“We ordered a Garden summer house from Elbec and it was delivered on time & checked by the delivery driver. It was made well and constructed by my husband and we are very pleased. We would definitely rec this company..”
Dear Linda,
We're delighted to hear that your garden summer house was delivered on time and checked by the delivery driver.
It's wonderful that it was well-made and that your husband successfully constructed it.
We appreciate your recommendation and your positive feedback.
Thank you for choosing elbec, and we value your business!
Best wishes,
elbec garden buildings
Dear Richard,
We're thrilled to hear about your excellent experience!
It's great that our service, prompt delivery, and the quality of the product met your expectations.
If there's anything more we can assist you with or if you have further comments, please feel free to reach out.
Thank you for choosing our product, and we appreciate your business!
Best wishes,
elbec garden buildings
Dear Mr Peter,
We're pleased to hear that the delivery date worked for you and that the assembly was easy.
It's great to know that you found our product to be great value for money.
Thank you for choosing our product, and we appreciate your business!
Best wishes,
elbec garden buildings
“THERE WERE SOME PARTS MISSING FROM THE DELIVERY OF MY SHED, NAMELY THE WINDOW SURROUND STRIPS AND THE WINDOW CILL. THE MISSING PARTS WERE NOT APPARENT AT THE TIME OF DELIVERY AND DUE TO MY MOTHER BEING TAKEN ILL THE DAY BEFORE DELIVERY, I DID NOT GET AROUND TO UNPACKING AND ASSEMBLING THE SHED UNTIL THREE WEEKS AFTER DELIVERY, HENCE WHY I DID NOT REPORT IT AS I KNEW I HAD GONE PAST THE CUT OFF POINT. I HAD TO PURCHASE ADDITIONAL MATERIAL TO COMPLETE THE BUILD. IT IS DISSAPOINTING AS THIS IS THE SECOND PURCHASE I HAVE MADE FROM ELBEC AN THE FIRST ONE WAS PERFECT.”
“It was very easy to order the product online. I had to sign for it on delivery as the company does not allow items to be left in a safe place. However they provide an estimated time of delivery by following the driver's route. No charge for postage and packing unlike other companies.”
Dear Gina,
We're glad to hear that the online ordering process was easy for you.
Providing an estimated time of delivery and not charging for postage and packing are aspects we aim to make convenient for our customers.
If there's anything more we can assist you with or if you have further comments, please feel free to reach out.
Thank you for choosing our product, and we appreciate your business!
Best wishes,
elbec garden buildings
“All parts were delivered on time. Window fittings were a little flimsy and we chose to buy sturdier replacements. Once adjustments were made to warped parts it was moderately easy to assemble the summerhouse and once painted it looks much more expensive than it cost. Time will tell as to durability.”
Dear Kim,
We appreciate your feedback on the delivery and assembly process.
It's great that, with some adjustments and upgrades, the summerhouse turned out to look more expensive than it cost.
We understand the importance of durability, and we hope it serves you well over time.
Thank you for choosing our product, and we value your business!
Best wishes,
elbec garden buildings
Dear Michelle,
We're delighted to hear that you found our product to be good quality for money and that you experienced a quick delivery service.
It's also great to know that you had an excellent experience with our after-sales customer service.
Thank you for choosing elbec!
Best wishes,
elbec garden buildings
“All mostly fine. Found it complicated dealingg with 2 companies. Communications would be improved by staying with one platform email. Installers very helpfull.. Both companies better than competition. Good value.”
Dear Tony,
We appreciate your feedback and understand the importance of seamless communication.
It's great to hear that the installers were helpful and that overall, you found both companies to be better than the competition, providing good value.
If there's anything more we can assist you with or if you have further comments, please feel free to reach out.
Thank you for choosing our services, and we value your business!
Best wishes,
elbec garden buildings
“Excellent service from the placed order. Timeframe for building was ammended to our requested dates. Follow up call to check we were pleased with the construction.”
Dear Sheila,
We're thrilled to hear about your excellent experience with our service, from placing the order to adjusting the timeframe for building according to your request.
It's great that we could follow up and ensure your satisfaction with the construction!
Best wishes,
elbec garden buildings
Dear Phil,
Thank you so much for your 5-star rating and for taking the time to share your feedback with us!
We greatly appreciate your support and are thrilled to hear that you had a positive experience with our products.
We are also delighted that you found our garden building to be a nice product, competitively priced, and delivered on time.
The ease of assembly, especially for those with a little DIY experience, is something we strive for.
If you ever need any assistance or have further questions, please don't hesitate to reach out to our dedicated team.
Thank you once again for choosing elbec garden buildings, and we look forward to serving you again in the future!
Best wishes,
elbec garden buildings
“Shed arrived on time. Driver was very helpful, especially as it was delivered to my allotment plot. Quality of shed was very good and instructions were clear. Great shed at a great price!”
Dear Leigh,
We're thrilled to hear that the shed arrived on time and that the driver was very helpful, especially with the delivery to your allotment plot.
It's wonderful that you found the quality of the shed to be very good and the instructions clear.
Thank you for your positive feedback on our product, and we're pleased to provide you with a great shed at a great price!
Best wishes,
elbec garden buildings
Dear Robert,
We're delighted to hear that you found exceptional quality, price, and service with our products.
Thank you for the high recommendation!
If there's anything more we can assist you with or if you have further comments, please feel free to reach out.
We appreciate your positive feedback and your business!
Best wishes,
elbec garden buildings
Dear Trudy,
We're thrilled to hear that you had a great service experience, found the delivery guys lovely, and that the end product exceeded your expectations.
Your satisfaction is our priority. If there's anything more we can assist you with or if you have further comments, please feel free to reach out.
Thank you for choosing our service, and we appreciate your business!
Best wishes,
elbec garden buildings
Dear Tony,
We appreciate your understanding regarding the missing parts, and we're pleased to hear that we could quickly resolve the issue for you.
If there's anything more we can assist you with or if you have further comments, please feel free to reach out.
Thank you for choosing our product!
Best wishes,
elbec garden buildings
“Elbec were great to deal with from order to delivery. We received an email straight away from their transport company confirming our selected delivery date. The driver was very helpful and it was delivered as agreed. Brilliant service.”
Dear Joanne,
We're delighted to hear about your positive experience with elbec!
It's great that the entire process, from order to delivery, went smoothly.
We appreciate your feedback on the helpful driver and the timely delivery.
Thank you for choosing us, and we value your business!
Best wishes,
elbec garden buildings
Dear Maria,
We're grateful for your positive feedback and are pleased to have been able to assist with any issues.
Thank you for the high recommendation!
We appreciate your kind words and your business!
Best wishes,
elbec garden buildings
Dear Kath,
We're thrilled to hear that your experience was easy from ordering to quick and efficient delivery, and that you're satisfied with the quality of the product.
Thank you for choosing us!
Best wishes,
elbec garden buildings
Dear Susan,
We're delighted to hear that everything went as planned and that you experienced excellent service with us.
If there's anything more we can assist you with or if you have further comments, please feel free to reach out.
Thank you for your lovely recommendation!
Best wishes,
elbec garden buildings
“The delivery was less than satisfactory. The driver arrived at the correct time but unloaded the wrong item. He then loaded it back onto the truck, left, and returned some six hours later. Meaning I had to wait in all day. Poor start. The shed is adequate for the price. Fixing of the roof could be better.”
Dear Julie,
Thank you so much for taking the time to rate elbec garden buildings!
We truly appreciate your positive feedback and are delighted that you were satisfied with our service.
We are glad to hear that our delivery service met your expectations.
Ensuring a smooth and efficient delivery process is one of our top priorities.
It is also fantastic to know that our communication was good and that our delivery staff were polite and helpful. Your kind words will be passed on to them as recognition for their outstanding efforts.
Once again, we thank you for your support!
Best wishes,
elbec garden buildings
