“Disappointed with Shires customer care line who promised a call back, still waiting over two weeks for it. Summerhouse good with the exception of the floor which is flimsy. Some window beads not cut to the correct size had to recut them myself.”
“Very impressive - did a lot of research before ordering and not only was elbec the most reasonable price wise the service and product was brilliant... HIGHLY recommended. Delivery super quick and efficient too.”
Dear Simon,
We truly appreciate your positive feedback!
It's fantastic to hear that our pricing, service, and product exceeded your expectations.
We're thrilled to have earned your recommendation!
Thank you for choosing elbec, and we're delighted to have provided you with a positive experience!
Best wishes,
elbec garden buildings
“Delivery arrived on the promised day, the tracking was good and the driver was extremely helpful. Instructions were excellent and construction was easier than expected. We are both retired and if we can manage it........”
Dear Steve,
We're thrilled to hear that your delivery arrived on the promised day and that the tracking and driver's assistance were appreciated.
It's wonderful to know that the instructions were excellent and that the construction turned out to be easier than expected.
We understand that every bit of help makes a difference, and we're glad to have been part of a smooth process for you.
Thank you for choosing our service, and we hope you enjoy your construction project!
Best wishes,
elbec garden buildings
Dear Ms A,
We're pleased to hear that your shed arrived as described, with all parts present, and was delivered on time.
While we're glad to know you are happy with your purchase, we appreciate your feedback on the instructions.
Thank you for choosing our product, and we hope your shed serves you well!
Best wishes,
elbec garden buildings
Dear Barry,
We're thrilled to hear that your delivery was fast and hassle-free and that the product fits superbly into your Elite greenhouse.
Your satisfaction is our priority, and we appreciate your positive feedback.
Thank you for choosing our product, and we're delighted to have provided you with an excellent experience!
Best wishes,
elbec garden buildings
Dear Casey,
We're thrilled to hear about your positive experience!
It's great that the ordering process was easy, and you found the price reasonable.
We're pleased that the arch is exactly as described and that the delivery was fast.
If there's anything more we can assist you with or if you have further comments, please feel free to reach out.
Thank you for choosing our product, and we appreciate your feedback!
Best wishes,
elbec garden buildings
“Good quality and a very quick delivery in fact the delivery guy was very considerate. The staff on the phone could not be more helpful. Quite happy to recommend them.”
Dear J Cullen,
We're delighted to hear about your positive experience!
It's great that you found the product to be of good quality, and we appreciate your kind words about the quick and considerate delivery.
We're also pleased that our phone staff were helpful.
Thank you for recommending us, and if there's anything more we can assist you with, please feel free to reach out.
We appreciate your business and value your feedback!
Best wishes,
elbec garden buildings
“Great shed, I recommend buying the additional metal base for strength, although no instructions supplied with the base, So need a knowledge of basic assembly to build. The shed itself comes with basic instructions, so allot a trial and error. Great addition to the garden.”
Dear Gavin,
Thank you for sharing your experience with us!
We're glad to hear that you find the shed great and that the additional metal base adds strength.
We appreciate your recommendation and the feedback about the base assembly instructions.
We hope the shed is a fantastic addition to your garden, and we appreciate your business!
Best wishes,
elbec garden buildings
Dear Clive,
We're thrilled to hear about your positive experience!
It's great that you received very good service, and the delivery was on time.
We appreciate your kind words about the friendly and helpful delivery man.
If there's anything more we can assist you with or if you have further comments, please feel free to reach out.
Thank you for choosing our service, and we hope the product serves you well!
Best wishes,
elbec garden buildings
Dear Susan,
We're delighted to hear that you're pleased with the product and that it looks really good!
It's great that the delivery was on time, too.
Thank you for recommending our product.
We appreciate your business and your positive feedback!
Best wishes,
elbec garden buildings
Dear Ms Jill,
We're thrilled to hear about your positive experience!
It's great that you received great service and speedy delivery.
We're also pleased that you find the item beautiful and great value for money.
We appreciate your business and your kind words!
Best wishes,
elbec garden buildings
Dear McDermott,
We're delighted to hear that you're pleased with our service, delivery, and the price you paid!
If there's anything more we can assist you with or if you have further comments, please feel free to reach out.
Your satisfaction is important to us, and we appreciate your positive feedback.
Thank you for choosing our services!
Best wishes,
elbec garden buildings
“I love our summer house. I chose to have house already painted and im so glad that u did, although i thought it would be a clear top cot, when it came it was bright ginger. I had no problems with delivery it was here within 5 days of ordering. When we saw it i nearly had heart failure, it came with about a hundred pieces .. i couldn't believe it and to be honest, i thought what have i done. But actually it wasnt that bad at all, it took 2 men a day and a half to put it together, the worse part was putting the window panes in and the frames , it took hours. So just be warned the windows you have to put in yourself. There was a couple of items missing, but after a phonecall it was sorted fast. Overall i am very happy with puchase and i would use the company again.”
Dear Kathryn,
We're thrilled to hear that you love your summer house, and we appreciate your honest feedback about the painting and assembly process.
We're glad that despite the initial surprise and some challenges, the assembly went well, and you're satisfied with the result.
Thank you for bringing up the window installation details and the missing items - your insights are valuable for us to continue improving.
If you ever have more projects or need assistance in the future, please don't hesitate to reach out.
We're here to help, and we appreciate your business!
Best wishes,
elbec garden buildings
“Excellent product and the service was exceptional, found everyone I dealt with to be friendly and efficient. The lean to greenhouse went together well and looks great in the garden. Thanks Elbec”
Dear Terry,
We're thrilled to hear about your positive experience!
It's great that you found our lean-to greenhouse to be an excellent product and that the service was exceptional.
We appreciate your kind words about our friendly and efficient team.
If there's anything more we can assist you with or if you have further comments, please feel free to reach out.
Thank you for choosing us, and we're glad the greenhouse looks great in your garden!
Best wishes,
elbec garden buildings
“We bought a corner Arbour. It was delivered promptly and efficiently. The instructions were excellent and two of us managed to build it ok. It looks great and fills what was an awkward messy corner in our garden.”
Dear Elizabeth,
We're thrilled to hear that your corner arbour was delivered promptly and efficiently!
It's great that you found the instructions excellent and were able to build it with ease.
We're glad to know that it looks great and serves its purpose in transforming your garden corner.
If there's anything more we can assist you with or if you have further comments, please feel free to reach out.
Thank you for choosing elbec!
Best wishes,
elbec garden buildings
“It was delivered on time ,the driver was very helpful and placed it exactly where we wanted it ,the assembly was easy but necessary to follow the instructions which were very clear .”
Dear Customer,
We're pleased to hear that your delivery was on time, and the driver helped place it exactly where you wanted it.
It's great that you found the assembly easy and the instructions clear.
We appreciate your business and your positive feedback.
Thank you for choosing our services!
Best wishes,
elbec garden buildings
“A good product that is perfect for the location we chose. Delivery was excellent. Self assembly was achievable (we're both late sixties!) with battery operated tools. So we're delighted with our new shed : )”
Dear Judy,
We're thrilled to hear that you found our shed to be a good product and perfect for your chosen location!
It's wonderful that the delivery was excellent, and that you were able to achieve self-assembly with ease, even in your late sixties.
Delighted to hear that you're happy with your new shed! If there's anything more we can assist you with or if you have further comments, please feel free to reach out.
Thank you for choosing our product, and we appreciate your business!
Best wishes,
elbec garden buildings
Dear Mr Mark,
We're pleased to hear that you found our product to be of good quality and fairly easy to put together.
It's great that it looks great in your space. We appreciate your positive feedback about the delivery being on the arranged day and the helpful driver.
Thank you for choosing our product, and we value your business!
Best wishes,
elbec garden buildings
“The driver was very helpful, the path down our road was being resurfaced, as a senior citizen l was going to find it hard to carry the arch to rear of our house. The driver made life easier by helping me out with this.”
Dear customer,
We're delighted to hear that the driver was very helpful and went the extra mile to assist you, especially considering the road resurfacing.
Your comfort and convenience are important to us, and we appreciate your positive feedback.
If there's anything more we can assist you with or if you have further comments, please feel free to reach out!
Best wishes,
elbec garden buildings
Dear Sue,
We're pleased to hear that you found our shed well-made, and we appreciate your positive feedback on the communication about delivery.
If there's anything more we can assist you with or if you have further comments, please feel free to reach out.
Thank you for choosing our product, and we value your business!
Best wishes,
elbec garden buildings
