Floorstock Ltd Reviews

Name: Floorstock Ltd
Address: Unit 15d Wheatfield Way, Hinckley, Leicestershire
Rating: 4.84

4.8 Rating 252 Reviews

96 %

of reviewers recommend Floorstock Ltd

4.8

Based on 252 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Floorstock Ltd:

Floorstock is a National Wood Flooring, Accessories & Tools Distributor dedicated to providing a personal, friendly and professional service

Visit Website

Phone:

01455234400

Email:

sara@floorstock.co.uk

Location:

Unit 15d Wheatfield Way,
Hinckley
Leicestershire
LE10 1YG

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Floorstock Ltd 5 star review on 14th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic prices and great service.”

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Posted 2 years ago

Thank you so much, Chris, for your fabulous 5-star review of Floorstock Ltd. We really appreciate you taking the time to let us know that you had a great experience with our fantastic prices and great service. We couldn't be happier!

Posted 1 year ago

“Absolutely fantastic company, couldn't do enough to help with my purchase and l had next day delivery.”

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Posted 2 years ago

Thank you, Merlene, for your wonderful 5-star rating of Floorstock Ltd! We love to hear that our team went above and beyond to help with your purchase.

Posted 1 year ago

“Great service, ordered and delivered following day, can’t beat that!”

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Posted 2 years ago

Thank you Philip for the 5-star rating! We are glad you have had great service and that your items were delivered the following day.

Posted 1 year ago

“Extremely satisfied, my door ramp was delivered within 20 hours of ordering.”

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Posted 2 years ago

Thank you so much for your 5-star rating and kind words, David! We are very pleased to hear that you are extremely satisfied with your Door Ramp, and are especially glad to hear it was delivered within 20 hours of ordering. We strive to provide this kind of service but once it leaves the warehouse we are in the hands of the couriers and in weather like this that is not always a good thing!

Posted 2 years ago

“Most excellent service Double 5 star would be more appropriate. Michael Rose”

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Posted 2 years ago

Thank you Michael! We are so happy to hear that you had such a positive experience and that you would rate our services double 5 stars, if you could. We take pride in providing only the best service to our customers, and your kind words are greatly appreciated. Thank you for your feedback and support!

Posted 2 years ago

“First time I’ve used. Will definitely be getting other stuff from there.”

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Posted 2 years ago

Hi Paul, Thank you for the 5-star rating of Floorstock Ltd! It's great to know that you had such a positive experience with us, especially as a first-time customer. We're so pleased that you will be returning for more!

Posted 2 years ago

“Ordered and paid for next day delivery, still hasn’t arrived so I guess I’m sad and disappointed”

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Posted 2 years ago

Hi Andrew, I'm sorry to hear you have had a bad experience. I hope you received my direct email and the refund as promised. Once again, we are sorry the carrier has let us down on this occasion and I hope it won't put you off using us again in the future.

Posted 1 year ago

“Good product, good price and a painless purchase process”

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Posted 2 years ago

Thank you so much for the five-star rating, Martin! We really appreciate it. We're glad you found that getting a good product from us at a good price was so straightforward.

Posted 2 years ago

“Great service”

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Posted 2 years ago

Thank you for the 5 stars, Paul!

Posted 2 years ago

“I was looking for oak edging, which was easy to order on Floorstock's website. It arrived, as advertised, the next working day, and was well packaged. The edging was perfect for the job at hand. Thanks.”

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Posted 2 years ago

Hi Karsten We are delighted to hear that you easily managed to order the correct product and that the service was great. We welcome any pictures of the finished job. Regards Floorstock

Posted 2 years ago

“Brilliant service, we usually place a standard delivery order and always receive our items the next day, we’ve never had any issues at all, would highly recommend for business or personal use, prices are very good.”

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Posted 2 years ago

Thank you so much for your 5-star rating of Floorstock Ltd, Ashley! We are pleased to hear you've had a great experience with us - from the brilliant service to our reliable next-day delivery, it is lovely to know you've never had any issues and would happily recommend us to others. We appreciate you being a loyal and repeat customer!

Posted 2 years ago

“Always had great advice and service . Speedy delivery and had some love hearts with my February order lol.”

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Posted 2 years ago

Thank you so much, Joseph, for taking the time to leave such a positive review! We really appreciate your 5-star rating and are thrilled to hear your experience with us has been great. We love that you enjoyed the love hearts with your February order, and are honoured by your loyalty. We always aim to provide excellent advice and service, along with speedy delivery and we are glad that we could meet that expectation for you! Again, thank you so much for your kind words.

Posted 2 years ago

“It's a great pleasure to deal with Floorstock, I'm impressed with their knowledge.”

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Posted 2 years ago

Thank you so much, Mike, for your generous 5-star rating of Floorstock Ltd! It's a great pleasure to serve customers like you who appreciate our knowledge and enjoy working with us. Thank you for your kind words!

Posted 2 years ago

“Top class service”

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Posted 2 years ago

Thank you, Richard, for the incredible 5-star review of Floorstock Ltd! We are proud to offer "top class service" and appreciate your kind words.

Posted 2 years ago

“Excellent customer service and very fast delivery. The trim had a little damaged due to the delivery process, and they refunded the 20% of it very quickly. Thanks a lot!”

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Posted 2 years ago

Thank you so much for your 5-star rating, Monica! We appreciate your feedback (here and on google reviews) about our excellent customer service and our speedy delivery. We are sorry to hear that the trim sustained some damage in transit, but we are glad that we were able to quickly and efficiently offer you a solution. We really do appreciate your kind words, thank you for choosing Floorstock Ltd!

Posted 2 years ago

“good company and helpful”

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Posted 2 years ago

Thank you so much for your amazing five-star rating of Floorstock Ltd. We look forward to continuing to serve you in the future.

Posted 2 years ago

“Im always happy to use Floorstock, they always happy to help, they so quick with my orders and emails. Thank you for your services”

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Posted 2 years ago

Thank you so much for your 5 star rating, Dawid! We truly appreciate it. We're glad to hear that you are always happy to use Floorstock and that we have been able to provide quick orders and emails for you. We are so thankful that you have continued to be a loyal customer, and we look forward to working with you in the future!

Posted 2 years ago

“Collected 2 tins of Osmo Wood Wax Finish extra thin yesterday What excellent help I had from Chris on choosing the best product I needed It’ll be my first attempt to finish a wood floor so his help and tips I’m sure will make it a lot easier and less likely I’ll make mistakes Thanks Chris Barry”

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Posted 2 years ago

Thank you so much Barry for your 5 star rating of Floorstock Ltd. We are very pleased to hear that you had excellent help from Chris, and are grateful that his tips and advice have helped you with your first attempt at finishing a wood floor. We always appreciate some pictures of the finished floor so please do email sara@floorstock.co.uk if you have any you'd like to share or you can add them to your review here.

Posted 2 years ago

“Really pleased with the product, and a very speedy delivery service”

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Posted 2 years ago

Thank you so much for the amazing 5-star rating of Floorstock Ltd, Darren! It's great to hear that you are really pleased with the product and that our speedy delivery service was great for you.

Posted 2 years ago

“Superb product and service .. thanks”

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Posted 2 years ago

Thank you so much for your 5-star rating of Floorstock Ltd! We are so pleased to see that you have enjoyed our superb product and service!

Posted 2 years ago

Floorstock Ltd is rated 4.8 based on 252 reviews