Framefox Reviews

Name: Framefox
Address: 327 Clifton Road, Hastings, Hawke's Bay Region
Rating: 4.89

4.9 Rating 955 Reviews

97 %

of reviewers recommend Framefox

4.9

Based on 955 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

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Framefox 5 star review on 4th November 2026

198

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to enter details and organise frame as required. However no confirmation email received, even despite two online queries and one direct email. Communication received only once delivered. Expected better service for price paid.”

Helpful Report

Posted 2 years ago

Hi there, we are sorry this has been your experience. We had replied to your emails however they must have been getting stuck in your junk or promotions folders. We have just resent the emails to you, please let us know if there is anything further we can help you with :)

Posted 2 years ago

“I was delighted by the quality of the print and the framing by Framefox of an image that required all four sides of it to appear flush with inside of the frame etc. The print quality was above expectations !”

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Posted 2 years ago

“I am so impressed with the efficiency and quality of the work done by Framefox. They were recommended to me by a local photographer who I bought an image off and it was so easy to do. I am so happy with the finished product, the communication of arrival and the process.”

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Posted 2 years ago

“I sent a digital photo of the photos my family used for our visa to come into Australia in 1970. It was a b/w image with a very young mother and father about to travel to unknown lands. Love the print of that day.”

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Posted 2 years ago

“Perfect frame. Exactly what I wanted. Thank you.”

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Posted 2 years ago

“Perfectly framed and delivered in a timely matter, so happy with my Purchase. Thank you”

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Posted 2 years ago

“Alwasy fabulous quality and service”

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Posted 2 years ago

“I have used Framefox twice and have been very happy with my frames both times. First was a file for them to print and frame and second was a frame only. Both look fantastic, couldn't be happier ☺”

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Posted 2 years ago

“My new frame is beautiful and very well made. It came with all the bits you need. Be careful when you open the hanging information. I accidentally threw out the archival tape provided because I didn’t realise the kit would be so thorough and inclusive. Will definitely be ordering from these guys again.”

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Posted 2 years ago

“Incredible print/ frame quality and very fast delivery”

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Posted 2 years ago

“Great quality and frame. Thankyou, definately use your services again. Thankyou”

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Posted 2 years ago

“Love our new frame! Already eyeing up the next. Thank you!”

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Posted 2 years ago

“Frame was really easy and straightforward to order, and it was shipped really quickly, turned up well packaged and intact with clear instructions on how to hand - really impressed with the quality 👍”

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Posted 2 years ago

“Swift delivery, funky framing. These guys are the best in the business!”

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Posted 2 years ago

“Great service and product, it made the perfect Mother’s Day gift! Thanks :)”

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Posted 2 years ago

“Amazing service. Terrible courier delivery. Package marked fragile and they threw it over the fence. Fortunately the frame was so well wrapped that it didnt break.”

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Posted 2 years ago

“I'm so pleased with your service and your product. Your website is easy to use. I especially loved that I could drop my painting in the frame on screen and see how it would look. I was pleasantly surprised when the package arrived and I found inside that you had included the tape and nail! It was all so easy! Having done all the framing and matting myself for years this was a real treat!”

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Posted 2 years ago

“So happy with Framefox. The photos look fantastic. One photo we ordered was to go beside another one we ordered 4 years prior, the frame had changed slightly and Framefox fixed it up straight away! Great customer service”

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Posted 2 years ago

“I've been using Framefox for many years now & just love the ease of printing and framing. Have always found them excellent to deal with, great service & product. Highly recommend.”

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Posted 2 years ago

“I’m am beyond thrilled with the two photos we had framed. They are great quality, arrived in a short timeframe and well packaged. I look forward to doing another order very soon”

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Posted 2 years ago

Framefox is rated 4.9 based on 955 reviews