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elbec garden buildings Reviews

4.4 Rating 1,605 Reviews
84 %
of reviewers recommend elbec garden buildings

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Anonymous
Anonymous  // 01/01/2019
Great product and works perfectly in our garden. Also the customer service was exceptional. Quick, responsive and listen to us.
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Posted 1 year ago
Dear David, We love hearing that our product works perfectly in your garden and that you were satisfied with our customer service. We are very appreciative of your kind words! Best wishes, elbec garden buildings
Posted 11 months ago
Very straight forward purchase delivered on time good product
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Posted 1 year ago
Dear John, We're thrilled to hear that your purchase was straightforward, and delivered on time and that you are satisfied with the product. If there's anything else we can assist you with or if you have additional feedback, please feel free to reach out. Thank you for choosing our service, and we hope the product serves you well! Best wishes, elbec garden buildings
Posted 9 months ago
Delivery on time and friendly driver who offloaded shed and put it were I wanted it
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Posted 1 year ago
Dear Barry, We're pleased to hear that your delivery was on time and that you had a positive experience with our friendly driver. It's great that the shed was offloaded and placed exactly where you wanted it. If there's anything more we can assist you with or if you have further comments, please feel free to reach out. Thank you for choosing our service, and we appreciate your feedback! Best wishes, elbec garden buildings
Posted 8 months ago
The arbour and arch were first class quality and well worth the extra wait - this was the only reason I didn’t give five stars! They’re both now assembled, painted and in position - perhaps the assembly instructions could have been more precise, but that might be nitpicking!
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Posted 1 year ago
Dear Arthur, We're delighted to hear that you find the arbour and arch to be first-class quality and well worth the wait! We appreciate your feedback regarding the assembly instructions and will consider this for future improvements. Thank you for choosing our products, and we hope your arbour and arch bring joy to your outdoor space! Best wishes, elbec garden buildings
Posted 9 months ago
Delivery was earlier than expected and metal shed is exactly what we needed.
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Posted 1 year ago
Dear Sarah, We're delighted to hear that the delivery was earlier than expected and that the metal shed is exactly what you needed. Customer satisfaction is our goal, and we're glad we could meet your expectations. If you have any more comments or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing our service, and we hope the metal shed serves you well! Best wishes, elbec garden buildings
Posted 9 months ago
When constructing the Arbour we found that the seat and backrest were twisted. We could not get them to lie flat. We had to discard them and construct our own seat and back rest. The angle of the back rest as supplied when fitted meant that the seat was too narrow to comfortably sit on. 1 small angle bracket was supplied to hold the roof panels together. Before making this review I phoned company to raise issues was promised call back but never happened.
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Posted 1 year ago
We got what we ordered, delivered on time via a friendly and helpful service. The product is good quality. Very happy with our end to end engagement.
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Posted 1 year ago
Dear Mr Giffard, We're thrilled to hear about your positive experience with our service! From ordering to delivery, we're pleased that everything went smoothly, and that you found our service friendly and helpful. It's great to know that the product meets your expectations in terms of quality. Thank you for choosing us, and we're delighted to have provided a positive end-to-end engagement for you!" Best wishes, elbec garden buildings
Posted 9 months ago
Disappointed with Shires customer care line who promised a call back, still waiting over two weeks for it. Summerhouse good with the exception of the floor which is flimsy. Some window beads not cut to the correct size had to recut them myself.
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Posted 1 year ago
Very impressive - did a lot of research before ordering and not only was elbec the most reasonable price wise the service and product was brilliant... HIGHLY recommended. Delivery super quick and efficient too.
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Posted 1 year ago
Dear Simon, We truly appreciate your positive feedback! It's fantastic to hear that our pricing, service, and product exceeded your expectations. We're thrilled to have earned your recommendation! Thank you for choosing elbec, and we're delighted to have provided you with a positive experience! Best wishes, elbec garden buildings
Posted 9 months ago
Delivery arrived on the promised day, the tracking was good and the driver was extremely helpful. Instructions were excellent and construction was easier than expected. We are both retired and if we can manage it........
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Posted 1 year ago
Dear Steve, We're thrilled to hear that your delivery arrived on the promised day and that the tracking and driver's assistance were appreciated. It's wonderful to know that the instructions were excellent and that the construction turned out to be easier than expected. We understand that every bit of help makes a difference, and we're glad to have been part of a smooth process for you. Thank you for choosing our service, and we hope you enjoy your construction project! Best wishes, elbec garden buildings
Posted 9 months ago
Shed as described and all parts present. Delivered on time. Instructions a bit tricky but overall happy with purchase
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Posted 1 year ago
Dear Ms A, We're pleased to hear that your shed arrived as described, with all parts present, and was delivered on time. While we're glad to know you are happy with your purchase, we appreciate your feedback on the instructions. Thank you for choosing our product, and we hope your shed serves you well! Best wishes, elbec garden buildings
Posted 9 months ago
fast on fuss delivery. excellent product fits superbly into my elite green house
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Posted 1 year ago
Dear Barry, We're thrilled to hear that your delivery was fast and hassle-free and that the product fits superbly into your Elite greenhouse. Your satisfaction is our priority, and we appreciate your positive feedback. Thank you for choosing our product, and we're delighted to have provided you with an excellent experience! Best wishes, elbec garden buildings
Posted 9 months ago
Easy to order, great price and fast delivery. Arch is exactly as described, thankyou
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Posted 1 year ago
Dear Casey, We're thrilled to hear about your positive experience! It's great that the ordering process was easy, and you found the price reasonable. We're pleased that the arch is exactly as described and that the delivery was fast. If there's anything more we can assist you with or if you have further comments, please feel free to reach out. Thank you for choosing our product, and we appreciate your feedback! Best wishes, elbec garden buildings
Posted 8 months ago
Good quality and a very quick delivery in fact the delivery guy was very considerate. The staff on the phone could not be more helpful. Quite happy to recommend them.
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Posted 1 year ago
Dear J Cullen, We're delighted to hear about your positive experience! It's great that you found the product to be of good quality, and we appreciate your kind words about the quick and considerate delivery. We're also pleased that our phone staff were helpful. Thank you for recommending us, and if there's anything more we can assist you with, please feel free to reach out. We appreciate your business and value your feedback! Best wishes, elbec garden buildings
Posted 8 months ago
Great shed, I recommend buying the additional metal base for strength, although no instructions supplied with the base, So need a knowledge of basic assembly to build. The shed itself comes with basic instructions, so allot a trial and error. Great addition to the garden.
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Posted 1 year ago
Dear Gavin, Thank you for sharing your experience with us! We're glad to hear that you find the shed great and that the additional metal base adds strength. We appreciate your recommendation and the feedback about the base assembly instructions. We hope the shed is a fantastic addition to your garden, and we appreciate your business! Best wishes, elbec garden buildings
Posted 8 months ago
Very good service delivered on time and the delivery man was friendly and helpful fitted and in use thank you
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Posted 1 year ago
Dear Clive, We're thrilled to hear about your positive experience! It's great that you received very good service, and the delivery was on time. We appreciate your kind words about the friendly and helpful delivery man. If there's anything more we can assist you with or if you have further comments, please feel free to reach out. Thank you for choosing our service, and we hope the product serves you well! Best wishes, elbec garden buildings
Posted 8 months ago
Great product. So pleased. Looks really good. Delivery was on time. Would highly recommend
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Posted 1 year ago
Dear Susan, We're delighted to hear that you're pleased with the product and that it looks really good! It's great that the delivery was on time, too. Thank you for recommending our product. We appreciate your business and your positive feedback! Best wishes, elbec garden buildings
Posted 8 months ago
Great service and speedy delivery. Beautiful item, Great value for money.
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Posted 1 year ago
Dear Ms Jill, We're thrilled to hear about your positive experience! It's great that you received great service and speedy delivery. We're also pleased that you find the item beautiful and great value for money. We appreciate your business and your kind words! Best wishes, elbec garden buildings
Posted 8 months ago
Really pleased with the service and delivery, also pleased with price I paid
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Posted 1 year ago
Dear McDermott, We're delighted to hear that you're pleased with our service, delivery, and the price you paid! If there's anything more we can assist you with or if you have further comments, please feel free to reach out. Your satisfaction is important to us, and we appreciate your positive feedback. Thank you for choosing our services! Best wishes, elbec garden buildings
Posted 8 months ago
I love our summer house. I chose to have house already painted and im so glad that u did, although i thought it would be a clear top cot, when it came it was bright ginger. I had no problems with delivery it was here within 5 days of ordering. When we saw it i nearly had heart failure, it came with about a hundred pieces .. i couldn't believe it and to be honest, i thought what have i done. But actually it wasnt that bad at all, it took 2 men a day and a half to put it together, the worse part was putting the window panes in and the frames , it took hours. So just be warned the windows you have to put in yourself. There was a couple of items missing, but after a phonecall it was sorted fast. Overall i am very happy with puchase and i would use the company again.
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Posted 1 year ago
Dear Kathryn, We're thrilled to hear that you love your summer house, and we appreciate your honest feedback about the painting and assembly process. We're glad that despite the initial surprise and some challenges, the assembly went well, and you're satisfied with the result. Thank you for bringing up the window installation details and the missing items - your insights are valuable for us to continue improving. If you ever have more projects or need assistance in the future, please don't hesitate to reach out. We're here to help, and we appreciate your business! Best wishes, elbec garden buildings
Posted 9 months ago
elbec garden buildings is rated 4.4 based on 1,605 reviews