“The delivery was on time professionally packed, all pieces where there. Instructions were easy to follow and all went together well with no gaps or problems. Very happy with this considering their was no contact with anyone just internet.”
“Thank you again. This was a further purchase as we were so pleased with our first experience. Excellent service. East to order. Fast delivery. Good notification of delivery, Very competitive price. well pleased.”
“Kept well informed along the way re delivery. On the day, delivery was made by Paul the driver on time and he was very helpful. The instructions re construction look comprehensive and easy to follow and although not up yet the parts of our new summerhouse/shed look very good quality.”
“The product itself was quite good value but things like the screws supplied to put it together were to be honest....rubbish. I was supplied with the exact amount to do the job, of these 6 were already bent about 5/8 of an inch from the top. Although not overly expensive it was a pain having to go to a DIY store 7 miles away to buy more. As well as this it proved really difficult to screw the the lattice sides to the main uprights using a power screwdriver as it was impossible to put them in straight as the lattice struts got in the way. It would be far better if the lattice sides came already screwed together. Product quite good......assembling could be much easier. Quite a few of the lattice struts had knots that had fallen out which will leave it much to easier to break if it accidently had any amount of pressure put on it.”
“The delivery was fantastic so carefully taken off vehicle and put in place where required. After checking all parts were there the only thing I have a problem with is identifying the correct screws for right position on the project.”
“Ordered protek 2.5l Royal exterior paint and arrived in 48 hours within the time specified. Kept informed throughout by email. Thank you, repeat customer and will order again.”
“Second time of purchasing from Elbec. Both times it was easy to buy on line and products were delivered efficiently without issues. Prices were cheaper than most other companies at time of purchase. Would recommend and will certainly use again.”
“Once erected this Victorian Grow house is an excellent addition to the garden. A knowledge of geometry is useful during construction to stop the building going out of square. To that effect the fact that the windows are pre-installed prevents the use of clamps which would have been useful. There are an abundance of screws and fixings so you do not run short. All in all very good value for the price,”
“An absolutely brilliant service right from ordering to delivery. It was so nice to be able to chose the day of delivery and Stephanie and Scott were so lovely and helpful too. I would highly recommend Elbec garden buildings.”
“The 3 180cm planters were delivered on time and by a very helpful driver. The planters themselves seem of a good condition and should be simple enough to put together. The parts are not pre-drilled so some work is required and with 36 holes to drill in each one an electric drill is essential. I think these planters will make a great addition to the garden and certainly save my aching back.”
“Absolutely fantastic service,from order to delivery emailed dispatched kept me up to date by the hour and deliverd by a helpful polite man .Well done to all from prder to delivery in just 3 days .10.stars”
“I ordered Larkspur (Shire) summerhouse from Elbec. The quality of the product is very good, there was some minor damage which Elbec/Shire offered to replace however my joiner made good. I was VERY impressed by the service and attitude of all the employees involved with the supply. The delivery driver Adam was excellent, the product was delivered a bit later than planned however the tracking system was excellent and I knew exactly where and when it would be delivered. The customer care (Sharon) was excellent and followed up with me several times. I also received a couple of planters free gratis due to the slight damage. All round excellent service and I would recommend these companies to anyone looking for this type of product.”
“Quite disappointed really. The fence panels i purchased at £40 each so not ridiculously cheap we’re not of the best standard. I don’t expect them to last for any length of time at all Quite flimsy wothout much structure and with lots of mould and spores growing out of them. The top battens were also warped andnot tacked properly The gravel boards they sent were warped so unusable. Overall a disappointing experience showing the value of seeing the items in the flesh as opposed to purchasing on line”
