“ordered on 16/6 and choose 2 aug for delivery which it arrived on time. Instruction booklet not brilliant and a bit out of date as had to ring shire as looked like some parts adrift, but to be fair to them replied within hours and told me that the wood is now wider on some so not so many needed in the areas I was concerned about, but the instruction book not been amended to show. They would save a lot of phone calls if they sort that problem out. Took about 5 days to build and paint but looks great. Some parts and instruction on instructions not too clear, but common sense prevails. also double doors did not exactly meet in the middle to use the lock so had to add a strip of wood to one side of the frame so that the lock would lock. Overall though pleased with it and with all the problems sorted straight away.”
“An excellent service throughout. I was kept informed all along the way. Delivery was as advised, the guy that delivered the shed was very helpful. I would definitely deal with again. Thank you.”
“We did find what we were looking for on this site. Very helpful & descriptive & prices were good. Only issue we had we wanted to check something & rang the customer helpline which was closed till Monday morning. Hoping everything will be fine when delivered in August.”
“Delivered quickly. The delivery day was accurate. The driver was polite . I had to help him put it down the side of the house. The only complaint is the weight of the pack. At 51 Kilos this is ridiculous . I am not sure how I’m going to move it. Why can’t it be in at least two packages? Haven’t put it up yet but have already erected a Parlam greenhouse so prepared for initial flimsyness”
“We have altered our order twice and Elbec have dealt with this professionally and without any problems. we would like to thank them for their understanding and are extremely happy with their service.”
