“My dealings with Elbec were cordial and helpful - but their supplier Shire was a disaster. The shed we ordered simply did not arrive on the day promised and no further delivery date was forthcoming from them. My strong impression was that Shire were prevaricating because the order was nowhere near ready. In the end, the order was delivered over a month late. It may be that Elbec originally promised a date that was unachievable, but if so Shire should have apologised for the mistake and offered a more realistic target.”
“Fantastic communication, delivery driver was fantastic very smooth transaction no problems at all , summer house it really well made and very beautiful, everything was as stress free as I hoped it would be nothing like the usual self built nightmares , all very easy and straightforward. 10/10 all round”
“Forest 8x6 4Life Garden shed.
Item arrived on time Man who delivered the shed was very helpful placing it where i wanted it.The shed was easy to assemble with the aid of the instructions provided Overall i was very pleased with everything .Carry on the good work KSB.”
“Although I have not built the log cabin as yet, I have been busy painting it before construction, I did find the instructions for putting together the window and door surrounds quite tricky they were not very clear, but I made it in the end.”
“Pleased with the summerhouse but not pleased with the service as I was due to have a party and had to wait another week as they had sent the wrong parts. They did expedite the order and was resolved very quickly.”
“Bought the shire cubby playhouse. The front panel was cracked. Elbec sorted a replacement and took away the damaged one very quickly. Great customer service and a lovely product for our 5 and 2.5 year olds.”
“Very pleased with quality of my mini greenhouse. It was fairly easy to put together and is great for growing seeds and storage of garden pots etc. Also compact but very handy for potting”
