“Somewhat disappointed after being a new customer in 2023 and bought shirts both knitted and printed
That my recent purchase on two polo shirts which I wanted to exchange for next size up due to smaller specification on the style was rejected due to moving to full price for same style”
“Arrived quickly, but I am returning because even the small, short leg is too long in the leg. They don’t offer an XS, and they don’t publish the length of the inside leg cut, but if this is their ‘short’, how long is the long??”
Olá Jordan,
Thank you for taking the time to leave us your valuable feedback.
We’re truly sorry to hear that the fit of the swim shorts was not what you expected. We understand how important sizing and cut are, especially when it comes to swimwear, and it’s disappointing to know the shorts were too big and long for a small-short cut.
We also wanted to clarify that we do provide inside leg measurements, which can be found in our size guide next to the size options. For your reference, the inside leg measurement for this style is 11.5 cm / 4.5 inches.
We aim to provide a great balance of style, comfort, and fit. We appreciate your patience and understanding, and would be happy to assist you in finding an alternative that better suits your preferences.
Wish you a lovely day.
Customer Care Team
FRESCOBOL CARIOCA
“Lovely quality products. I stumbled across the brand by chance and have purchased 10 items now. It’s amazing how many compliments I get from people in general and other lads asking what make it is. I then have to explain the brand as most people haven’t heard of it in the UK. Such a nice mix between smart and casual. Definitely more summer/warm climate orientated so perfect holiday wear if you’re from the UK. The fitted knitted polos are my favourite and the Terry Cotton beachwear is spot on for by the pool bar. Give the website a browse. You’ll be pleasantly surprised. Excellent delivery and communication also.”
“We have ordered your shorts and t-shirts for several years and the quality is unparalleled. A great, comfortable fit that last well in the sunshine and water and look good time and time again.”
“I was really happy with my purchase. I bought it in the Black Friday sale and got 30% off, which I was really happy about, until the cyber Monday sale came and there was 50% off the same product. The I was a bit gutted. (What profit do you actually make on these products ?) having said that. I love the products that I bought. I have bought from you many times before and you are a great company with great items for sale and fantastic customer service. Cheers 🍺”
Olá Aaron
Thank you for taking the time to leave us your valuable feedback.
Our lightweight Artur Cap offers easy, on-the-go protection from the sun. Featuring a fully adjustable back strap for a bespoke fit, quick-drying nylon ensures true versatility and a durable finish.
We are sorry to hear that our quality did not meet your expectations. Your feedback has been passed on to the relevant team and we will keep on working to improve.
If you have any questions please feel free to contact us at customerservice@frescobolcarioca.com and we will be happy to assist you!
Wish you a lovely day.
Customer Care Team
FRESCOBOL CARIOCA
“Very fast fulfillment and delivery. I usually don’t take time to place reviews but coming from a fellow ecomm entrepreneur great work. The quality of the shoe is also phenomenal.”
