Dear Sarah,
Thank you so much for your positive rating of Epetōme!
We greatly appreciate your feedback and are thrilled to hear that you had a great experience so far. We understand that the cost may be a concern for you, and we sincerely apologize if it is causing any inconveniences. Rest assured that we continuously evaluate our pricing structure to ensure we provide the best value to our loyal customers like you.
Thank you for being a loyal customer of Epetōme, and we look forward to serving you even better in the future.
Warmest regards,
Epetōme Customer Care Team
Dear Julie,
Thank you so much for your fantastic 5-star rating of Epetōme! We truly appreciate your continued support and loyalty as a customer.
We're thrilled to hear that you found our order process to be very easy and that the delivery was trackable and fast. We strive to provide a seamless and efficient experience for all our customers.
Once again, thank you for your generous rating and for being a valued member of our Epetōme family. We look forward to serving you in the future and providing you with even more exceptional products and service!
Warmest regards,
Epetōme Customer Care Team
Dear Veronika,
Thank you for your positive rating and the kind words about Epetōme!
We appreciate your feedback. It's great to hear that your order arrived quickly, and we understand that it's still very early to see the full effects of the product, as it has only been 5 days since you started taking it.
We value your loyalty as a customer and look forward to hearing about your experience with Epetōme as time goes on. Thank you again for your support!
Warmest regards,
Epetōme Customer Care Team
Dear Lucy,
Thank you so much for your incredible 5-star rating and taking the time to review Epetōme!
We are absolutely thrilled to hear that our product has made such a positive impact on your gut health.
Your feedback means the world to us, and we are grateful for your loyalty as a customer. We're glad to have played a part in your well-being journey.
If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you once again for your kind words and support.
Warmest regards,
Epetōme Customer Care Team
“Have only been using for a week, but have had no teething problems so far which I did have with other similar supplements. Looking forward to seeing long term results!”
Dear Simmy,
Thank you so much for giving Epetōme a positive rating!
We're thrilled to hear that you have been using Epetōme for a week and have not encountered any teething problems. It's always reassuring to know that our product is delivering the desired results and meeting your expectations. We hope that Epetōme continues to provide you with long-term benefits that exceed your expectations.
Once again, thank you for your valuable feedback and for choosing Epetōme. We are grateful to have you as a customer, and we look forward to serving you even better in the future.
Warmest regards,
Epetōme Customer Care Team
“Just started Epetome as of the last 8 weeks. Not too many changes yet and I think my gut is still getting used to it with the symptoms. However, I am hopeful that this will support the severe IBS symptoms I have based upon other reviews and the symptoms I am experiencing are potentially a sign something good is going to happen!”
Dear Rhian,
Thank you so much for your 5-star rating of Epetōme! We truly appreciate your feedback and are pleased to hear about your experience with our product so far.
We understand that it can take time for your body to adjust, especially when managing severe IBS symptoms. It’s great to see that you remain optimistic, and we’re hopeful that Epetōme will support you in finding relief. Our formula is carefully formulated to help alleviate symptoms, and we’re here to support you every step of the way.
Additionally, for those with more severe digestive issues, some individuals find L-glutamine helpful, although we can’t recommend a specific brand.
Your trust and support mean a lot to us, and we’re committed to providing you with the best possible product and customer service. If you have any questions, concerns, or further feedback, please don’t hesitate to reach out.
Warmest regards,
Epetōme Customer Care Team
“Packaging was damaged and jars upside down and back to front…….also would have preferred a seal on the jars. Looking forward to trying the product which is the most important thing.”
Hi Lara,
Thank you for your honest 3-star review. We genuinely appreciate your feedback regarding the packaging and the condition of the jars upon arrival. It's important to us that our products reach you in perfect condition, and we understand how frustrating it can be to receive something that's not up to standard so we do apologise. As of recent, we have made some improvements to our packaging with now include a seal to protect the vitamins further.
We’re glad to hear you’re looking forward to trying Epetōme, as experiencing the product itself is the most crucial part!
We would love to hear how you're getting on since leaving us this review now!
If you have any further questions or need assistance, don’t hesitate to reach out. We’re here to help, and we hope you enjoy the benefits of Epetōme soon!
Best regards,
Epetōme Customer Care Team
“So far they’ve been great, I’ve only been taking a few days and feeling great. I really like the ease of taking a tablet and they are not huge tablets which are hard to swallow.
Will definitely be ordering again to see the difference of taking for a while.”
HI Kelly,
Thank you so much for your amazing 5-star rating of Epetōme!
We are delighted to hear that you have had such a positive experience with our product. We understand the importance of ease and convenience when it comes to taking supplements, and we're glad to know that our tablets have been easy for you to swallow.
We truly appreciate your support and look forward to serving you again. Please feel free to reach out to us if you have any questions. We're here to help!
Warmest regards,
Epetōme Customer Care Team
“At the moment it’s too early to say how it’s going as I’m only a week in . A positive is I haven’t noticed any side effects so am definitely happy to continue”
Dear Donna,
Thank you so much for taking the time to leave us a 5-star rating for our product! We truly appreciate your kind words and support.
We're glad to hear that you haven't experienced any side effects during the first week of using Epetōme. It's always great to know that our customers are satisfied and feeling positive about their experience. We hope that the positive effects continue and that you achieve the desired results!
If you have any questions or need any assistance regarding Epetōme please don't hesitate to reach out. We're here to help!
Warmest regards,
Epetōme Customer Care Team
“Had to pay for shipping and then also 10 Euros when the package arrived. That was a little disappointing tbh because it is not a cheap product anyway…. But other than that I love it.”
Dear Flavia,
Thank you for sharing your feedback with us.
We understand that it was disappointing to have to pay an additional €10 upon receiving your order. Unfortunately, customs charges are determined by your country and vary by region, and we have no control over them.
On a positive note, we're thrilled to hear that you love our product! Your satisfaction means a lot to us, and we hope it continues to bring you great results.
Should you have any further questions, please do not hesitate to contact us again.
Warmest regards,
Epetōme Customer Care Team
“So far so good and no adverse side effects. It easy to take in the morning. I am looking forward to it being easier when travelling and not having to think storage.”
Dear Alex,
Thank you so much for taking the time to rate Epetōme with 5 stars! We sincerely appreciate your support and loyalty as a customer.
We're thrilled to hear that you've been enjoying our product and that you haven't experienced any adverse side effects so far. We understand that convenience is essential, especially while traveling, and we're constantly striving to make it easier for you to incorporate Epetōme into your routine.
Once again, thank you for your kind words and for being such a loyal customer. We're committed to providing you with the best experience possible. If you have any further feedback or suggestions, please don't hesitate to reach out.
Warmest regards,
Epetōme Customer Care Team
Dear Joanna,
Thank you so much for your amazing 5-star rating of Epetōme!
We greatly appreciate your support and are thrilled to hear that our product has been helpful for your gut issues. Your recommendation means the world to us!
We are truly grateful to have you as a loyal customer, and we will continue to strive to provide you with the best quality products and excellent customer service. Should you have any questions or need further assistance, please don't hesitate to reach out.
Thank you again for your wonderful feedback and for choosing Epetōme as your go-to solution. We truly value your trust and look forward to serving you in the future.
Warmest regards,
Epetōme Customer Care Team
“Excellent product! I have suffered with my digestive health since I was a child. Tried all sorts to help me be more regular and nothing worked. I have followed Emily on instagram and I really trust her as a nutritionist so when I saw her promoting this product I knew I wanted to try it. I did the first months and noticed a difference within a few days and I have just recently purchased a 3 month supply. I won’t be without it now.”
Dear Chloe,
Thank you so much for your amazing 5-star review of Epetōme! We're absolutely delighted to hear that our product has made such a positive difference in your digestive health.
It’s wonderful to know that after struggling with these issues since childhood, you’ve finally found something that works. We're honored that you trust Emily as a nutritionist and that her recommendation on Instagram led you to give Epetōme a try.
Your satisfaction and continued support mean the world to us, and we’re so grateful to have you as part of our Epetōme family.
Thank you again for sharing your experience. If you ever have any questions or need further assistance, we’re here to help!
Warmest regards,
Epetōme Customer Care Team
Dear Natalie,
Thank you so much for awarding Epetōme with a 5-star rating! Your feedback means the world to us, and we're thrilled to hear about your positive experience with our product.
We're absolutely delighted that you're loving Epetōme and noticing the difference it has made for you in such a short time. We truly appreciate your loyalty as a customer, and we're committed to continuously providing you with the highest quality products.
Should you have any questions or require any assistance, please don't hesitate to reach out to our dedicated customer service team. We're here to ensure that your Epetōme experience remains exceptional.
Warmest regards,
Epetōme Customer Care Team
“SO impressed with this so far. Fast delivery, stunning packaging and, most importantly, I am already feeling great! My skin is glowing and I can't wait to see progress over the next 6 months. Highly recommend!”
Dear Natalie,
Thank you so much for taking the time to leave a fantastic 5-star review for Epetōme! We truly appreciate your kind words and support.
We are delighted to hear that you are satisfied with your experience. We are thrilled that you are already feeling great and excited to witness the progress over the next 6 months.
Your loyalty means the world to us, and we are honored to have you as a customer. If there's anything else we can do to enhance your journey with Epetōme, please don't hesitate to reach out.
Thank you again for your wonderful feedback and for recommending Epetōme!
Warmest regards,
Epetōme Customer Care Team
Hi,
Thank you for taking the time to leave a review and for your 3-star rating! We appreciate you sharing your experience with Epetōme so far.
It's great to hear that you're noticing changes in your gut activity after just a week of using our capsules. Sometimes, it can take a little longer to see the full benefits, but we're hopeful you continue to experience improvements. If you have any questions or need support during your journey, please don’t hesitate to reach out.
Thank you for choosing Epetōme!
Best wishes,
Epetōme Customer Care Team
“Only a few weeks into Epetōme and my bloating has significantly reduced and my bowel movements are regular. I just feel so much more comfortable. I don’t have to think about my stomach like I used to and what food I can and can’t eat, I thought I had intolerances but I think I just needed more support!”
Hello,
Thank you so much for your amazing 5-star review of Epetōme! We are absolutely thrilled to hear that our product has had such a positive impact on your well-being.
It's truly rewarding to know that within just a few weeks of using Epetōme, you have experienced a significant reduction in bloating and regular bowel movements. We understand how discomforting these issues can be, and we are delighted to have played a role in making you feel much more comfortable.
We are grateful that Epetōme could provide you with the support you needed, and it's incredible to hear that you now feel more confident in understanding your body's needs.
Thank you once again for being a loyal customer and for sharing your positive experiences with others. We genuinely value your feedback and look forward to continuing to provide you with high-quality products and exceptional support.
Warmest regards,
Epetōme Customer Care Team
“I have only been taking them for a short time but I am impressed so far. The packaging was very impressive. The tablets are easy to swallow. I don’t think I have been taking them long enough to comment on the effectiveness as yet.”
Dear Gemma,
Thank you so much for your wonderful 5-star rating of Epetōme! We truly appreciate your feedback and are delighted to hear that you have been impressed with our product so far.
We are thrilled to know that the packaging left a positive impression on you and that you find our tablets easy to swallow. We understand that it may take some time to evaluate the full effectiveness of the product, and we hope that it continues to meet your expectations moving forward.
We value your loyalty as a customer and look forward to serving you again in the future. Should you have any questions or need any assistance, please don't hesitate to reach out.
Thank you once again for your kind words and for choosing Epetōme!
Warmest regards,
Epetōme Customer Care Team
“I haven't been using this long enough to really give an honest review, but there have been no issues with me taking this so far. It feels good to know I am contributing to my health each day plus It's so easy / convenient to take each morning”
Hello,
Thank you so much for your fantastic 5-star rating of Epetōme! We truly appreciate your kind words and are delighted to hear that you haven't encountered any issues with our product.
We're thrilled to know that Epetōme has made a positive impact on your health journey and that it's convenient for you to incorporate it into your daily routine. We value your loyalty as a customer and look forward to serving you even better in the future. Thank you again for choosing Epetōme!
Warmest regards,
Epetōme Customer Care Team
“I have been asked to write a review of the product having only received the product four days ago so there is little I can report on so far.
What I can say is that the product looks as described and arrived in quality packaging with the pot of capsules encased it an colour matched surround.
What I would add is that I placed my order on a weekend and received delivery on the following Thursday and would have expected a faster response time than that.
The product marketing (and packaging) is extolling the quality of the supplement but I did not find delivery or notification of when it would arrive to be of a particularly high level. In fact, in the first days after ordering ,I would have preferred information on when my order was shipping etc. rather than emails regarding me starting on my journey etc.
However, I am hopeful that My trial of 50 capsules will lead me to wanting to renew with a further order but, time will tell.”
Hi Gary,
Thank you for sharing your honest feedback with us. We're glad to hear that the product arrived as described and was well packaged. We understand how important timely delivery and communication can be, and we're sorry to hear that your experience fell short in that regard.
Your input on the order notifications is valuable, and we'll certainly take it into consideration as we strive to improve our services. We appreciate your patience, and we're hopeful that your trial with the capsules will lead to positive results.
If you have any questions or wish to share more about your experience as you continue using Epetōme, please feel free to reach out. Thank you for giving us the opportunity to be part of your journey!
Best regards,
Epetōme Customer Care Team