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elbec garden buildings Reviews

4.2 Rating 2,638 Reviews
79 %
of reviewers recommend elbec garden buildings

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Delivery of item was rapid, customer service and after-sales service professional and helpful.
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Posted 1 year ago
Good Afternoon, Thank you for sharing your wonderful feedback with us. We are thrilled to hear that you found the delivery and the customer service, both during and after your purchase, to be professional and helpful. Providing excellent service is our priority, and it’s rewarding to know we met your expectations. If you need any assistance, please feel free to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 1 year ago
Polite quick delivery
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Posted 1 year ago
Good Afternoon, Thank you for taking the time to leave us with your positive feedback. We’re so pleased to hear that you found our delivery service to be polite and quick. We aim to provide excellent service, and it’s great to know we succeeded in your case. If you have any questions or need any assistance, our Customer Care Team is always here to help. Kind Regards, elbec Garden Buildings.
Posted 1 year ago
Good product delivery service good too
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Posted 1 year ago
Good Afternoon, Thank you for sharing your positive feedback with us. We are delighted to hear that you are pleased with both our product and delivery service. We strive to ensure a seamless experience from start to finish, and it’s wonderful to know that we met your expectations. If you have any questions or need assistance, our Customer Care Team remains at hand to help at any time. Kind Regards, elbec Garden Buildings.
Posted 1 year ago
Great selection of good quality garden buildings at a low price. Bonus that I was able to select my delivery date when ordering! Would definitely recommend.
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Posted 1 year ago
Good Afternoon, Thank you for taking the time to share such a fantastic review with us. We're pleased to hear that you were impressed with our range of garden buildings, and it’s great to know that the item was delivered on the date you requested when your order was placed. Your recommendation means a lot to us, and we would like to thank you for your recommendation. If you have any questions or need assistance, please don’t hesitate to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 1 year ago
Good looking and sturdy
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Posted 1 year ago
Good Afternoon, Thank you for taking the time to share your kind review. We're delighted to hear that you are satisfied with the item delivered. We aim to provide, not only excellent service, but a product that meets your expectations, and it’s wonderful to know that this has been met with your purchase. If you have any questions or need assistance, please feel free to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 1 year ago
Bought this after doing a Google search, suited our needs perfectly, having some shed space and a summer house (for when we finally get a summer) It went together fairly easily enough, and looks great in our garden. Everything is nice and dry inside after some horrendous storms, it's built very well.
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Posted 1 year ago
Good Afternoon, Thank you for taking the time to leave your fantastic feedback. We're thrilled to hear that our garden building has met your needs perfectly and that it looks great in your garden. It's also wonderful to know that it has held up well during the storms and kept everything dry inside. We strive for customer satisfaction, and we are pleased to see that reflected in your experience. If you have any further questions or need assistance, please don’t hesitate to contact our Customer Care Team who remain at hand to offer any help you require. Kind Regards, elbec Garden Buildings.
Posted 1 year ago
Couldn't have been any more helpful if they tried. Communication was proactive, clear & prompt. Everything you would want when ordering online.
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Posted 1 year ago
Good Afternoon, Thank you for taking the time to share your wonderful review. We're delighted to hear that our team provided excellent updates throughout your ordering process. It’s always our goal to ensure a smooth experience for our customers, and your feedback confirms that we have met this with your order. Should you have any questions or need assistance, please don't hesitate to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 1 year ago
I wrote after the shed was delivered to say that the base wasn't nailed properly. Between 12 and 14 of the boards were unattached. The delivery man took photos. I said I'd finish the job rather than wait for replacements. Over a hundred screws and an hour and a half. I received no reply. I wasn't asking for a rebate but a reply would have been courteous I'd have thought. Otherwise shed is fine and up. Instructions vey clear
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Posted 1 year ago
Good Afternoon, Thank you for taking the time to share your experience with us. We aim to provide excellent service both during and after the delivery of your order, and we are sorry that this has not been met with your order. We have looked into your file and can note that you have contacted our manufacturer directly, and again offer our apologies that a response was not provided regarding the parts for your order. While we do work closely with our manufacturer, we do ask to be notified directly to ensure that you are updated with any reply regarding the parts, and we apologise that we were not able to help you prior to the item being installed, however, our Customer Care Team remain at hand should you require any assistance or need any information. Kind Regards, elbec Garden Buildings.
Posted 1 year ago
Good solid wood shed, easy to assemble.
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Posted 1 year ago
Good Afternoon, Thank you for taking the time to share your positive comments with us. We’re pleased to hear that you're enjoying your new shed and found it easy to assemble. It’s great to know that the item provided has met your satisfaction. If you have any questions or need assistance, please don’t hesitate to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 1 year ago
I've bought a potting bench as a Christmas present for my daughter - in -law. I know she'll love it as I already have two in my garden. One for displaying plants the other for potting on. I've had them both quite a few years and they are still going strong.
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Posted 1 year ago
Good Afternoon, Thank you for sharing your fantastic feedback with us. We’re thrilled to hear that you're gifting a potting bench and that you’re already enjoying yours so much. It’s great to know that our potting benches have stood the test of time in your garden. If you have any questions or need assistance, please don’t hesitate to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 1 year ago
Delivered earlier than they thought and put in exactly the place I asked as I knew I wouldn’t be home and I live on my own and easily put it together
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Posted 1 year ago
Good Afternoon, Thank you for taking the time to share your wonderful review. We're delighted to hear that your delivery went smoothly and that you were able to set everything up with ease. It’s fantastic to know that we were able to accommodate your request, as customer satisfaction is our priority, and we are pleased that this has been met. If you need any assistance or have any questions, please don't hesitate to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 1 year ago
Great product and great service.
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Posted 1 year ago
Good Afternoon, Thank you for leaving your fantastic review with us. We aim to provide excellent service alongside a garden item you find satisfactory and it’s wonderful to know this has been met by the completion of your order. If you have any enquiries or need any assistance, please feel free to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 1 year ago
Good quality for the money
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Posted 1 year ago
Good Afternoon, Thank you for your excellent review and for highlighting the quality of our products. We're thrilled to know that everything met your expectations, as our aim is to provide you with a garden item that you are satisfied with. Should you have any questions or need assistance, please do not hesitate to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 1 year ago
Good Quality as described.
Helpful Report
Posted 1 year ago
Good Afternoon, Thank you for your excellent review and for highlighting the quality of our products. We're thrilled to know that everything met your expectations, as our aim is to provide you with a garden item that you are satisfied with. Should you have any questions or need assistance, please do not hesitate to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 1 year ago
Bought 2 large and 2 small deep root raised veg planters. Great products and good prices. 1 item was damaged when unpacked but replaced very quickly. Delivery guys Bill and Keith were very helpful and carried the goods into my garage for me. Very happy with both goods and service. 9
Helpful Report
Posted 1 year ago
Good Afternoon, Thank you for your wonderful review and for sharing your experience with us. We’re pleased to hear that you are satisfied with your planters and the service you received. It's great to know our delivery team, made the process smooth for you. We also appreciate your understanding regarding the damaged item and are glad we could resolve that swiftly. If you have any questions or need assistance, our Customer Care Team is always here to help. Kind Regards, elbec Garden Buildings.
Posted 1 year ago
Shed not yet erected but the ordering was easy and the delivery fast by very helpful staff. Cannot wait to see it finished.
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Posted 1 year ago
Good Afternoon, Thank you for taking the time to leave your review with us. We're delighted to hear that you found the ordering process easy and that our delivery staff were helpful. It’s exciting to know that you're looking forward to seeing your shed finished. If you have any questions or need assistance as you move forward, our Customer Care Team is here to help. Kind Regards, elbec Garden Buildings.
Posted 1 year ago
Very good quality
Helpful Report
Posted 1 year ago
Good Afternoon, Thank you for taking the time to leave your fantastic feedback. We’re thrilled to hear that you are satisfied with the quality of our garden buildings. We aim to provide you with a garden building that meets your satisfaction, and it is gratifying to hear that it has been met by your item delivered. Should you need any assistance or have further inquiries, feel free to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 1 year ago
I purchased a shed after viewing one at the garden centre showplace on Plains Road. There was no-one around, so I actually completed the purchase online when I got home. The shed and installation team were supplied by Shire Sheds. Overall, I am pleased with my purchase and I appreciated the input from the team at elbec regarding the type of base needed for my shed.
Helpful Report
Posted 1 year ago
Good Afternoon, Thank you for taking the time to share your positive experience with us. We’re pleased to hear that you found our team helpful in advising you on the base for your shed, and that you are pleased with your purchase overall. It’s always our goal to ensure that you have all the information needed to make an informed decision. If you have any questions or need assistance, please don't hesitate to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 1 year ago
Delivery driver kept us informed and took the shed parts to the place needed prior to erection. Very good service.
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Posted 1 year ago
Good Afternoon, Thank you for providing us with your wonderful review. We are pleased to hear that the delivery service was satisfactory and kept you up-to-date. Our aim is to not only provide excellent service but to go beyond, and it is gratifying to hear that we have met the level of service with your order and delivery. If you require any assistance or information, please do not hesitate to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 1 year ago
Easy to deal with, good communications. Would use again if needed anything.
elbec garden buildings 4 star review on 2nd December 2024
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Posted 1 year ago
Good Afternoon, Thank you for taking the time to leave your kind review with us. We are glad to hear that the service provided made the communication with us, smooth and straightforward. Your satisfaction is our priority, and it’s always a pleasure to know that we can assist you effectively. If you require any assistance or information, please do not hesitate to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 1 year ago
elbec garden buildings is rated 4.2 based on 2,638 reviews