“All parts were delivered on time. Window fittings were a little flimsy and we chose to buy sturdier replacements. Once adjustments were made to warped parts it was moderately easy to assemble the summerhouse and once painted it looks much more expensive than it cost. Time will tell as to durability.”
Dear Kim,
We appreciate your feedback on the delivery and assembly process.
It's great that, with some adjustments and upgrades, the summerhouse turned out to look more expensive than it cost.
We understand the importance of durability, and we hope it serves you well over time.
Thank you for choosing our product, and we value your business!
Best wishes,
elbec garden buildings
Dear Michelle,
We're delighted to hear that you found our product to be good quality for money and that you experienced a quick delivery service.
It's also great to know that you had an excellent experience with our after-sales customer service.
Thank you for choosing elbec!
Best wishes,
elbec garden buildings
“All mostly fine. Found it complicated dealingg with 2 companies. Communications would be improved by staying with one platform email. Installers very helpfull.. Both companies better than competition. Good value.”
Dear Tony,
We appreciate your feedback and understand the importance of seamless communication.
It's great to hear that the installers were helpful and that overall, you found both companies to be better than the competition, providing good value.
If there's anything more we can assist you with or if you have further comments, please feel free to reach out.
Thank you for choosing our services, and we value your business!
Best wishes,
elbec garden buildings
“Excellent service from the placed order. Timeframe for building was ammended to our requested dates. Follow up call to check we were pleased with the construction.”
Dear Sheila,
We're thrilled to hear about your excellent experience with our service, from placing the order to adjusting the timeframe for building according to your request.
It's great that we could follow up and ensure your satisfaction with the construction!
Best wishes,
elbec garden buildings
Dear Phil,
Thank you so much for your 5-star rating and for taking the time to share your feedback with us!
We greatly appreciate your support and are thrilled to hear that you had a positive experience with our products.
We are also delighted that you found our garden building to be a nice product, competitively priced, and delivered on time.
The ease of assembly, especially for those with a little DIY experience, is something we strive for.
If you ever need any assistance or have further questions, please don't hesitate to reach out to our dedicated team.
Thank you once again for choosing elbec garden buildings, and we look forward to serving you again in the future!
Best wishes,
elbec garden buildings
“Shed arrived on time. Driver was very helpful, especially as it was delivered to my allotment plot. Quality of shed was very good and instructions were clear. Great shed at a great price!”
Dear Leigh,
We're thrilled to hear that the shed arrived on time and that the driver was very helpful, especially with the delivery to your allotment plot.
It's wonderful that you found the quality of the shed to be very good and the instructions clear.
Thank you for your positive feedback on our product, and we're pleased to provide you with a great shed at a great price!
Best wishes,
elbec garden buildings
Dear Robert,
We're delighted to hear that you found exceptional quality, price, and service with our products.
Thank you for the high recommendation!
If there's anything more we can assist you with or if you have further comments, please feel free to reach out.
We appreciate your positive feedback and your business!
Best wishes,
elbec garden buildings
Dear Trudy,
We're thrilled to hear that you had a great service experience, found the delivery guys lovely, and that the end product exceeded your expectations.
Your satisfaction is our priority. If there's anything more we can assist you with or if you have further comments, please feel free to reach out.
Thank you for choosing our service, and we appreciate your business!
Best wishes,
elbec garden buildings
Dear Tony,
We appreciate your understanding regarding the missing parts, and we're pleased to hear that we could quickly resolve the issue for you.
If there's anything more we can assist you with or if you have further comments, please feel free to reach out.
Thank you for choosing our product!
Best wishes,
elbec garden buildings
“Elbec were great to deal with from order to delivery. We received an email straight away from their transport company confirming our selected delivery date. The driver was very helpful and it was delivered as agreed. Brilliant service.”
Dear Joanne,
We're delighted to hear about your positive experience with elbec!
It's great that the entire process, from order to delivery, went smoothly.
We appreciate your feedback on the helpful driver and the timely delivery.
Thank you for choosing us, and we value your business!
Best wishes,
elbec garden buildings
Dear Maria,
We're grateful for your positive feedback and are pleased to have been able to assist with any issues.
Thank you for the high recommendation!
We appreciate your kind words and your business!
Best wishes,
elbec garden buildings
Dear Kath,
We're thrilled to hear that your experience was easy from ordering to quick and efficient delivery, and that you're satisfied with the quality of the product.
Thank you for choosing us!
Best wishes,
elbec garden buildings
Dear Susan,
We're delighted to hear that everything went as planned and that you experienced excellent service with us.
If there's anything more we can assist you with or if you have further comments, please feel free to reach out.
Thank you for your lovely recommendation!
Best wishes,
elbec garden buildings
“The delivery was less than satisfactory. The driver arrived at the correct time but unloaded the wrong item. He then loaded it back onto the truck, left, and returned some six hours later. Meaning I had to wait in all day. Poor start. The shed is adequate for the price. Fixing of the roof could be better.”
Dear Julie,
Thank you so much for taking the time to rate elbec garden buildings!
We truly appreciate your positive feedback and are delighted that you were satisfied with our service.
We are glad to hear that our delivery service met your expectations.
Ensuring a smooth and efficient delivery process is one of our top priorities.
It is also fantastic to know that our communication was good and that our delivery staff were polite and helpful. Your kind words will be passed on to them as recognition for their outstanding efforts.
Once again, we thank you for your support!
Best wishes,
elbec garden buildings
Dear Iain,
We're thrilled to hear about your excellent experience with our service, friendly staff, and on-time delivery.
Thank you for choosing our service, and for your review!
Best wishes,
elbec garden buildings
“All went smoothly.Easy ordering process and delivery from Shire on the day and at the time stated. Have yet to assemble the arbour but so far all has gone very well.. With thanks..”
Dear Adrian,
Thank you so much for awarding elbec garden buildings with a fantastic 5-star rating!
We greatly appreciate your support and feedback.
We're thrilled to hear that you had a smooth experience with our easy ordering process and timely delivery from Shire. It's wonderful to know that everything has been going well for you so far.
Thank you once again for choosing us, and we'll be here to assist you whenever you're ready to assemble your arbour.
With sincere thanks!
elbec garden buildings
“Great price, easy to order and delivered as promised. Quality of building excellent and instructions for construction easy to follow. Would definitely buy from them again.”
Dear Jeff,
Thank you so much for your fantastic 5-star rating!
We truly appreciate your feedback on your recent purchase and are delighted to hear that you had such a positive experience with us.
We are thrilled that you found our prices great, the ordering process easy, and the delivery as promised. Our team strives to provide a seamless purchasing journey for our customers, ensuring they receive the quality products they deserve.
We are especially glad to hear that you found the quality of the building excellent.
It's also wonderful to know that the instructions for construction were clear and easy to follow, making the process even smoother for you.
Thank you once again for choosing elbec garden buildings.
We truly value your satisfaction and look forward to serving you in the future.
Best wishes,
elbec garden buildings
“Delivered to timescales provided. Helpful delivery driver. Easy to follow instructions for putting shed together. Good quality product, competitively priced.”
Dear Brendan,
We're delighted to hear that the delivery was within the provided timescales and that you found the delivery driver helpful.
It's great that the instructions for putting the shed together were easy to follow, and you're satisfied with the good quality product at a competitive price.
Best wishes,
elbec garden buildings
“I am really pleased with the planter so thankyou. It is very large and deep as expected, and holds large plants that are unsafe for my little dog, like hydrangea and Rhododendron which are toxic to dogs. They look great, in large pots within this planter. Fantastic. The price was fair and needed a little carpentry to put together, which my husband was able to do. The delivery took about 5-7 days which was fine.”
Dear Drin,
Thank you so much for giving us a 5-star rating for your recent purchase of our elbec garden buildings.
We are thrilled to hear that you are pleased with the planter and its functionality!
It's truly wonderful to know that the planter is exactly as you expected.
We understand how crucial it is to keep your little dog safe, and we're glad that our planter provides a secure space for your plants that may be harmful to your furry friend.
We're also delighted to hear that the large pots within the planter look great and that the price was fair. Additionally, we appreciate your positive feedback regarding the assembly process, and we're glad that your husband was able to complete the carpentry required for the planter.
Lastly, we're pleased to hear that the delivery time met your expectations, as we strive to provide timely service to all our customers.
Thank you again for your kind words and for choosing us for your garden building needs.
Should you have any further inquiries or require any assistance in the future, please don't hesitate to reach out to us.
Best wishes,
elbec garden buildings
