“We did have a small problem with the delivery but this was sorted very quickly with no fuss. The shed looks of good quality and just what we wanted. The delivery driver was very helpful and made sure we were happy with the delivery he is a credit to Ebec. Would recommend Ebec and will use again.”
“We ordered a potting shed to be delivered to the Northeast of Scotland during lockdown. The driver was very nice and helpful and the components were all as we had expected. This is a flat pack product and tbh the quality was slightly better than we had hoped for. The design and ease of fitting are where we found the real value of this shed. As we finished we realised we didn’t have enough felt. I emailed elbec who did a super job chasing up shire to get them to drop off another. Thanks elbec and shire. ��”
“I ordered the 4ft palisade fencing panels for my garden. The fencing is of very good quality, delivery was prompt and efficient and friendly. Will definitely order again from Elbec Thank you !”
“Ordered Kensington Five Garden Storage which has just arrived and assembled and in situ. Extremely pleased with the quality. Although delivery took a little longer than anticipated we have received excellent customer service and kept up to date with progress. Due to the current situation I think delivery timescales, etc. are sometimes difficult and subject to unforeseen delays. I would not hesitate to recommend this company.”
“Total hassle free purchase with a great delivery company. Everything happened as they said it would and am absolutely delighted with the purchased shed.”
“Further to my other review, I can now say I have received excellent customer service and apologise for any unfair criticism. Having e-mailed customer care I received a telephone call explaining the situation and to expect delivery in a couple of days. Lovely lady took time to explain everything which was greatly appreciated as at this difficult time I think we are all more anxious. When my order arrives I hope to be able to review that and give it 5 stars as well.”
“After years of crumbling wooden sheds, we made the decision to invest in a plastic model. Hopefully this will last us quite a few years! Hubby did his usual thorough research and we finally decided to purchase Palram 6x8’ Skylight classic in grey via Elbec. We would have given 5 stars if I hadn’t had to chase up our order…… twice. Although the problem was dealt with, it was poor customer service. My review is based on the actual shed. In preparation we watched a couple of construction videos to see how hard/easy it would be to put together. All looked fairly simple, especially if there are two people and it’s not a windy day. Our advice/tips would be:- Allow a full day for this job, even though the video tells you it will only take ½ day. This didn’t include emptying old shed or laying the base. Ensure you have factored in a solid base into your costings and planning. We used basic concreate paving slabs on sand. Make sure the base is completely level before you start construction. Lay out all the components of the shed before you start. Everything is numbered and there are fairly easy to understand and follow printed instructions in the box. The plastic panels slide easily into the brackets etc as long as you follow the numbering system. The instructions don’t actually tell you which is the outside of each panel, we had to figure this out. The shiny side is the inside of the shed. An electric screwdriver is a MUST. The video states you can achieve this job using a manual driver, but it will be hard work and take you twice as long. Don’t screw the base to the concreate base until you are finally happy with the location etc. We moved the shed around on its base until we were happy. Have a spirit level handy, even though the instruction leaflet doesn’t state this, you will need it! Have a drink, sit back and admire your lovely new shed. (hopefully to be kept tidy by Hubby)”
“The Garden summer house is brilliant, we have put our Large hot tub inside and exercise equipment. It is brilliant. Quality is faultless. The build was perfect. Team perfect. We are very happy with their service and the building. One word of warning if using a wood sealer to protect the wood do not leave on windows as nothing seems to remove it except a razor blade scrapper. We have put duckpreservative on the outside looks very good. Made some shelves with the excess wood that was left. Put thick vinyl down on the floor so that no concerns over any water splashed out. Dehumidifier and airconditioun to keep moisture down. Brilliant”
“I purchased a 6 x 8 Palram SkyLight Shed from Elbec Garden Buildings, and it was delivered really quickly and in perfect condition. Assembly of the shed is really easy, but as suggested, needs two people to keep it steady during assembly. Once completed it is really sound and secure. I’m really pleased with it and recommend it to anyone who is thinking of buying one.”
“At first it looked a flimsy (its plastic) and complicated to put together but it went together easily enough and sturdy once fixed in place. Arrived quicker than expected”
“The delivery time of the plastic shed was acceptable considering the issues caused by Corona virus. Husband managed to erect the shed on his own with just a bit of help from myself holding panels together while he screwed. The shed is a bit flimsy but adequate for our needs and looks good from the outside. I would have scored an extra star but there are some screws missing and we are concerned that should we get windy weather the shed could blow down and possibly blow away. I have emailed elbec several times and phoned them but no sign of the screws. I was told they were despatched 6 days ago. I appreciate corona virus is causing issues but I am only waiting for 10 screws that could be sent in normal post”
“We bought a plastic shed as the price was good and we were fed up with the maintenance costs of our wooden one. The delivery was quick and efficient the shed went to well leaving a great sturdy shed and add long as you follow the instructions or all goes to plan the sealing of the roof as apex is essential. Also securing shed to the ground helps give the shed a more solid feel. Be aware no screws in box to attach shed to ground. Thank you for a great looking shed that went up quickly and needs no maintenance we have had many comments already and passed your details on.. David”
