“I haven’t reveived my order on the delivery date despite an email asking me to review. I have emailed them and awaiting a response. Communication has been good up until now so I am hoping I get a response asap”
“I have not received my order. I cannot believe a company can treat it's customers so bad. I have had numerous conversations with 'Natalie' and she has told me every time " you will definitely have your order TODAY!!!!. I have given up waiting and have requested a refund, which, to date I have not received. Absolutely abysmal.!!!!!!!. I am now taking out a complaint with trading standards and PayPal.”
“Overall very good, had some delivery issues as they were waiting for new stock. But they communicated with me all the time and responded promptly when I had a query, even out of hours. Product arrived and is of good quality. I would definitely use again and recommend them to others.”
“The company shows good variety of furniture at reasonable prices. The reason for a low eating is that I have yet to receive my order and despite several emails there is no confirmed delivery date. Hopefully I received my product at the promised date.🤞”
“Excellent price and very easy to order. The dining set came quicker than expected (communication from delivery company was excellent) and was exactly as described. Very pleased. Thank you.”
“My garden furniture is amazing. Great quality and comfortable. The delivery service isn’t great, I had to chase several times after various dates were missed and I was given excuses about customs delays as other reviewers have mentioned. At one point I thought I had been scammed by this company as the contact telephone number didn’t work and things didn’t sit right. But I got my product in the end and I am very happy with it.”
“I haven't received the goods so how can a rate use the now itsbpood asking for a review before a have not received the goods a purchased on the 10th of May”
“So happy with the products I bought. The buying process was a breeze and I received excellent customer service the whole way through. I’ll definitely be buying from Furvell again and I’ve already recommended them to my friends and family.”
“Ordered a rattan garden set to enjoy the few days of sun we get here ! Delivered within 2 weeks as promised, delivery was easy and now we have it all set up I am so pleased with it. The quality is fantastic and goes perfectly with the rest of my garden.”
“Delivery time was exactly as advertised. One piece was missing at delivery, contacted Furvell and replacement was sent swiftly. Highly recommend this company for quality furniture and service!”
