Dear customer,
Thank you so much for your rating!
We truly appreciate your kind words and are delighted to hear that you are satisfied with your purchase.
Please don't hesitate to contact us if you require any assistance in the future.
Thanks again for choosing us!
Best wishes,
elbec garden buildings
“Bits where falling off on legs so had to redo them myself someone had not taken very much care when putting the nails in with the nail gun as all were bent in half, but not to bad other then that.”
Dear Mr Steve,
Thank you so much for taking the time to give us a 5-star rating for your recent experience!
We truly appreciate your support and are delighted to hear that you were satisfied with our service and delivery.
It means a lot to us that you have chosen to use our services before and plan on continuing to do so.
We strive to provide our customers with excellent service and quality products, and your positive feedback reaffirms that we are on the right track.
Once again, thank you for your kind words and for being a loyal customer!
We look forward to serving you again and providing you with more exceptional garden buildings in the future.
Best wishes,
elbec garden buildings
“My order arrived very promptly back in February. I had expected the courier to make contact with me prior to delivery but happened to be home and found him dropping off the pieces at my back door. This was not an issue as I was there anyway.
We have only just got round to putting up the structure and I have reviewed that process below.
I will make contact with Elbec asking if they can resolve the issue with the facing planks which are too short.”
Dear customer,
Thank you so much for leaving us a 5-star rating!
We greatly appreciate your kind words and are thrilled you are satisfied with our products.
Additionally, it's wonderful to know that the delivery process went smoothly for you.
Your positive feedback means a lot to us and encourages us to continue delivering excellent service and products to our valued customers.
We look forward to serving you again in the future!
Best wishes,
elbec garden buildings
“Purchased a summer house from elbec top quality building i was kept informed time and day of delivery and on the morning of driver rang
to let me know when he would arrive . would recomend
Thank you.”
Dear Mr Steven,
Thank you so much for your wonderful 5-star rating and for sharing your positive experience with us.
We greatly appreciate your kind words.
We are thrilled to hear that you are satisfied with the top quality of the summer house you purchased from elbec.
We always strive to provide our customers with the best products and services possible.
It is fantastic to know that our team kept you well-informed about the delivery, ensuring that you knew the exact time and day.
We truly believe in providing reliable and efficient service, and we are glad that our driver took the initiative to call you on the morning of the delivery to inform you of his arrival time.
Thank you once again for your recommendation!
Best wishes,
elbec garden buildings
“The log shed we received was good for purpose and has been erected and filled with logs.Unfortunately your driver damage some curb stone on the side of our drive otherwise all ok.”
Dear Mrs Carol,
Thank you so much for your wonderful 5-star review!
We truly appreciate your feedback and are thrilled to hear that the log shed we provided met your expectations and has been successfully erected and filled with logs.
However, we are truly sorry to learn about the unfortunate incident involving the damage our driver caused to the curb stone on the side of your drive.
We apologize for any inconvenience caused. Please do not hesitate to contact us directly if there is anything else we can assist you with.
We value your satisfaction and look forward to serving you again in the future!
Best wishes,
elbec garden buildings
“The shed was just as ordered, delivered on time and on the due date and ‘fairly’ easy to assemble (despite the bloody awful weather!)
Biggest problem I had was hanging the double doors which took almost as long as the overall assembly. Anyway it’s up, safe and sound and hopefully watertight! Just a bit of sealing to do when the weather improves…”
Dear Mr John,
Thank you so much for your wonderful 4-star rating of elbec garden buildings!
We greatly appreciate your feedback and are thrilled to hear that you were pleased with your order.
We are glad to hear that the shed was delivered on time and as expected.
We understand that assembling it in unfavourable weather conditions was no easy task, but we are delighted you could overcome this obstacle.
We appreciate your patience and effort in hanging the double doors and apologize for any inconvenience this may have caused!
Rest assured that we strive to ensure that our products are of the highest quality. We are confident that your shed will remain safe, secure, and watertight.
We hope the weather improves soon so you can complete the sealing and enjoy your shed fully!
Thank you once again for your kind words and support.
Best wishes,
elbec garden buildings
Dear Mr Ian,
Thank you so much for your fantastic 5-star rating! We truly appreciate your kind words and feedback.
We are thrilled to hear that you found our service easy and hassle-free.
Our team works hard to provide plenty of options for our customers and ensure convenient delivery dates.
We're glad to know that our delivery guys were helpful during the process.
Your recommendation means a lot to us!
Once again, thank you for choosing us and for taking the time to share your positive experience.
Best wishes,
elbec garden buildings
Dear Paul,
Thank you so much for taking the time to leave us a 5-star rating!
We greatly appreciate your positive feedback and are thrilled to hear that you are pleased with your new shed.
We apologize for the inconvenience you experienced with our delivery service.
We understand that a poor delivery experience can tarnish an otherwise great purchase, and we sincerely apologize for any frustration caused.
We value your feedback and will certainly take it into consideration.
Thank you once again for your support and for choosing elbec garden buildings.
We hope you continue to enjoy your new shed, and please do not hesitate to reach out if you need any further assistance!
Best wishes,
elbec garden buildings
“The customer service has been very good when contacted and the product arrived on time by a very helpful delivery driver. I am yet to arrange the construction of the flat pack so cannot comment on the finished product.”
Dear Mrs Elaine,
Thank you so much for awarding us a 4-star rating for your experience with us!
We greatly appreciate your feedback and are glad to hear that you have found our customer service to be very good. It's fantastic to know that the product was delivered on time and that the delivery driver was helpful during the process.
We understand that you have not yet arranged the construction of the flat pack, and we look forward to hearing your thoughts on the finished product once it is complete.
Please do not hesitate to contact our customer service team if you require any assistance or have any questions during the process.
Thank you again for choosing elbec garden buildings, and we hope to continue exceeding your expectations in the future!
Best wishes,
elbec garden buildings
“My delivery arrived on time and the driver was very helpful in placing it in a secure place for me. Unfortunately a nail had split a part of the side panel when delivered but a kindly neighbour has repaired it for me. Also, I did not receive the correct instruction booklet and I am waiting for the replacement to arrive before I can check to see if all the pieces have been delivered.”
Dear Mrs Elaine,
Thank you for leaving us a 4-star rating for your experience with elbec garden buildings.
We are grateful for your feedback and are delighted to hear that your delivery arrived on time and that the driver helped find a secure place for it.
We apologize for the inconvenience caused by the split side panel caused by a nail during delivery. Knowing that your kind neighbour could repair it for you is heartwarming!
We strive to ensure that all our products are delivered in perfect condition, and we regret any issues encountered.
We are also sorry to hear that you did not receive the correct instruction booklet. We understand the importance of having the necessary information to assemble your garden building smoothly.
Rest assured, we have already arranged for a replacement booklet to be sent to you promptly. Once you receive it, please let us know if there are any missing pieces, and we will do everything we can to rectify the situation.
Thank you again for your valuable feedback, and please do not hesitate to reach out if you have any further questions or concerns.
We hope you enjoy your garden building for years to come!
Best wishes,
elbec garden buildings
Dear Mr Lee,
Thank you so much for taking the time to rate us 5 stars!
We truly appreciate your kind feedback and are thrilled to hear that you are satisfied with your purchase.
We completely agree that our sheds offer a good quality for the price. We strive to provide our customers with durable and reliable products, and we're glad to know that you are happy with the value you received.
Thank you again for choosing elbec garden buildings, and should you have any further inquiries or need assistance, please don't hesitate to reach out to us.
We wish you all the best in enjoying your new shed!
Best wishes,
elbec garden buildings
Dear AndrewC,
Thank you so much for your excellent 5-star rating for elbec garden buildings!
We truly appreciate your kind words and feedback. It's great to hear that you had a positive experience with us.
We are delighted that you found our products to be of great quality and that our flexible delivery options met your needs. Customer satisfaction is our top priority, and we are thrilled that we were able to provide you with a satisfactory service.
Once again, thank you for choosing elbec garden buildings. We look forward to serving you again in the future!
Best wishes,
elbec garden buildings
“My ordering experience was good, however I did have a concern when I didn’t receive an email confirmation. When I spoke to customer service the telephone was answered almost immediately and the operated was very helpful. I would order from Elbe again.”
Dear Mrs Joan,
Thank you so much for rating us 4 stars on your recent experience with elbec garden buildings.
We greatly appreciate your feedback and are glad to hear that your ordering experience was good overall!
We apologize for the inconvenience caused by not receiving an email confirmation. However, we are delighted to know that our customer service team responded promptly and provided helpful assistance when you contacted them.
Rest assured, we will work on improving our confirmation process to ensure a smoother experience for our valued customers like yourself.
We are thrilled to hear that you would consider ordering from us again. We look forward to serving you in the future and providing you with an exceptional customer experience!
Thank you once again for your support.
Best wishes,
elbec garden buildings
“Very poor sheds for the money. Bad materials very poorly put together. Some parts cane damaged. Very Dissapointed. Would not purchase again - Trader's purchase”
Dear Mr Mark,
Thank you for your amazing 5-star rating! We truly appreciate your kind words and support.
We are thrilled you found our website easy to use, the ordering process hassle-free, and the guidance and details straightforward.
We aim to provide our customers with a seamless and enjoyable experience, so your feedback means a lot to us.
Thank you once again for taking the time to share your positive experience!
Best wishes,
elbec garden buildings
“Reasonable quality building although a bit rough around the edges. Went together well, although some pieces not correct but easily sorted. All in all, a good price for what I ordered”
Dear Steven,
Thank you so much for taking the time to rate our garden buildings with four stars. We appreciate your feedback!
We are glad to hear that you found the building to be of reasonable quality, even though it may have been a bit rough around the edges.
It is great to know that the assembly process went well for you despite encountering a few incorrect pieces.
We apologize for any inconvenience caused, but we are glad that you were able to sort it out without much trouble.
Thank you once again for your review and for choosing us!
Best wishes,
elbec garden buildings
Dear customer,
Thank you for your outstanding 5-star rating and review regarding your experience with elbec garden buildings.
At elbec, we strive to provide exceptional quality and service, ensuring our customers find the perfect garden buildings for their requirements.
It brings us immense joy to know you are satisfied with our offerings.
Best wishes,
elbec garden buildings
“Liking my new summerhouse.
Bit disappointed with the installation as I was told to leave about
2 feet around base but it has been erected with about 3feet around it.
My garden is not very big so it is a waste of space.”
Dear Mrs Kathleen,
Thank you for taking the time to rate our elbec garden buildings with 4 stars. We truly appreciate your feedback and support!
We are delighted to hear that you like your new summerhouse. Knowing that our product has met your expectations brings us great joy.
We apologize for any disappointment caused by the installation process.
We understand that you were advised to leave approximately 2 feet around the base, but it was erected with 3 feet around it. Rest assured, we have taken note of this concern and will strive to improve our communication with our customers regarding installation requirements.
We understand that space is valuable in your garden, and we apologize for any inconvenience caused by the extra foot.
Should you require any further assistance or additional feedback, please do not hesitate to contact us. We are here to ensure your complete satisfaction!
Once again, thank you for your positive rating and for choosing elbec garden buildings!
Best wishes,
elbec garden buildings
