Dear Tony,
We appreciate your understanding regarding the missing parts, and we're pleased to hear that we could quickly resolve the issue for you.
If there's anything more we can assist you with or if you have further comments, please feel free to reach out.
Thank you for choosing our product!
Best wishes,
elbec garden buildings
“Elbec were great to deal with from order to delivery. We received an email straight away from their transport company confirming our selected delivery date. The driver was very helpful and it was delivered as agreed. Brilliant service.”
Dear Joanne,
We're delighted to hear about your positive experience with elbec!
It's great that the entire process, from order to delivery, went smoothly.
We appreciate your feedback on the helpful driver and the timely delivery.
Thank you for choosing us, and we value your business!
Best wishes,
elbec garden buildings
Dear Maria,
We're grateful for your positive feedback and are pleased to have been able to assist with any issues.
Thank you for the high recommendation!
We appreciate your kind words and your business!
Best wishes,
elbec garden buildings
Dear Kath,
We're thrilled to hear that your experience was easy from ordering to quick and efficient delivery, and that you're satisfied with the quality of the product.
Thank you for choosing us!
Best wishes,
elbec garden buildings
Dear Susan,
We're delighted to hear that everything went as planned and that you experienced excellent service with us.
If there's anything more we can assist you with or if you have further comments, please feel free to reach out.
Thank you for your lovely recommendation!
Best wishes,
elbec garden buildings
“The delivery was less than satisfactory. The driver arrived at the correct time but unloaded the wrong item. He then loaded it back onto the truck, left, and returned some six hours later. Meaning I had to wait in all day. Poor start. The shed is adequate for the price. Fixing of the roof could be better.”
Dear Julie,
Thank you so much for taking the time to rate elbec garden buildings!
We truly appreciate your positive feedback and are delighted that you were satisfied with our service.
We are glad to hear that our delivery service met your expectations.
Ensuring a smooth and efficient delivery process is one of our top priorities.
It is also fantastic to know that our communication was good and that our delivery staff were polite and helpful. Your kind words will be passed on to them as recognition for their outstanding efforts.
Once again, we thank you for your support!
Best wishes,
elbec garden buildings
Dear Iain,
We're thrilled to hear about your excellent experience with our service, friendly staff, and on-time delivery.
Thank you for choosing our service, and for your review!
Best wishes,
elbec garden buildings
“All went smoothly.Easy ordering process and delivery from Shire on the day and at the time stated. Have yet to assemble the arbour but so far all has gone very well.. With thanks..”
Dear Adrian,
Thank you so much for awarding elbec garden buildings with a fantastic 5-star rating!
We greatly appreciate your support and feedback.
We're thrilled to hear that you had a smooth experience with our easy ordering process and timely delivery from Shire. It's wonderful to know that everything has been going well for you so far.
Thank you once again for choosing us, and we'll be here to assist you whenever you're ready to assemble your arbour.
With sincere thanks!
elbec garden buildings
“Great price, easy to order and delivered as promised. Quality of building excellent and instructions for construction easy to follow. Would definitely buy from them again.”
Dear Jeff,
Thank you so much for your fantastic 5-star rating!
We truly appreciate your feedback on your recent purchase and are delighted to hear that you had such a positive experience with us.
We are thrilled that you found our prices great, the ordering process easy, and the delivery as promised. Our team strives to provide a seamless purchasing journey for our customers, ensuring they receive the quality products they deserve.
We are especially glad to hear that you found the quality of the building excellent.
It's also wonderful to know that the instructions for construction were clear and easy to follow, making the process even smoother for you.
Thank you once again for choosing elbec garden buildings.
We truly value your satisfaction and look forward to serving you in the future.
Best wishes,
elbec garden buildings
“Delivered to timescales provided. Helpful delivery driver. Easy to follow instructions for putting shed together. Good quality product, competitively priced.”
Dear Brendan,
We're delighted to hear that the delivery was within the provided timescales and that you found the delivery driver helpful.
It's great that the instructions for putting the shed together were easy to follow, and you're satisfied with the good quality product at a competitive price.
Best wishes,
elbec garden buildings
“I am really pleased with the planter so thankyou. It is very large and deep as expected, and holds large plants that are unsafe for my little dog, like hydrangea and Rhododendron which are toxic to dogs. They look great, in large pots within this planter. Fantastic. The price was fair and needed a little carpentry to put together, which my husband was able to do. The delivery took about 5-7 days which was fine.”
Dear Drin,
Thank you so much for giving us a 5-star rating for your recent purchase of our elbec garden buildings.
We are thrilled to hear that you are pleased with the planter and its functionality!
It's truly wonderful to know that the planter is exactly as you expected.
We understand how crucial it is to keep your little dog safe, and we're glad that our planter provides a secure space for your plants that may be harmful to your furry friend.
We're also delighted to hear that the large pots within the planter look great and that the price was fair. Additionally, we appreciate your positive feedback regarding the assembly process, and we're glad that your husband was able to complete the carpentry required for the planter.
Lastly, we're pleased to hear that the delivery time met your expectations, as we strive to provide timely service to all our customers.
Thank you again for your kind words and for choosing us for your garden building needs.
Should you have any further inquiries or require any assistance in the future, please don't hesitate to reach out to us.
Best wishes,
elbec garden buildings
“The garden shed was delivered as ordered and described. The delivery driver was okay but miserable because he’d had an early start. Although the company literature says the product would be delivered to your front drive the company could be a bit more understanding and flexible for elderly customers. All in all not a bad shed for the money.”
Dear Stephen,
Thank you so much for taking the time to rate us!
We truly appreciate your feedback and are thrilled to hear that the garden shed was delivered exactly as described and ordered.
We apologize for any inconvenience caused by the delivery driver's demeanour. We understand that early starts can be tough, and we will address this issue with our team to ensure better customer service in the future.
We also appreciate your suggestion regarding our delivery policy for elderly customers.
We will definitely consider this and strive to be more understanding and flexible in such situations.
Your valuable input helps us improve our services and cater to all of our customers' needs.
Once again, we are grateful for your positive review and for choosing elbec garden buildings.
If you have any further suggestions or questions, please feel free to reach out to us.
Best wishes,
elbec garden buildings
“We purchased a Gazebo Summerhouse from Elbec. The process from purchase to delivery was really easy and we were kept informed throughout. Unfortunately when we came to assemble the summerhouse two pieces of timber were missing. I contacted Elbec customer care team and they were quick to resolve the issue and get the missing pieces delivered to us. We are very pleased with both the product and the service given to us by Elbec. We would definitely buy from them again.”
Dear Rob,
Thank you so much for giving us a 5-star rating for your purchase of the Gazebo Summerhouse!
We greatly appreciate your positive feedback and are thrilled to hear that the entire process, from purchase to delivery, was smooth for you.
We apologize for the inconvenience caused by missing pieces during the assembly of the summerhouse, but we are glad that our customer care team acted promptly to resolve the issue and deliver the missing timber pieces to you.
It's wonderful to know that you are pleased with both the product and the service we provide.
Your satisfaction is our top priority, and we look forward to serving you again in the future.
Thank you once again for choosing us!
Best wishes,
elbec garden buildings
“My summerhouse is everything I wanted it to be. It was easily assembled and now looks wonderful in my garden. The delivery driver was excellent, friendly, efficient and had the summerhouse off loaded in no time, taking great care to ensure no damage was done removing it from the lorry. Xxxxx”
Dear Sheelagh,
We're thrilled to hear that your summerhouse met your expectations and looks wonderful in your garden.
It's great to know that the assembly was easy, and the delivery driver provided excellent service.
Thank you for choosing our product, and we appreciate your business!
Best wishes,
elbec garden buildings
Dear L,
Thank you so much for your fantastic rating of elbec garden buildings!
We truly appreciate your support and are thrilled to hear that you are satisfied with your purchase.
We pride ourselves on providing products of good quality, and it is wonderful to know that you are pleased with your item.
Additionally, we understand the importance of timely delivery, and we are glad that your order arrived on the stated date.
We are grateful for your kind words and are always here to assist you with any future inquiries or purchases!
Best wishes,
elbec garden buildings
“Ordered a Summer House then changed my order to a bigger Summer House. Tom was very helpful and changed my order no problems. I am really pleased with my purchase and recommend this company to all.”
Dear Glynn,
Thank you so much for your fantastic review. We truly appreciate your kind words and recommendation!
We are thrilled to hear that you had a positive experience with us, especially when you decided to change your order to a bigger summer house.
Our team is always ready to go the extra mile to ensure our customers' satisfaction.
We're glad to know that Tom was helpful and efficiently accommodated your request without any problems.
Your satisfaction is our top priority, and we're delighted that your purchase exceeded your expectations.
Thank you again for choosing us!
Best wishes,
elbec garden buildings
Thank you, Sarah, for taking the time to rate elbec garden buildings!
We sincerely appreciate your 4-star review.
Your feedback means a lot to us and it motivates us to strive for excellence in providing our customers with top-quality products and services.
Best wishes,
elbec garden buildings
“Love the arbour had help putting it up took about 3 hours looks amazing .All parts fitted perfectly used silicone to seal roof no rain as yet so don’t know how water tight. Good value for money”
Dear Mr A,
We're delighted to hear that you love the arbour and that it looks amazing in your space.
It's great that all parts fit perfectly, and we hope it provides a cosy spot for you.
Best wishes,
elbec garden buildings
Dear Mrs Gloria,
We're pleased to hear that your shed was delivered on the promised day and that you find it to be of good quality at an affordable price.
Thank you for choosing our product, and we appreciate your business!
Best wishes,
elbec garden buildings
