“Delivery came on time and the chap backed into our drive and we offloaded the timber in good weather, into my garage. This was essential as I am sure it would have got wet over the next few weeks as it rained frequently. Whilst in the garage I was able to give all the timber 2 coats of preservative (awkward due to space issue but managed it). My cabin was 8ft x 14ft pent type and I used 25 litres of clear solvent based wood preservative (took an age to do it all). Unfortunately I hadn't decided upfront what sort of stain to use on the wood so there was a delay whilst I trialed a few different ones (not easy as most suppliers don't do sample pots). Eventually settled on a water based natural oak stain. The can recommended 3 coats of stain but I was also aware that there was some potential for swelling of the wood after soaking up of the stain and then the joints would not fit together during construction, I therefore decided to construct first and stain second even though I could not do 100% coverage after construction. This was a shame as I wanted to make a really good job of the staining/protection. Construction went well (3 days) and staining was much easier after construction (20 litres). I had quite a lot of wood left over after construction?? All materials were supplied including nails and screws and door fittings etc My advice to anyone planning to buy a cabin is, think about the preserving and staining upfront and also consider the time this takes, Ensure you can protect the wood from the elements until you are ready to build.and be aware of the extra costs of preserving and staining, then go for it. Good Luck.”
“The guy who delivered the kit was Eastern European and didn't speak at all except to say sign when he had unloaded the truck. The kit itself was all there. One criticism I have is that the instructions should be more tailored to the kit. For example: There was a section devoted to the construction of the floor , which was not relevant as the kit composed of two parts already assembled. This applies to the side ornamental panels.This would allow larger pictures and instructions for the remaining processes and assist the constructor. Another point is there should be clearer instructions for the roof assembly, particularly regarding the position of the curved timber to the cog. Perhaps a timing mark{painted line} across the roof timber and cog to show exactly where the alignment is correct. Overall I am pleased with the result, but it took a bit of time to get the roof correct. One other point is I would suggest either paint or treat the wood prior to applying silicone or alternatively use acrylic sealant, so it could be painted over.”
“The shed I bought is excellent quality and went together very easily. Only took me 4 hours and that was working on my own. Would definitely recommend.”
“2 x sheds (T&G) 1 x log cabin (44mm logs) After placing the order I read a few negative reviews. I should not have worried Elbec provided really useful guidance when placing my order. I received a telephone call confirming date of delivery and orders were delivered on the requisite date. The transport used for the delivery were very helpful, one small pane of glass broken but overall no issues (Elbec stated they would replace same but I decided not to take up this offer). Quality; for what I paid very happy, definitely value for money - In the past this has been seriously lacking from other suppliers and I suppose the biggest credit I can give them is to recommend them to others.”
“The website is easy to navigate and generally quite clear. The photo-shopped images of each product on a generic garden background are a little off-putting and not entirely useful, but it's not a big deal. The shed I chose was a great price and arrived on the day it was supposed to with a helpful delivery driver. The shed itself is good quality even if the photocopied instructions which I received were a little mixed up and therefore hard to follow. Why wasn't there a proper instruction manual? My issue with the shed is that it's taking water up from the bottom, even though it's on a solid base, so several of the joints in the corners are constantly damp. The shed roof and windows are waterproof, so it's not really a big deal. The reason I am a bit annoyed is that I contacted Elbec directly twice via their website and once on the phone and every time they ignored me completely. No acknowledgement, no call back, no explanation. Maybe the shed is fine, who knows, but they don't get in touch so if I had a bigger issue I wouldn't expect any help from them. Therefore, I would think twice about ordering from them again.”
“We ordered an 8X6 shed from Elbec back in August and are absolutely delighted with the quality of it, they gave us a date and time and were there on time on the day they said, Very helpful driver too. The shed was easy to put up. We would not hesitate to buy from this company again and would recommend them to anyone”
“Basic raised bed kit was just what we wanted, inexpensive, no frills and easy to put together. I don't think I could have purchased the materials for this cost. They were delivered promptly and overall service was very good.”
“At first I thought this shed looked very flimsy and would not last but once built (I got a Professional to do it) I was really pleased. It's smaller than I thought but I am really pleased with it. I would advise it be fastened down as it is very light. I have had no problems apart from the lock bit is very small so can't put a big padlock on.”
“We eventually built the log cabin and it looks very nice. Needs 2 to assemble and not a job for the inexperienced. Customer Services at Elbec were very helpful indeed. It would help if the log cabin packers would pack similar logs together in lots, so that the delivery could be easily checked - we had a big pile and didn't have the energy to sort them out into same types for checking.”
“A great shed but why does they have to be a but on anything well I will tell you it came as told the driver was great and helpful loads of parts not a problem then take a look at the drawing not clever it was a good job there was two of us and one was a joiner my self a engineer it needs to be a simpler way to put it together but overall a great buy and a great shed and a very good company to deal with”
“The greenhouse was very well made and strong. The assembly was easy, and all the parts were there with more than enough nuts bolts and screws. Delivery was on time and the delivery man was helpful. Very satisfied and would recommend to friends.”
“Some of the shed pieces did not fit properly and so had to be handsawn. Also the instructions were diabolical. Explaining which way round doors should go would have been far more helpful. Pre-assembly instructions should have been labelled Step 1. Door lock was faulty”
“I ordered storage box for our balcony arrived quickly was kept up to date on delivery. Box was great quality and as described. Would recommend and definitely order again.”
“We received our orders in a timely fashion with the minimum of fuss. Kept advised at al times on deliery times. Can't fault the products & services, and while there is a whole raft of similar companies out there, and you don't always know what you may be getting, you can't go wrong here.”
