“Delivery Arrived on time. Two man team very helpful and placed all items in my chosen location. I did not have to anything. The roof panels which may have suffered damage from rainfall were placed in my garage. GREAT SERVICE. Thankyou.”
“Good quality and great value. Ordering easy. The delivery was exactly when expected. The driver was very helpful and pleasant. The whole experience from order to the summerhouse being put together by my gardener was flawless.”
“Good quality sunhouse,nice finish however my only concern is the bi-folding doors are hinged in such a way that when closed they sit at angle across the floor frame,which could allow water in.I'm sure there is a way of hanging the doors so that they run flush with frame when shut.having said this,I am generally well pleased with the sunhouse. Regards a t moloney”
“I received the correct item I had ordered very quickly. I was kept informed regarding delivery. There were no additional costs for delivery and the product arrived in suitable packaging.”
“Excellent service. Ordering was easy. Delivered promptly, the delivery driver Del was very helpful. My husband erected the shed following the instructions. It’s good quality and looks great and very sturdy. I am very pleased all round. I totally recommend this company.”
“Initially I was happy with the purchase of a shed from you. What I am not happy about is the lack of communication about when the large product package would be delivered! During a phone conversation with Elbec, I was told that I would be contacted and informed when the product would be delivered and that contact would probably be by Friday 18th March and delivery would follow after communication with me. Well today I received a phone call from my daughter's mother at the delivery address telling me that the order had already been dropped off today 17th March, and left against the front bay window of the property. There was no communication with me at all and as no-one was at the property, because of work commitment, it was left exposed to public view and the weather without protection. If I had been informed predelivery, as promised, I would have been there to receive it and put it where it was meant to go, out of site and protected!! As it was so late when I was able to move it, I was unable to check the contents, but will do so tomorrow. If there is any problem at all with the contents, I will be in contact with you at my earliest convenience. I will also give a true review of the product when it has been assembled and installed. I very much hope all will be as good as I expect so that my review can be as positive as possible and there will be no need to get back to you for anything other than a good report and satisfactory review. Yours respectfully, William Robinson.”
“My new greenhouse arrived on time and was quite easy to erect, the instruction booklet was easy to follow and all the parts were marked. I would use again and would be happy to recommend Elbec to other people.”
“Excellent service throughout. Great communication from the customer service team. Delivery driver was really helpful and the install team equally as good. No problem recommending Elbec to anyone based on my experience.”
“Very Good Service Was easy to find what I wanted on the website, and painless transaction to complete. Panels are good value. Excellent service provided and delivery was smooth. Pleasant delivery driver too.”
“Excellent service. Delivery was within the time slot given. The delivery man was super helpful and detailed all the parts before he left. I would highly recommend.”
“Very fast and efficient service, after saying delivery was 14/21 Days, it arrived 4 days later. Wonderfully quick. Only downside they didn't let me know it was arriving”
“Great communication, although notification email came as the delivery arrived at 7am, but great to get it early. Not assembled yet, so can't comment on quality, but looks like all parts are there”
