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elbec garden buildings Reviews

4.4 Rating 1,857 Reviews
83 %
of reviewers recommend elbec garden buildings

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Some parts are wrong sizes as per installers. As well as some boards having split sections which have now been glued and cramped, this was as reported by the team due to the nail gun settings.
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Posted 9 months ago
Delivered on time. Very helpful people carrying the product. Arbour good quality wood Easy to follow instructions. Looks wonderful Very pleased, I would buy from this company again with no hesitation.
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Posted 9 months ago
The delivery was several weeks late, I was advise the arch had been sent to the delivery partner depot, but apparently it never arrived at the depot. I had to call several times to get an update on delivery, people said they would call back with information but failed to do so. The item is delivered in kit form but the components are only part finished, eg rough sawn edges and all machined edges had to be hand finished. Nothing is pre drilled so it was fortunate I have advanced DIY skills, others may find it difficult to assemble.
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Posted 9 months ago
Received my garden arch within the quoted timeframe. Quality was pretty good though there was a small split in one of the frames which I was able to deal with. It’s a nice addition to our garden.
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Posted 9 months ago
Easy to order, kept up to date with delivery. Very happy, thank you 🤓
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Posted 10 months ago
Great product, good value, quick hassle free service.
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Posted 10 months ago
Very nice, easy to build, however seat was quite badly warped.
elbec garden buildings 3 star review on 25th June 2024
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Posted 10 months ago
The service from elbec has been great. But the shed itself, terrible. I put my foot on the base without any weight and it went through the base. Upon closer inspection, the base has a hole in it as if someone put a finger through it. I have has to reinforce the base with some pieces of mdf so the distribution of weight is greater. Not happy.
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Posted 10 months ago
Ordered on 19th May and only received my order on Saturday 22nd June with the hinge pack missing! Comment from the driver was oh it’s not been loaded it will come next week! Poor service!
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Posted 10 months ago
Great value shed. Delivered as promised, and all parts present and undamaged. Took a little longer to erect than I expected, but it looks very good now up. A great product for the price.
elbec garden buildings 5 star review on 23rd June 2024
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Posted 10 months ago
The staff I spoke to were great but because the fixing kit was wrongly put together by the manufacturer it was a long process to resolve. Solved in the end by putting me in contact with the manufacturer.
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Posted 10 months ago
Ordering was easy, prices are keen, communication was very good All in all, very pleased with my purchase of two Forest Agen planters.
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Posted 10 months ago
Poor customer service
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Posted 10 months ago
Good and on time delivery and product went together well with good instructions and materials. Thank you Rob
elbec garden buildings 5 star review on 23rd June 2024
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Posted 10 months ago
Very good and quick delivery...thank you.
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Posted 10 months ago
We found the summerhouse on line. I put it together myself. I'd never done anything like that before and was delighted when it all fitted together OK!
elbec garden buildings 5 star review on 22nd June 2024
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Posted 10 months ago
Very pleased with my Arbour seat. My husband and I are celebrating our 61st Wedding Anniversary, Our gift to each other.
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Posted 10 months ago
We ordered a vegetable trig. There was no liner included in t(e price,or the option to buy one separately. This is odd and annoying as it it very difficult to try and obtain a liner separately. Liners should be included at an additional cost
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Posted 10 months ago
I bought this garden house because it looked like this in the picture, and in real life it looked like this.
elbec garden buildings 1 star review on 21st June 2024
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Posted 10 months ago
Half the parts missing ,told they'd send out but nothing has come now asked for refund
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Posted 10 months ago
elbec garden buildings is rated 4.4 based on 1,857 reviews