“I ordered fans and controllers. I phoned to confirm both items were in stock and was told they were and that I would get them in 2 days which would have been fine.
Nothing arrived I phoned and was told there were no controllers and was told it would be weeks before they would be in. As the controllers were the ones that suited the fans this caused me no end of problems.
I still do not have my credit for the controllers.”
“Overall I am happy with the purchase, prices were great for all the product I needed, payment was easy using my preferred method, goods arrived quickly but have deducted a star because they did not tell me I was missing 2 items which took a couple of phone calls and a wasted day to find out but to be fair they did ship the missing items fairly quickly, despite that would use them again.”
“Well priced & usually easy to deal with.
Delayed delivery with no explanation and missing items.
Slow response to complaint & poor communications. Missing items finally arrived 11 days late.”
“I was a little nervous about ordering here after reading a couple of bad reviews - but don’t be put off as we are all human and mistakes can happen. We replaced our interlinked smoke alarms with 10yr lithium ones. Not only did this company have the best price they also followed they with their guaranteed next day delivery with everything as ordered. Top notch - will deffo use again. Thank you!”
