“The service from elbec has been great. But the shed itself, terrible. I put my foot on the base without any weight and it went through the base. Upon closer inspection, the base has a hole in it as if someone put a finger through it. I have has to reinforce the base with some pieces of mdf so the distribution of weight is greater. Not happy.”
“Ordered on 19th May and only received my order on Saturday 22nd June with the hinge pack missing! Comment from the driver was oh it’s not been loaded it will come next week!
Poor service!”
“Great value shed. Delivered as promised, and all parts present and undamaged. Took a little longer to erect than I expected, but it looks very good now up. A great product for the price.”
“The staff I spoke to were great but because the fixing kit was wrongly put together by the manufacturer it was a long process to resolve. Solved in the end by putting me in contact with the manufacturer.”
“We found the summerhouse on line. I put it together myself. I'd never done anything like that before and was delighted when it all fitted together OK!”
“We ordered a vegetable trig. There was no liner included in t(e price,or the option to buy one separately. This is odd and annoying as it it very difficult to try and obtain a liner separately. Liners should be included at an additional cost”
“Told item was despatched 10 days ago, had no update or product delivery and customer service haven't replied. Will start a fraud claim with bank as I'm not sure this is a real business!!”
“Very poor quality not as described lots of split panels and more hole where knots have fallen out stay away not worth the money building is difficult as components not the same I had to cut the door down as edge not straight and add a strip of wood where the door to short very poor product save your money”
