Good Morning,
Thank you for sharing your wonderful comments with us.
We are delighted to hear that your order was delivered on time and that it met your expectations. Your satisfaction is our top priority, and our Customer Care Team remains at hand to offer any assistance or answer any inquiry you may have.
Kind Regards,
elbec Garden Buildings.
Good Morning,
Thank you for taking the time to leave your positive feedback.
We are glad to hear that you found the shed to be a good all-around option and that the assembly process was quick and straightforward for you. If you have any inquiries or need any assistance, please don’t hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
“the green house was surprisingly easy to assemble and once complete is quite sturdy haveing survived the recent wind we had. so i am please with my purchase.”
Good Morning,
Thank you for sharing your fantastic review with us.
We are thrilled to hear that you found the greenhouse straightforward to assemble and that it has withstood the recent windy weather. It’s great to know that you’re pleased with your purchase. If you have any questions or need assistance, please don't hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Afternoon,
Thank you for taking the time to leave your comments with us.
We are sorry for the disappointment caused by your order and the frustration caused by the item received. Our Customer Care Team remains at hand to offer any assistance or answer any inquiries you may have.
Kind Regards,
elbec Garden Buildings.
“absolute trash flimsy plastic nothing fits
I have my own fabrication business so can turn my hand to anything
I also employ some very clever people
It tokk three of us 3 hours to assemble this plastic greenhouse
bits were missing so I made a few myself
Me and my son eventually lifted it to put my van to take home and it fell apart
It is now in my skip
Total absolute rubbish”
Good Afternoon,
Thank you for taking the time to share your experience with us.
We are sorry for the disappointment caused by the missing parts, and had we been made aware, we would have been able to send the parts you require for your order and we apologise that we were not able to assist you with the missing parts.
We advise not to install or attempt the assembly of the item with any parts missing, as you would be accepting the item as delivered, and we would not request for you to undertake any additional tasks to correct the building due to the parts required.
If you require any assistance, please do not hesitate to contact our Customer Care Team who remain available.
Kind Regards,
elbec Garden Buildings.
Good Morning,
Thank you for sharing your lovely comments with us.
We are thrilled to hear that your shed arrived on time and was straightforward to assemble. We really appreciate the recommendation of ordering from us again, and should you have any questions or need any assistance, please don't hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Morning,
Thank you for taking the time to share your wonderful review.
We are delighted to hear that you are pleased with your greenhouse and that our customer service team was able to assist you effectively. It’s always great to know that everything has met your expectations. If you have any questions or need assistance, please feel free to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Afternoon,
Thank you for taking the time to share your comments with us.
We sincerely apologise for the delay in the arrival of your log store. We understand how disappointing it can be not to receive your order as expected. Please contact our Customer Care Team so we can provide you with an update on your order status and assist you further in resolving this issue.
Kind Regards,
elbec Garden Buildings.
“Efficient orderering and follow up details Then prompt response from the carriers as to delivery time etc which then progressed to the final time to the loction. Bit hazy though if I could not easily find where to possibly alter the delivery time/date so that needs addressing maybe Delivery was good and carrier very helpful. All the pieces there and the shed did give a trouble free ie dimensional fit without problems and the quality was or is what I was expecting from the materials. All in all am very satisfied but just as an observation the prices of most said sheds has gone up appreciably which material costs etc have risen but from my last shed only 2 years ago the price has risen disproportionately a bit high. Still its the last I may nedd so hey Ho. Overall am happy with ELBEC and the current discount etc and with their service.”
Good Morning,
Thank you for your thorough and insightful review.
We are glad to hear that our carrier kept you updated on the delivery time. Your feedback on the delivery flexibility is greatly appreciated and shall be taken on board. We are also pleased to know that the shed met your expectations. If you have any inquiries or need assistance, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Morning,
Thank you for taking the time to leave your fantastic review.
We are thrilled to hear that you are pleased with the finished Greenhouse. We aim to provide products that meet your gardening needs, and it is delightful to know that this has met your expectations. If you have any questions or need support as you enjoy your greenhouse, please feel free to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Morning,
Thank you for sharing your wonderful review with us.
We are pleased to hear that you received excellent service and that our driver was helpful. Ensuring a positive experience for our customers is our aim, and your feedback confirms that this has been met with your order. If you require any assistance or have any inquiries, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Afternoon,
Thank you for taking the time to leave your feedback with us.
We sincerely apologise for the delay in receiving your order. We understand the frustration caused, and we appreciate your patience. Ensuring our customers receive their orders is a priority for us, and it’s disappointing to hear that we have not met your expectations in this instance.
Please contact our Customer Care Team so we can assist you further and provide updates on your order status and the delivery of your order.
Kind Regards,
elbec Garden Buildings.
Posted 1 month ago
Good Morning,
Thank you for taking the time to leave your feedback with us.
We sincerely apologise for the delay in receiving your order. We understand the frustration caused, and we appreciate your patience. Ensuring our customers receive their orders is a priority for us, and it’s disappointing to hear that we have not met your expectations in this instance.
Please contact our Customer Care Team so we can assist you further and provide updates on your order status and the delivery of your order.
Kind Regards,
elbec Garden Buildings.
Good Morning,
Thank you for sharing your lovely comments with us.
We are delighted to hear that you are satisfied with your pergola and that it complements your garden beautifully. Our team takes great pride in creating solid structures that enhance outdoor spaces. If you have any questions or need assistance, don’t hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
“Excellent communication and great delivery team. Everything you would like to expect is done with a professional approach. I have purchased previously and would recommend”
Good Afternoon,
Thank you for sharing your fantastic review with us.
We are pleased to hear that you had a positive experience with our communication and delivery team. We aim to not only provide excellent service but also to go above, and it's wonderful to know we met your expectations. We truly appreciate your recommendation and our Customer Care Team remains at hand if you need any assistance or have any enquiries.
Kind Regards,
elbec Garden Buildings.
Posted 1 month ago
Good Morning,
Thank you for sharing your fantastic review with us.
We are pleased to hear that you had a positive experience with our communication and delivery team. We aim to not only provide excellent service but also to go above, and it's wonderful to know we met your expectations. We truly appreciate your recommendation and our Customer Care Team remains at hand if you need any assistance or have any enquiries.
Kind Regards,
elbec Garden Buildings.
Good Morning,
Thank you for taking the time to leave your feedback.
We are pleased to hear that you are satisfied with the look of your shed. It’s always great to know our customers are delighted with the finish of their chosen item. If you have any questions or need assistance, feel free to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
“The shed I purchased was very reasonable priced and it was very easy to follow the instructions to erect it. It looks very nice at the end of my garden.”
Good Morning,
Thank you for taking the time to leave your review with us.
We are pleased to hear that you found the assembly of your chosen item to be straightforward and that the instructions were easy to follow. If you have any questions or need assistance, please feel free to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Afternoon,
Thank you for taking the time to share your wonderful review.
We are glad to hear that you were able to speak with our Customer Care Team, who were able to answer your inquiries before placing your order. We believe that clear communication is key to a great shopping experience, and we are here to help every step of the way. If you have any further inquiries or need assistance, please don't hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Afternoon,
Thank you for taking the time to share your fantastic review.
We are thrilled to hear that you're pleased with your shed and that our delivery driver made a positive impression. We truly appreciate your recommendation and are committed to providing the best service and quality products to our customers. If you ever have any questions or need assistance, please don’t hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Afternoon,
Thank you for taking the time to leave your excellent review.
We’re thrilled to hear that you found our site to be easy to use and straightforward. We're committed to making the shopping experience as smooth as possible for our customers. If you have any questions or need assistance, please don't hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Afternoon,
Thank you for sharing your excellent review with us.
We are delighted to hear that you found the product well-made and straightforward to assemble. It’s great to know that we have provided you with a quality garden building that met your expectations. If you have any questions or need assistance, please feel free to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
