“Your service was good, the Shires building was extremely poor. I wouldn't advise anyone to purchase a similar Shires buiding.
Knot holes in in timber, wall panels were not square, timber was rough finished.
Had to rebuild window panel as tongue and groove timbers did not match up adjacent wall panel. Support timbers in roof too weak as roof sags and a further support bracket is needed which I shall make.”
“Well made easy to assemble and good delivery service and the delivery chap was friendly rang to let us know when arriving spoke to grandson about the play house very friendly and polite easy to assemble”
“Overall the shed is quite good value for money, considering how much the prices have risen.
Good points-
All hardware included, screws, fixings, brackets, locks etc.
Nice pieces of wood to trim the corners.
Easy to put together.
Bad points-
Frame is made of cheap batons which easily warp if you leave the shed about a week or two before putting together.
Roof panels are only 9mm osb, not very strong as you need to get on top to fix the felt etc. Also roof panels barely big enough, virtually zero overlap front and back of walls.
Roof strut in middle not same angle as ends meaning roof drops in the middle, so the felt wrinkles.
Doors shrunk or not wide enough to start with, 15-20mm gap.”
“The greenhouse wasn't equipped with the correct sized doors so we had to plane them. We also saw on the website that the marketing showed the greenhouse was painted already, so it was misleading. We like the greenhouse now it is done, but the doors are stiff and the hinges were not right for the doors. I wouldn't buy from this company again.”
“We ordered a metal shed. No response for a couple for weeks and then I rang to see what was going on. The lady on the phone sorted it out so that was great and the shed turned up a few days later. Shed was fine and is up and looking great. However, the metal "base" which I ordered with it turned out to be just a few lengths of flimsy bent metal with no instructions, no fittings to put them together and no discernible purpose, given that as the shed is floorless you have to put it on a concrete base. Bit of a waste of money that. So all in all, a bit mixed.”
“Ordered large wooden planter and trellis but delivery arrived without the trellis. Had to wait a few weeks for the delivery as it was and not happy after waiting that time that delivery not complete. Are currently still waiting the remaining trellis delivery and hoping will be received as advised. Do not want to cancel and return what we have already received as very good quality . Not sure if supplier or DX delivery issue.”
“Elbec we're absolutely fine to deal with. However the forest Whitby Arch was tricky to construct due to slightly warped wood and a very poor join at one of the dowel and due to a knot. Not sure how this passes quality control. Manged to be creative and circumnavigate this issue, but not great considering price.”
“Great selection, and prices. Very easy to order and really liked the fact, they rang to ask which way I wanted the door on the greenhouse to slide.
Communiction about delivery was good and the delivery person was very helpful in putting the packets where I needed them.”
“Service can't be faulted from ordering to delivery - all went smoothly from start to finish and we now have a lovely new summerhouse to enjoy this summer and beyond.”
