“Excellent service all round the delivery driver was very friendly and helpful especially as it was delivered during the Coronavirus pandemic The quality of the fencing was as described and i would recommend the company to anyone who needed garden fencing”
“It’s good. Occasionally bends in the hot weather but then straightens up afterwards. I think it’s more to do with the fact that our poles are shorter.”
“Rating would of been excellent had it not been that the delivery was made to the wrong address but was quickly resolved after a quick phone call and the delivery made to the correct address within a short timespan(I.e 2 hours!)”
“We are delighted with the walk-around greenhouse from Elbec Garden Buildings. Many neighbours and passers by have commented on how good it looks, and it works very well too. We have recommended you to some of those people, and are sure they will be as pleased as we have been with our purchase.”
“Though there were some issues around doors, what set a great organisation apart from 'the rest' is the determination by staff members to fix issues, in my case getting replacements out asap - and then better still following up to check everything arrived and was in order. I would particularly like to thank Kelsey for her fabulous customer service! I am sure I will be back and have already sent recommendations to two colleagues who are considering log buildings. I nearly forgot to mention - the Shire log cabin is excellent quality! Great job - thank you! Neil Robson”
“Fencing was fine except 2 panels were damaged & were replaced a week later. More care required when loading No compensation offered for delay Fitting was delyed”
“I bought a Palram 6x8 plastic shed from Elbec, best price I found on the internet, quick delivery. I checked all the parts, unfortunately 1 corner piece was broken, I got in touch with Elbec with the part number, too my surprise it was replaced in a matter of days, great service. Palram shed is up, very pleased. Would recommend and use again.”
“Ok so after reading several not so great reviews I did not know what to expect. After ordering the bar at the end of April the delivery date was 7 weeks later. I emailed near the delivery date to confirm delivery date still ok, received an email back the next day to say yes all ok. Bar delivered and you are sent a helpful tracking link so you get an idea of delivery time. Bar is great very pleased value for money. We were short of the roof felt, I sent an email and extra felt was delivered by fedex in a few days. Great customer service, always replied to my emails so I would recommend based on the service I received.( You have replied with saying sorry but the bar was not delayed it was on time and delivered on the expected date) maybe you replied to the wrong message? I was extremely happy with the service many thanks”
