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elbec garden buildings Reviews

4.4 Rating 1,774 Reviews
83 %
of reviewers recommend elbec garden buildings

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elbec garden buildings 5 star review on 1st April 2025
Mr Andrew Mclaren
elbec garden buildings 5 star review on 30th March 2025
Sarah Kelly
elbec garden buildings 4 star review on 28th March 2025
Bethan Lewis
elbec garden buildings 5 star review on 27th March 2025
Mrs Maggie Shuter
elbec garden buildings 4 star review on 24th March 2025
Mr Mark Bolton
elbec garden buildings 5 star review on 20th March 2025
Elaine Willis
elbec garden buildings 5 star review on 5th March 2025
Mr Steven Barrat
107
Anonymous
Anonymous  // 01/01/2019
Excellent service - product easy to assemble
Helpful Report
Posted 2 months ago
Good Morning, Thank you for taking the time to share your wonderful review. We are delighted to hear that you had a fantastic experience with our service and found the product straightforward in assembling the item. Our goal is to provide excellent service for our customers, and it's great to know we’ve succeeded in your case. If you have any questions or need any assistance, please don’t hesitate to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 2 months ago
Excellent great value just what I wanted easy to build lovely looking arch thank you
Helpful Report
Posted 2 months ago
Good Morning, Thank you for taking the time to share your wonderful review. We are pleased to hear that you found our arch both easy to build and aesthetically satisfying. We aim to provide you with an item you are delighted with, and it’s fantastic to know we met your expectations. If you have any questions or need assistance in the future, please feel free to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 2 months ago
It was very refreshing to deal with Elbec because they got every detail right, from delivery to superb customer services helping me with the construction. Recently I have had dealings with other types of multi-national companies and they get everything wrong and just don't care. So a huge thank you to elbec for not gving me any stress!
Helpful Report
Posted 2 months ago
Good Morning, Thank you for taking the time to share your wonderful review with us. We are delighted to hear that your experience with us was stress-free and that our attention to detail in both delivery and customer service. We pride ourselves on providing exceptional support for our customers, and it's rewarding to know that we surpassed your expectations. If you require any assistance or information, please do not hesitate to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 2 months ago
I ordered a lean to gazebo but when it was delivered realised I’d been an idiot when measuring and it wouldn’t fit in my garden. Contacted Elbec, expecting to quite rightly be told it was my error and I could not have a refund but they were fantastic and along with the manufacturer, Palram, they arranged for a free courier collection and a full refund. Will be looking at their products again once I’ve got a responsible adult to do the measuring!
Helpful Report
Posted 2 months ago
Good Afternoon, Thank you for sharing your fantastic experience with us. We are pleased to hear that you were satisfied with our customer service and that we could assist you in finding a solution that worked for you. We aim to ensure, not only excellent service but also a positive experience for our customers, and we are glad to hear that we have provided this for you. If you require any assistance or information, please do not hesitate to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 2 months ago
Very easy to order online. I had a phone call the same day to say they had received the order and give me an expected delivery day. It was delivered when they said it would be. Excellent product and excellent service all round. I would definitely recommend Elbec garden buildings.
Helpful Report
Posted 2 months ago
Good Afternoon, Thank you for sharing your fantastic review with us. We are delighted to hear that you found the ordering process easy and that our communication regarding your delivery was satisfactory. We aim to provide excellent service, and knowing that we met your expectations means a lot to us. We truly appreciate your recommendation. If you have any questions or need assistance, please do not hesitate to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 2 months ago
Very helpful delivery driver and my shed was very easy to assemble.
Helpful Report
Posted 2 months ago
Good Afternoon, Thank you for taking the time to share your comments with us. We are thrilled to hear that the delivery met your expectations and that you found the assembly process to be straightforward. We strive to ensure our customers have a smooth experience, and it’s great to know we succeeded in your case. Should you have any queries or need any assistance, please feel free to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 2 months ago
Excellent product and delivered to my house and left where I requested. Thank you great service, especially the delivery driver, first class.
Helpful Report
Posted 2 months ago
Good Afternoon, Thank you for taking the time to share your wonderful review. We are delighted to hear that you are pleased with the product and you are satisfied with the delivery. Our team works hard to ensure a seamless experience for our customers, and it's great to know we hit the mark. If you require any assistance or have any enquiries, please do not hesitate to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 2 months ago
Really great product very friendly delivery service great overall 👍
Helpful Report
Posted 2 months ago
Good Afternoon, Thank you for taking the time to share your experience with us. We are thrilled to hear that you are satisfied with your product and that our delivery service met your expectations. It’s always great to know that our efforts to provide excellent service have been met. If you have any questions or need assistance, please feel free to contact our Customer Care Team anytime. Kind Regards, elbec Garden Buildings.
Posted 2 months ago
Delivered bang on time, excellent quality, very easy to assemble ( but you do need a flat level surface to make it really easy ) You have the floor, roof, side panels already assembled, just fix them together & affix the doors. All fixings are supplied, along with some felt & tacks for the roof. Very impressed with the structure & ease of assembly.
elbec garden buildings 5 star review on 17th January 2025 elbec garden buildings 5 star review on 17th January 2025 elbec garden buildings 5 star review on 17th January 2025 elbec garden buildings 5 star review on 17th January 2025
Helpful Report
Posted 2 months ago
Good Afternoon, Thank you for sharing your wonderful feedback with us. We are delighted to hear that your delivery was satisfactory and the item met your expectations. It’s fantastic that the assembly process was straightforward for you, as we strive to make it as easy as possible for our customers. If you need any assistance or have any questions, please don't hesitate to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 2 months ago
Fantastic service and delivery and top product.
Helpful Report
Posted 2 months ago
Good Afternoon, Thank you for taking the time to leave your fantastic review. We are pleased you received excellent service and were satisfied with the delivery. It's wonderful to know that our product met your expectations. Your feedback means a lot to us, and if you need any assistance or have any questions, please feel free to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 2 months ago
Great service and communication
Helpful Report
Posted 2 months ago
Good Afternoon, Thank you so much for your fantastic review. We’re delighted to hear that you had a great experience with our service and communication. It's always our goal to provide excellent service for our customers and we are glad that you were informed and supported throughout their journey with us. Your kind words truly mean a lot, and if you require any further information or any assistance, please do not hesitate to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 2 months ago
Love our log storage very good . Great size great quality . Good delivery information
Helpful Report
Posted 2 months ago
Good Afternoon, Thank you for sharing your wonderful review with us. We’re thrilled to hear that you are satisfied with your log store and find it to be the perfect size for your garden. It’s great to know that our delivery information was helpful to you. Your satisfaction is our top priority, and we truly appreciate your kind words. If you have any questions or need assistance, please don’t hesitate to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 2 months ago
Straightforward ordering process. Kept up to date with delivery information. Delivery driver very helpful and pleasant.
Helpful Report
Posted 2 months ago
Good Afternoon, Thank you for sharing your wonderful review with us. We’re thrilled to hear that you found our ordering process straightforward and that you were kept informed about your delivery. It's great to know that our delivery driver made a positive impression. Your satisfaction means a lot to us, and we appreciate your kind words. If you need any assistance or information, please feel free to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 2 months ago
Good service. Great price but not standard size. Product good quality and shed looks amazing. Fixtures and fittings provid some security measure which wouldn't be available on certain sheds.
Helpful Report
Posted 2 months ago
Good Afternoon, We thank you for taking the time to leave your fantastic review. We are delighted that the service you have received has met your expectations, as we aim to provide excellent service. Your satisfaction is our priority and we are pleased that your review confirms that it has been met. If you require any assistance or any information, please do not hesitate to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 2 months ago
Excellent service, patio awning was delivered in just over a week by a two man team. Quality product and great service.
Helpful Report
Posted 2 months ago
Good Afternoon, Thank you for taking the time to share your fantastic review. We’re delighted to hear that you had an excellent experience with our service and that your patio awning arrived promptly. Your feedback on the quality of the product and service is greatly appreciated. If you require any assistance or have any inquiries, please do not hesitate to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 2 months ago
Great communication and delivery service and the product was exactly as expected
Helpful Report
Posted 2 months ago
Good Afternoon, Thank you for taking the time to share your wonderful review. We are thrilled to know that you had a great experience with our communication and delivery service. It’s fantastic to hear that the product met your expectations. Your satisfaction is our priority, and we truly appreciate your kind words. If there's anything further we can assist you with, please don’t hesitate to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 2 months ago
An excellent log store. Big enough to take a bag load of logs plus more. Took a bit of putting together, but was worth it. Very sturdily built and excellent value for money.
Helpful Report
Posted 2 months ago
Good Afternoon, Thank you for taking the time to share your excellent review. We are pleased to hear that you're satisfied with your log store and that it meets your requirements. It’s great to know that the assembly was worthwhile and that you find it to be sturdy. Your satisfaction is our priority, and we truly appreciate your feedback. If you have any questions or need assistance, please don’t hesitate to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 2 months ago
Order delivered to as requested and kept informed. Can’t comment on item purchased as it was a gift.
Helpful Report
Posted 2 months ago
Good Afternoon, Thank you for taking the time to share your kind review. We're glad to hear that your order was delivered as requested and that you were kept informed throughout the process. If there’s anything we can assist you with or if you have any inquiries, please don’t hesitate to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 2 months ago
Excellent product good value for money and exemplary delivery service.
Helpful Report
Posted 2 months ago
Good Afternoon, Thank you for taking the time to share your fantastic review. We are pleased to hear that you're delighted with the product and the delivery service. Providing excellent service and ensuring a smooth delivery experience is very important to us, and your feedback truly reflects our efforts. If you have any questions or need assistance, please don’t hesitate to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 2 months ago
Bought two log stores. Am very happy, they arrived very quickly, were easy to put together with clear instructions and look good in situ.
Helpful Report
Posted 2 months ago
Good Afternoon, Thank you for sharing your wonderful review with us. We are delighted to hear that you are satisfied with your log stores and that the assembly process was straightforward with clear instructions. It's also fantastic to know they look great in your space. Your satisfaction is our top priority, and we truly appreciate your feedback. If you need any assistance, please feel free to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 2 months ago
elbec garden buildings is rated 4.4 based on 1,774 reviews