“I didn't received the item yet.
When I track in DPD now it's showing that it's returning back to 727. Great disappointment.
My work is pending and I've loss because of this.”
“I have placed several big orders, on their easy to use website. Deliveries have been very quick. They also respond with returns very quickly. I had received a defective PIR light which they replaced immediately. I have no doubt I will be a returning customer”
“Ordered a strip light, but took nearly a week to arrive. I also emailed them twice to enquire about my order, only receiving a response after the second email. However, it was swiftly delivered once dispatched and was well packaged. Apart from the initial wait, I cannot fault the company.”
“Nothing to comment on regarding your company as such, only the fact you are dealing with a supplier who could not careless about their goods. The lights I bought from you are utter rubbish, I contacted your supplier to complain to them, but to no avail. The lights mechanisms for both timing and range of detection fall very much short of the details shown in the advertising of these lights. When contacting the suppliers they simply told me that the instrustions were generic. They wanted me to pay yet again for the electrician to come and dismantle them, then the cost to me for sending them back to be tested, and then pay said electrician again for putting any lights back up. All they did was quote to me company policy, which is no good to a 75year old widow living by herself. It seems strange to me that these lights are being discontinued after only being in production for 2 years. I would say it is because they are utter rubbish, and that is why they are being discontinued. I am still feeling very angry and feel I have been dealt with very, very poorly. I am having to live with these lights both back and front of my property, not working as was promised in the discription, untill such times I can afford to replace them, which isn't any time soon unfortunately! J Moore”
