Estate Sawmills Reviews

Name: Estate Sawmills
Address: Thorncliffe Works, Midland Road, Bradford, Bradford
Rating: 4.75

4.8 Rating 270 Reviews

92 %

of reviewers recommend Estate Sawmills

Company Reviews

Product Reviews

Metrics

4.8

Based on 270 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Estate Sawmills 5 star review on 5th November 2024

Sandra McNerney

Estate Sawmills 5 star review on 28th September 2024

John Hallas

Estate Sawmills 2 star review on 26th July 2024

KEITH Johnson

Estate Sawmills 5 star review on 24th July 2024

Anonymous

Estate Sawmills 5 star review on 28th June 2024

Carl Thorpe

Anonymous

Anonymous // 01/01/2019

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“Ordered and paid for items to be then told out of stock. Told items would be in stock soon. Told would be delivered a week late. Received text with date and time so took day off work. Delivery didn’t arrive. ES made no contact with me. Checked tracking to find order had been postponed for 3 days. Took afternoon off work and once again delivery did not arrive. Again no contact from ES. Checked tracking and it’s now saying it will be delivered a further 5 days later. I am not hopeful it will arrive on Tuesday. Appalling service. Would not recommend.”

Helpful Report

Posted 4 months ago

Hello Richard and thank you for your feedback although we must apologise for any issues with your delivery. Zoe has tried to call you to have a chat but hasn't been able to get to you. If you could call the office when you have time on 01274 487882 so we can discuss further. Many thanks. Estate Sawmills

Posted 4 months ago

“This time delivery was poor ! Normally you lad can't do enough for me this time 2 peaople and driver just put it on driveway couldn't be bothered to take it 20 foot into garden. I am 76 just needed a little help lookily my son turned up and helped me. Products very good but don't send that driver again very unhelpfull.”

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Posted 4 months ago

Hello Keith and thank you for your feedback and the fantastic decking pics. We are sorry to hear we let you down on delivery this time and have spoken to the drivers as a whole to re-confirm our policy on deliveries. Many thanks. Estate Sawmills

Posted 4 months ago

“Excelent service”

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Posted 4 months ago

“Very good selection of panels at reasonable prices,delivery charges not to bad,reasonable delivery time,good.”

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Posted 4 months ago

“Good service, reliable delivery. Satisfied with our face.”

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Posted 4 months ago

“It is difficult to understand why it takes Estate Sawmills a week and a half to deliver materials in this day and age compared with, say, a builders merchant.”

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Posted 4 months ago

Hi Alan and many thanks for your feedback. Sorry your delivery took longer than expected. Our customer service team will contact you to discuss your delivery and what we can do to improve.

Posted 4 months ago

“Great service Delivered very quickly Great prices”

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Posted 4 months ago

“Great service. Best price I could find for what we wanted. They look great up and the delivery was quick.”

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Posted 4 months ago

“Good quality product and service.”

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Posted 4 months ago

“The products purchased were of good quality and value for money. My main reason for 3*is delivery it gives you a box to put in instructions this is pointless as they are ignored I specifically asked for a pm delivery nope the driver arrived at 740am. It's a curbside drop only. Reasons I asked for pm so someone could be there to assist as stated in the terms. Really need to sort this out heavy things being delivered no way I could assist the delivery guy. Won't be ordering again for this reason shame as the products excellent”

Helpful Report

Posted 4 months ago

Hi and thank you for your feedback. We're sorry we didn't hit your delivery slot. If you could email us at sales@estatesawmills.com so we can locate you and your order details and look at how we can improve our services for you. Many thanks.

Posted 4 months ago

“First class service. Squeezed delivery in earlier than expected. Measuring on their 120mm fence pairing a bit inconsistent.”

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Posted 4 months ago

“All the items I required were in stock and delivered on time. The delivery driver was very helpful. All good thanks.”

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Posted 4 months ago

“Excellent price, great communication, excellent delivery, thanks”

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Posted 4 months ago

“U were on time very professional the only thing I which u guys had more variety longer post gravel board but other wise great service”

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Posted 4 months ago

“Great transaction, delivery goid”

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Posted 4 months ago

“Wood is well priced. Delivery is quick and the driver is always great. Have ordered from hete twice now and would definitely order from again.”

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Posted 4 months ago

“Excellent service & quality at reasonable prices. Ordered online, price and delivery charge was substantially cheaper than competitors. Goods arrived on time, v friendly driver. Really good quality”

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Posted 4 months ago

“Excellent prices and delivered nearly on time”

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Posted 4 months ago

“Great service great prices and fast delivery A+”

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Posted 4 months ago

“Quite simply they were great definitely use them again”

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Posted 4 months ago

Estate Sawmills is rated 4.8 based on 270 reviews