice sides came already screwed together. Product quite good......assembling could be much easier. Quite a few of the lattice struts had knots that had fallen out which will leave it much to easier to break if it accidently had any amount of pressure put on it.”
“The delivery was fantastic so carefully taken off vehicle and put in place where required. After checking all parts were there the only thing I have a problem with is identifying the correct screws for right position on the project.”
