“It was such a slow process, I frankly did not have the whole day. I left the chat and asked them to reschedule it for some other day. Just finished that a couple days ago.”
“Not me complaining about the process though, I guess they need it for extra caution. They kept questioning me about more details, and felt like I was ready to give up.”
“A very strong customer support team indeed. They thoroughly recheck everything and take a lot of your time, so I would say please do this only when you have some free time.”
“I am new to this whole idea of trading. I was a bit nervous and they were not very reassuring and responsive towards me. But they got my kyc issue covered atlast.”
“It was suggested by a friend that they are trustworthy. They took care of my order when I made a minor mistake on the form. They resolved it in no time.”
“I bought an account from them but I guess it had some issues. I called them up and they were very polite about it. They gave me options whether I would like my refund or wanted to troubleshoot. Good experience!”
“Too many extra cautionary steps while verification, have made the process overwhelming. But they just made sure that everything was compliant and secure.”
“There was a minute error in the form, I placed my queries with them and after changing 3 customer associates, finally someone got through to me and kyc was verified. A very patient team.”
“The verification process took several hours but I guess they do that for security purposes. I know that for a reason that they don’t let just anybody get through.”
“At first while I was speaking to them, they lost me for about 2-3 hours. Then, after 8 hours of straight no response, they resolved my query and started on the verification process.”
“They are well spoken and transparent about what they are providing and what they are not. I did not find any alterations when I read through their website and also when my kyc was being verified.”
“Being a trader I know about the petty scams that are going around, but a trustworthy team like them, with their background have made the whole kyc process transparent and reliable.”
“That was such a convenience for me when I talked with the team up. At first I was hesitant whether or not to trust them, but rest assured they have done kyc verification smoothly.”
“Might be due to numerous applications that they have been receiving, mine was getting overlooked. But they reached out to me at EOD positively, and my kyc was done.”
“I got a delayed response from them, but my kyc verification was handled carefully. I thought of opting out but they made everything smoother at the end. So, win-win.”
